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Apple has locked my 2 phones & AT&T requires sending texts to verify

I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the

Questions

 • Online Account Access

321

12

0

Accepted Solution

Virus Protection

How come I am not able to download the virus program for my computer... I have windows 7

Questions

 • AT&T Fiber Account

36

2

0

Accepted Solution

Unable to add website to exceptions list in Smart Home Manager

I am staying with my parents who have AT&T and my friend's website is being blocked as spam by AT&T Internet Security. Internet Security/Active Armor wasn't even activated on the account when I began receiving the pop-up, but I enabled it as without it I was not able to view the exceptions l

Questions

 • AT&T Internet Security

2.1K

8

0

Accepted Solution

AUTO WARRANTY CALLS

Why am I having to block at least 3 to 6 calls a day about an auto warranty. AT&T it's time you stop these harassing calls from coming through. 205-647-7949 205-647-2810 205-647-1609 205-647-7393 205-647-7269 205-647-7949 205-255-1031 205-587-3097 631-776-4280 205-589-7209 205-273-

Questions

 • Other Phones & Devices

60

4

0

Accepted Solution

Outlook doesn't require new att.net email password

I changed my att.net email account password through mail.yahoo.com. The Yahoo mail phone app then required that I enter the new password to access my account.  But I also access that email account through Outlook on my computer.  Outlook didn't require that I enter the new password, and I

Questions

 • AT&T Mail Login & Security

127

4

0

Accepted Solution

Phone spoofing within our family plan?

We have a family plan with 4 cell lines. I started noticing that there would be multiple instances (many times over many months) of incoming and outgoing one minute phone calls recorded on my husband’s number to me or our teens’ numbers, but the calls do not all show up on our phone log (either a gr

Questions

 • Apple

39

3

0

Accepted Solution

ATT branded and locked S22+ won't update

I received an S22+ from ATT as part of the Trade In Program (T-I-P) in Feb 22. Phone was on Android 12, One UI 4.1.  Phone received one update, to bring the Android Security Level to June 2022.  No updates to either security level or OS since.  Wife traded her phone in on the T-I-P i

Questions

 • Samsung

103

11

0

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

 • Wireless Billing

133

28

0

Accepted Solution

AT&T skipped ID verification safety protocol

I was recently interested in trading my current device in for an iPhone 13. I filled out the required trade in information and submitted it. After doing that I got an email saying "It looks like we couldn't complete your order To get things back on track, let's confirm that this order came from y

Questions

 • Wireless Account

869

2

0

Accepted Solution

Firmware updates for Pace 5268AC?

Is there a way to check for any firmware updates for the Pace 5268AC? I can see that my current software version is 11.12.1.533524-att but haven't found any way to determine if this is up to date or not, and if not, how to update with any security updates.

Questions

 • AT&T Internet Equipment

2.5K

10

0

Who's There? (creative programs)

If the outdoor camera senses motion or heat on the door step, this program will record video and send you a notification! This is helpful during the holidays when packages may be left on your doorstep.  You may be able to prevent holiday theft!    This program requires the following: Camera Package

Questions

 • Apps & Programs

10K

15

0

0

Closed

Creating Programs 101 - How do I connect activities?

Questions

 • Apps & Programs

1.1K

1

0

0

Your Solution Center is here!

Check out the new Solution Center to learn more about your Digital Life Home Security and Automation system and get help 24 hours a day 7 days a week.   Simply log in to your app and select Solution Center from the menu to Resolve Issues, Access Permit Info, Make Payments, Watch Educational Videos a

Questions

 • Apps & Programs

7.4K

20

0

0

New Digital Life App

Questions

 • Apps & Programs

810

6

0

0

What was that noise? (creative programs)

When I’m home alone at night and hear a strange noise, this program comes in handy. We have a contact sensor hidden in our nightstand table. When the contact opens after bedtime all the lights in the house turn on.   Log into your Digital Life Account from any computer or tablet Select Programs Cre

Questions

 • Apps & Programs

628

4

0

0

Digital Life Light Dimmer

The Digital Life Light dimmer is a new device available through our Energy package. The light dimmer provides you the ability to dim your lights remotely using your smartphone, tablet or computer. The Light dimmer can support up to 300 watts LED AND CFL light bulbs and makes a great addition to you

Questions

 • Device Troubleshooting

906

0

0

0

Trick or Treat

Want to know when there’s a cute little princess or scary ghost coming to collect their share of candy? If you have an outdoor camera, you can set up this fun program. Log into your Digital Life Account from any computer or tablet Select Programs Create a Program Under connect activities, click Get

Questions

 • Apps & Programs

2.7K

0

0

0

You want control of your keypad sounds...You have it!

There have been many comments asking to control the chirp and arming/disarming sounds that come from the keypad. Its been a long process, but you now have it. NOTE: You will only see this new enhancement if your keypad looks like the one below.   ADJUSTING THE ARMING/DISARMING SOUNDS IS N

Questions

 • Apps & Programs

10.6K

23

0

How to arm and disarm your Digital Life System

This video will teach you how to enter and exit your home without accidentally setting off your alarm. It also explains the difference between your PIN and Passcode.

Questions

 • Device Troubleshooting

2.1K

1

0

0

What Happened?! (creative programs)

Want to know exactly what happened to set off your alarm? Digital Life has a program for that! Click Programs Click Create a program Select Get Started from Connect Activities Select When the Digital Life System does Detects a Security Emergency Click Next Click Add another activity, select a Camer

Questions

 • Apps & Programs

3.2K

0

0

0

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