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a legitimate call marked as spam

A legitimate call (from my dentist) was marked as spam risk. Calls from my insurance company are marked as telemarketer.  (I do not have any kind of app for filtering calls on my phone and do not have the phone set to silence possible spam calls.)  Can I report legitimate numbers incorrec

Questions

358

2

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Unable to login due to 'security issues' on ATT end

I have been on the phone for the last month trying to sort email issues for my old primary email [email scrubbed]. I have had my email reset a few times as I always get an error that the number of login attempts blocks me from future logins although it is the right email. I was reached out by a m

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105

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Why does this say I already have a user account for my phone number?

I tried making an account for my prepaid service with my prepaid phone number and it says I already have one and I’ve never made one. Any idea why that may happen?

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80

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I pay my phone bill but the account is not in my name so when we fight he shuts my phone off. How can I stop this

My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help

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211

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Cell rings, caller ID shows my cell # and recording says it is AT&T Security and asks for ss#

On Wed. 6/22/16 my brother called me about something that happened with his cell phone (that is on my account). He said it rang at abut 9:20pm and caller ID showed his number - he answered and heard somethinig along the lines of "this is AT&T Security and the account is flagged we need last four

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65K

27

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I don't know how to use my new smartphone - Info from the AT&T Community

Learn how to use your phone and more! Getting a new smartphone can be intimidating for some. Luckily what you are getting is nothing like the image above. With AT&T's Device Tutorial Page, you can learn how to navigate, set up, and use your new toy. Not only that, the Device Tutorial page has g

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7.6K

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Primary Account Holder Permissions

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

Questions

141

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Unauthorized changes to my account

I have extra security on my account due to fraud by AT&T employees at least three times and yesterday my active second line was ported out without my permission. I’m shocked all of my clients confident text messages, photos,  documents, and numbers are now in the hands of a stranger. My ac

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161

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Original owner of Family Plan Account left and now existing memebers can't access the account

There has been a change in account owners for our family plan and the original owner left the plan YEARS ago. While the automatic billing and auto-draft are completed promptly for our account, no one who is currently on the account seems to be able to get any support or access to the account to make

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85

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How do i create a secure mail key for an sbcglobal.net email address

I've read the directions about creating a secure mail key in my profile for any email addresses listed. When I check my profile, the only email address that shows up is an @att.net email address. The sbcglobal.net email address isn't listed in my profile (though it is verified in my account). How d

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478

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Missing mail and folders since server settings change

For at least the last couple of years with MacMail my server settings was imap.mail.yahoo.com & smtp.mail.yahoo.com. The last week or so I wasn’t able to sign in on my iMac’s mail. The password and user name was correct, still didn’t work. after a few days talking here with the @@AT&T h

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45

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iPhone is unavailable

How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it

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137

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Learn How AT&T Is Making Your Email More Secure With Oauth & Secure Mail Key

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

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84.6K

41

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Active Armor blocking ALL calls

How do I stop active armor from blocking callers that are in my contacts? I don't see a way to do that when I click on the number that has been blocked and the call is not even sent to voicemail.

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2.8K

5

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

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347

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Receiving email: "New Version" Is this a scam?

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022.  Please follow the link below to update your account :  New Version  &nb

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10.1K

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Why my Mailing server IPv4 addresse gone to Spam.?

Hello sir/madam, I recently started sending promotional emails to my AT&T subscribed users with valid DNS records on my server IPs. Unfortunately, I received a notification that my (104.227.26.2/24) Ipv4 has been spam in ATT Mail. I’m humbly requesting your help to look into my case and consid

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problems with adding two-step verification on my Yahoo email account

I can log into my Yahoo account. When I get to my account page -- there is NO button/tab or anything for 2 step verification. I cannot use the instructions below to secure my yahoo account.  Can anyone assist?   Avid

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50

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AT&T provided email accounts no longer working

I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?

Questions

681

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

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245

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