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Locked out of email CANNOT get to answer security question screen

Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which

Questions

 • AT&T Mail Login & Security

73

5

0

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Wireless light coming on by itself.

I posted this awhile ago and got several views but absolutely no response. Anyone have a clue what's going on? I called Technical support and all they said was if it detects anything in the area with a wireless signal, it will come on. Not buying it;  I have had my Motorola NVG510 gateway for about

Questions

 • AT&T Internet Equipment

3.3K

10

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2 issues, security concerns.

1. how do I add a pin number on my account to prevent sim swap scams? see link.https://krebsonsecurity.com/2018/08/florida-man-arrested-in-sim-swap-conspiracy/ 2. the paygo login website seems very easy to break into for a hacker. a user just needs my phone and 4 digit pin? seems very easy to guess.

Questions

 • More AT&T PREPAID Discussions

517

2

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I don't know how to use my new smartphone - Info from the AT&T Community

Learn how to use your phone and more! Getting a new smartphone can be intimidating for some. Luckily what you are getting is nothing like the image above. With AT&T's Device Tutorial Page, you can learn how to navigate, set up, and use your new toy. Not only that, the Device Tutorial page has g

Questions

 • Phone & Device Upgrades

7.6K

1

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0

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WPA2 Vulnerability - Things To Know From AT&T

On October 16, a researcher publicly disclosed a potential Wi-Fi security issue. The issue affects “WPA2,” the method used by most devices and routers to protect Wi-Fi traffic as it travels through the air. This is an industry-wide issue, and it could impact anyone using Wi-Fi. But it does have limi

Questions

 • AT&T Internet Security

2.9K

2

0

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

Questions

 • Apple

46

1

0

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Official Solution

Unable to login due to 'security issues' on ATT end

I have been on the phone for the last month trying to sort email issues for my old primary email [email scrubbed]. I have had my email reset a few times as I always get an error that the number of login attempts blocks me from future logins although it is the right email. I was reached out by a m

Questions

 • AT&T Mail Login & Security

73

1

0

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Fraudulent Account Opened with My Personal Information and I am Unable to Call AT&T from Skype

On Sunday, April 3rd, 2022 at 1:15 AM I received an email from AT&T Online Services with email address [EDITED] letting me know that "Your online AT&T bill isready." The bill is for Account ending in: [EDITED], and the Payment due: 04/04/2022 I did not opened such account. I am a victim o

Questions

 • Wireless Account

330

9

0

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I received a call from 4802103011 claiming it's from AT&T ?

I received a call claiming it's AT & T from 4802103011, the person is not willing to even verify himself. Does anyone have any details about it?

Questions

 • Wireless Account

59

1

0

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Can I use At&t Secure Family if I’m on Firstnet?

Can I use At&t secure family if I’m on Firstnet and my kids have an AT&T account through me?

Questions

 • Account Features

258

1

0

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Can we remove an old ATT Digital Life Security system from our new apartment?

We are checking we can safely remove an ATT broadband repeater and connected control box and smoke detectors from our apartment. These predate our ownership, are not part of our agreements to take over the property, and is not associated with any active ATT account.

Questions

 • Learn

153

3

0

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a legitimate call marked as spam

A legitimate call (from my dentist) was marked as spam risk. Calls from my insurance company are marked as telemarketer.  (I do not have any kind of app for filtering calls on my phone and do not have the phone set to silence possible spam calls.)  Can I report legitimate numbers incorrec

Questions

 • Account Features

316

2

Accepted Solution

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Primary Account Holder Permissions

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

Questions

 • Other Phones & Devices

48

3

0

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Email used for hacking

Who can I contact about an @sbcglobal.net email that is hacking into my business?

Questions

 • AT&T Mail Login & Security

168

5

0

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Official Solution

Cell rings, caller ID shows my cell # and recording says it is AT&T Security and asks for ss#

On Wed. 6/22/16 my brother called me about something that happened with his cell phone (that is on my account). He said it rang at abut 9:20pm and caller ID showed his number - he answered and heard somethinig along the lines of "this is AT&T Security and the account is flagged we need last four

Questions

 • Wireless Account

64.9K

27

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0

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Why does this say I already have a user account for my phone number?

I tried making an account for my prepaid service with my prepaid phone number and it says I already have one and I’ve never made one. Any idea why that may happen?

Questions

 • Account & Usage

61

2

0

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'Secure PIN' AT&T Text

This is the second day in a row I've received a text message that states: "AT&T Free Msg: Do not share your Secure PIN unless you personally contacted AT&T. Secure PIN is ******. Didn't contact AT&T? Call us at 800-331-0500 ASAP. Is this legitimate? I refuse to call the number unti

Questions

 • Apple

1.6K

2

0

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Wireless account access

Customer Service, chat and in store can't help so far... I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is) I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an I

Questions

 • Apple

34

1

0

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How do i create a secure mail key for an sbcglobal.net email address

I've read the directions about creating a secure mail key in my profile for any email addresses listed. When I check my profile, the only email address that shows up is an @att.net email address. The sbcglobal.net email address isn't listed in my profile (though it is verified in my account). How d

Questions

 • AT&T Internet Security

331

2

0

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Active Armor blocking ALL calls

How do I stop active armor from blocking callers that are in my contacts? I don't see a way to do that when I click on the number that has been blocked and the call is not even sent to voicemail.

Questions

 • Account Features

1.4K

4

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