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Reset to factory settings BGW210-700

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.

Questions

 • AT&T Internet Security

819

3

0

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secure key email subaccount

I have three email sub-accounts for family members. I've recently updated my email clients to use the new Oauth secure key for my primary email.  So editing my email clients is not the problem.  However, I cannot find a way to generate a key for these sub-accounts.  I can get to the

Questions

 • AT&T Internet Security

195

2

0

Accepted Solution

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U-Verse Installation User Access

I'm switching over to U-Verse internet soon and wanted to know what's involved in the installation process. My desktop PC (Windows 7) is used for business, so I'll want to keep work-related and financial information secure. I also have a couple of laptops for everyday use. Can U-Verse internet be in

Questions

 • AT&T Internet Features

711

1

0

0

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Strange phone call location

I got a phone call (didn't answer) from +1 (619) 731-7137 and the location shown was Fruitdale, CO, Canada. Got another one from 9 +1 (888) 237-XXXX (don't have the last 4 digits), location shown as Blair, AK, Montserrat.  These were just 2 of several I got with similar locations. the first (6

Questions

 • Network Coverage

116

2

0

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PC Hacked

My pc has been highjacke/hacked. Can anyone help?

Questions

 • AT&T Internet Security

718

5

0

0

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[SOLVED] Galaxy S9+ Not Detecting Available Security Patch Updates

I hadn't been using my Galaxy S9+ for the past few months because of a bug I was waiting to be fixed.  It was powered off the whole time and I was using my old iPhone 6S in its place.  Yesterday, I powered on the S9+, factory reset it, and then checked for updates.  The phone does not detect any ava

Questions

 • Samsung

584

1

0

0

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New service plan comes with Advanced mobile security how do i activate it?

I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v

Questions

 • Account Features

205

4

0

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How can I modify Wireless Security for NVG510?

I know it has to be easy, I just can't find step-by-step directions specific to AT&T and U-verse.

Questions

 • AT&T Internet Equipment

4.5K

2

0

0

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Property Damage from Fiber Install. Claims Numbers arent working

Please help. ATT recently came out to run Fiber lines in my neighborhood and damaged my property. I have tried calling all of the numbers listed on your site as well as customer service. How do I get my yard repaired? Please help!

Questions

 • AT&T Fiber Installation

1.1K

6

0

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How to connect to the AT&T cloud

How do I connect to the cloud to manage my account??

Questions

 • Wireless Account

461

2

0

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

 • AT&T Fiber Equipment

89

3

0

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recycling old number

I have number that has been disconnected for about 60-90 days it's been recycled? or rathe I am not able to claim it at the moment. I was told that the number is being held by ATT. I was wondering if someone can tell me how long it will be before I can try to reclaim the number. and if I can do it

Questions

 • Account Features

192

3

0

Accepted Solution

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Can you change security questions

I am trying to log in to a new computer with my security questions and I forgot the answers. Is there a way to change the questions and answers?

Questions

 • AT&T Mail Login & Security

305

3

0

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SM-G975U ATT Model Unlocked won't update Android Security Patch Level

Hello, I recently moved to Europe, and am no longer on ATT. Before I left I unlocked my phone in-store. Now, I am worried that I am no longer able to get carrier updates on a phone I paid $1000 for. I use this phone for work, and if I don't get Android Security Patch Level 2020-04-01, I will no long

Questions

 • Samsung

631

4

Accepted Solution

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Is this email spam for for real?

AT&T MAIL <[email scrubbed]> Sun, Nov 21 at 2:07 PM Mail UPDATE Dear User, This is to inform you that your email account has reached an Upgrade stage, Due to the fact that you are using our old version.   If you choose not to update your account on or before

Questions

 • AT&T Internet Security

2.3K

3

0

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How to disable the "slide to unlock" screen?

I have had a Samsung Note 4 for a few months. Within the last few days it has began displaying a "slide to unlock" screen when I awaken the phone. I do not know what caused the phone to begin this behavior. I find the "slide to unlock" screen to be a nuisance. How can I disable it? Thanks.

Questions

 • Android

5K

9

0

0

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Create Double NAT on BGW320-505

I need to separate part of my network from accessing the other part. I just switched to AT&T (previously on Spectrum). My setup was modem -> gigabyte wired router -> switch -> linksys router. And this worked plug-and-play with no system changes. The devices and network on the linksys

Questions

 • AT&T Fiber Equipment

393

3

0

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why am i getting error code IA3 when trying to restore a mobile security plus subscription to my device?

I’m trying to get AT&T’s Mobile Security/Call Protect add-on off my phone, but it says it can’t be removed. I would prefer to simply get both apps from the Apple App store and pay for Plus on the Mobile Security, which will automatically enable Plus on Call Protect as well.AT&T trying to t

Questions

 • Account Features

155

1

0

Accepted Solution

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change pin number?

how to change my account or cell phone pin number? I can see how a way to change passcode and password in my user profile section in my att account, but cannot find a way to change pin number.

Questions

 • Account Features

5.9K

7

0

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If i cancel my AT&T account will I lose my email address?

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on the A

Questions

 • AT&T Mail Features

133K

27

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