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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

114

4

0

Accepted Solution

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Message that my AT&T internet wireless network is no longer secure

I have been getting messages in my Dell laptop that my AT&T internet wireless network that I have used for many years is no longer secure and is being phased out. Shouldn't AT&T notify me and update me on that?  What other secure network should I use?

Questions

 • AT&T Internet Account

929

16

0

Accepted Solution

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Arlo Base Station Not working on ATT Fiber

Just got ATT fiber and connected my Arlo base station that was working with my previous ISP and wireless router. The Arlo system worked for about an hour but went offline.  I have tried restarting the gateway and factory resetting the Arlo base station several times, but the base station will

Questions

 • AT&T Internet Equipment

685

5

0

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NETGEAR Nighthawk Mobile Hotspot Router is AVAILABLE NOW from AT&T!

  Get Faster Streaming on AT&T with the First 5G Evolution Capable Mobile Hotspot Router   AT&T and NETGEAR, a leading provider of networking devices, are bringing the first 5G Evolution capable mobile hotspot router to the U.S. The NETGEAR Nighthawk Mobile Hotspot Router provid

Questions

 • Other Phones & Devices

17.7K

8

0

0

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Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

Questions

 • Other Phones & Devices

10.9K

8

0

0

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Accessing a blocked website

I'm trying to access a website I know is safe. ATT blocked it and told me to add the address to my Exceptions Page....I've been looking for over an hour and cannot find the Exceptions Page...when I ask on chat or search, it gives me contract language or help with email.....this is a website....HELP

Questions

 • AT&T Internet Security

4.3K

24

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BGW210-700 Refreshes the web page every time I attempt to input the device access code

As stated in the title. Each time I attempt to access a protected page on the gateway, the access code seemingly does nothing. When I type it into the box and press continue, the page refreshes as if nothing had happened. There is no message saying the code was incorrect.

Questions

 • AT&T Internet Equipment

116

5

0

Accepted Solution

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Odd UNSCHEDULED visit on a Saturday from AT & T Rep.

This past Saturday the 10th of October, we were paid a visit at our Townhome in San Diego at about 1:00 P.M. This visit was unannounced and unscheduled. The young man was simply wearing an AT & T Light Blue Shirt, and had a clipboard where he was making notes.  He was NOT wearing an identi

Questions

 • AT&T Internet Features

75

1

0

Accepted Solution

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

Questions

 • Online Account Access

26

1

0

Accepted Solution

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Hacking an old inactive att email. And it is connected to my current cell phone

What can I do about this? I tried att.com/myatt and the page wouldn't load

Questions

 • AT&T Mail Login & Security

96

1

0

Accepted Solution

Official Solution

Enabling login page for default access 192.168.1.254

Questions regarding Nokia Arris BGW320-505 Hello, I want to enable a login prompt when accessing 192.168.1.254. I do not want to enable remote access to this device, across the internet. Simple ask is to not allow anyone in the device unless you have a username and password. Any help on this w

Questions

 • AT&T Fiber Equipment

152

1

0

Accepted Solution

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verified phone number linked to google 2 step verification

i no longer have the mobile number that i linked to my gmail 2 step verification.

Questions

 • Samsung

254

4

0

Accepted Solution

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Firewall | Security Options | Home Network Security

I've been trying to search for information in regards to what exactly the Home Network Security options does under the Firewall | Security Options section of the gateway admin site and cannot find any information. Would someone please either send me a comprehensive list of features or send a link th

Questions

 • AT&T Internet Equipment

1.5K

3

0

Accepted Solution

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Help installing internet security suite

I am trying to install the AT&T internet security suite powered by McAfee. The instructions say to uninstall any previous software on my computer first, and there is a link for it. (pre-install clean up). Well, I clicked on that link and the page never loads. It's just a blank page. My computer

Questions

 • AT&T Internet Security

89

2

0

Accepted Solution

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Two Factor Authentication

I have an sbcglobal account. I am trying to set-up two factor authentication, but in my Account Security tab, the only option is to reset my password.  How do I go about adding two factor authentication?  

Questions

 • AT&T Mail Login & Security

534

1

0

Accepted Solution

Official Solution

Time frame to replace an older modem/router

I have an AT&T provided device. It's been a workhorse.  However recently when I use a VPN for work I am starting to see some instability in the connection during the day.   Work has confirmed there is no problem with our VPN portal and that everything is green on their end for m

Questions

 • AT&T Internet Equipment

4.2K

7

0

Accepted Solution

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Reset to factory settings BGW210-700

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.

Questions

 • AT&T Internet Security

818

3

0

Accepted Solution

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Text Scam, How Do They Know?

A few weeks ago, I paid my wireless bill online. Immediately after I paid it, I get a text message that says "Latest bill processed, thank you for your support" and it was followed by a link. Thinking it was from AT&T, I click the link, fill out the survey, and pay the shipping for a free watch.

Questions

 • Wireless Account

22K

13

Accepted Solution

Official Solution

Are the ActiveArmor security features active with IP Passthrough?

I have ATT Fiber. My ATT Fiber Gateway is configured to use IP Pass-through. When I first connect to the "ATT Home Manager" app I see a green checkbox that tells me the system is "Online and secure". Under "App Preferences" the "Activate Security" setting is "on". I do not use the ATT WiFi (it

Questions

 • AT&T Fiber Installation

786

9

0

Accepted Solution

Official Solution

Android OS in flip-phones?

I have read conflicting information stating that some of the flip-phones offered by AT&T use an Android operating system. Here are my questions: 1. Do all three of these phones use the Android OS: KYOCERA DuraXE Epic SONIM XP3 AT&T Cingular Flip IV 2. If the phone does have an An

Questions

 • Android

1.5K

13

0

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