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Final Reminder - Update AT&T Pro-Mail Now

I have been receiving emails such as the one below that tells me to update AT&T Yahoo Mail or my account may be closed. Each email has been sent from some random email address and provides a link to use to update my account.  Based on the random email addresses and sometimes different link

Questions

 • AT&T Mail Features

4.7K

5

0

Accepted Solution

Official Solution

incoming messages on hold

I just received this message   AT&T Update™ <[email scrubbed]>   Tue, Jul 21 at 2:46 PM     Dear AT&T User,    Your incoming messages were placed on hold due to our recent upgrade to our database Kindly VALIDATE your mail-box to receive new messages that are pending.    Thanks for u

Questions

 • AT&T Internet Security

550

3

0

Accepted Solution

Official Solution

The ONLY Way to Solve your Trade-In Issues

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer s

Questions

 • Phone & Device Upgrades

13.4K

49

Accepted Solution

Official Solution

How to redial second to last number called?

How to redial second to last number called? Mother with dementia called wrong number, gave them all sorts of personal information, and I need to figure out what number she called.

Questions

 • AT&T Phone Features

382

9

0

Accepted Solution

Official Solution

Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

 • The Military Discount

482

4

0

Accepted Solution

Official Solution

Questionable Emails re: AT&T Yahoo Mail

We have been receiving emails which we are suspicious of. We believe these are scams that are intended to scare us into taking actions that will be detrimental to us,  so we have not followed the directions in the e-mails.   There are two types that we've received recently. 1.  Th

Questions

 • AT&T Mail Login & Security

454

4

Accepted Solution

Official Solution

Suspicious Text Message from ATT&T

At 4:57 AM This morning, I received two back-to-back suspicious looking texts from ATT&T: It came from the number 746 118-88. I removed the PIN but here is the message. Why is this happening? I never initiated a PIN code request for login.    AT&T Free Msg: Please use this single-use PIN to complete

Questions

 • Wireless Account

57.2K

18

0

Accepted Solution

Official Solution

Unwanted texts from mms.cricketwireless.net

I posted my phone number in a "for sale" ad on craigslist. Got a spam/scam text from 1410100XXX. Fine - I can block one number and move on.   BUT, somehow the scammer messaged many people the same thing, and now I am receiving all the replies to the scammer's original message, all from different 141

Questions

 • Data & Messaging Features, Internet Tethering

17.3K

28

Accepted Solution

Official Solution

Closed

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

 • Account Features

5.6K

17

Accepted Solution

AT&T won't let me cancel my service.

I clicked the appropriate link in Figure 1, and was brought to the page shown in Figure 2. I am signed in, as shown in Figure 3. I am currently filing a formal complaint with the FCC. -----------------------------------------------------------------------------------------------------------------

Questions

 • AT&T Internet Account

74

2

Accepted Solution

AT&T sent me a Visa Debit reward card with ZERO balance -- I will be calling to cancel tomorrow morning because of this scam

I ordered AT&T Fiber with the promise of a $150 reward card. I received the card and called to activate it. After doing so, it said I had "zero balance." The card doesn't even register with the online rewards center (rewardcenter.att.com/reward). I have liked the service so far, but will have

Questions

 • AT&T Fiber Account

61

2

0

Accepted Solution

Outside salesman promised a price of total bill if I switched providers, bill is $95 higher than promised price, and without insurance.

In March of this year, I was approached at a Kroger by two young AT&T outside salesmen, (Emmanuel was the one that logged my sale). He asked about my current service provider and if I would consider switching.  I told him what I had with T-mobile, how many lines, and what phones we had.&nb

Questions

 • Wireless Account

88

4

0

Accepted Solution

Closed

$1 or $2 a day plans

Cannot change my plan either on line or via 611 I am only offered smart phone plans. Why is this so? Why can't I self serve changing this option? You may offer to speak with a customer service rep but having waited on hold for hours for the last several months to change the plan I capitulate to just

Questions

 • Plans & Features

389

4

0

Accepted Solution

Why is my IMEI blocked?

My name is Vínicius and I'm from Brazil, I've never left my country. I've had my current cell phone (UMIDIGI A9 PRO) for at least 3 years and it's never had any problems but for a while I stopped receiving SMS out of nowhere and tried to fix it on my own and reset my cell phone. To my surprise it go

Questions

 • Android

19

1

0

Accepted Solution

AUTO WARRANTY CALLS

Why am I having to block at least 3 to 6 calls a day about an auto warranty. AT&T it's time you stop these harassing calls from coming through. 205-647-7949 205-647-2810 205-647-1609 205-647-7393 205-647-7269 205-647-7949 205-255-1031 205-587-3097 631-776-4280 205-589-7209 205-273-

Questions

 • Other Phones & Devices

60

4

0

Accepted Solution

Email scam?

Received an email saying old version of AT&T mailbox is closing as of today and asking me to click on UPDATE or my account will be closed. Is this a scam?

Questions

 • AT&T Mail Login & Security

87

2

0

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

 • Wireless Billing

133

28

0

Official Solution

Buying from ATT Store

What can be done when a worker tells you that your new watch will have its own number aside from your original phone number and when you go into store to ask why it doesn't work, it turns out the worker just lied to you so you could buy it?

Questions

 • Apple

83

6

0

Accepted Solution

What they don't tell you about buy one get one

I have had an account with AT&T for over 10 years, and have switched my sat. TV etc... Always loyal always paid on time! I have a family share plan that had 7 lines.  My daughter got married and we added her husband to our account making it 9 lines.  When doing so we were also having to buy him a ne

Questions

 • Wireless Account

45.5K

57

Accepted Solution

Besides FCC and BBB, who do I file complaint's against ATT with?

I Have had the worst nightmare since joining ATT from Verizon. I only came over because they offered a nice deal to port in ($700 per line for 3 separate lines). To send in my trade in verizon phones, I was told, per ATT, "you recieve the phones just send them back in the same box." No issue, I rece

Questions

 • Wireless Billing

1.1K

9

0

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