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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

114

4

0

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

 • Account & Usage

7.1K

17

0

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Lewd texts

I am getting more and more lewd texts these day. What is AT&T doing about this?

Questions

 • Data & Messaging Features, Internet Tethering

568

5

0

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Why does the 877.285.***. act and sound like a phishing scam ?

Does anyone else think that the 877.285.***. message saying that your account has a temporary protection lock looks like a phishing attempt ? And then that the 877.285.***. number, when called, sounds even more like a phishing boiler-room ?   I got the following message when I t

Questions

 • Online Account Access

1.8K

4

0

0

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Turn off email-to-text feature

How do I turn off the email-to-text feature on my wireless account? I'm getting 1410-10 texts (from 9-digit phone numbers) constantly.

Questions

 • Data & Messaging Features, Internet Tethering

464

4

0

Accepted Solution

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TERMINATION of EMAIL notice - a scam?

Is the email below a scam? IMPORTANT NOTICE: MAIL TERMINATION Yahoo/Inbox AT&T <[email scrubbed]> Sat, Dec 17 at 3:52 PM Dear AT&T Member, We’re making these updates to clarify our terms and ensure that they remain transparent for you, as well as to cover new AT

Questions

 • AT&T Mail Login & Security

172

2

0

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Reward Cards - Consumer Compliant

I have received 3 $100 reward cards, we activated them and they are showing a $0 balance. I thought it must be a mistake so I verified all 3 card have a zero balance. We have done nothing but activate them. Also, tried to call customer service but they are closed over the weekends, so instead of bei

Questions

 • Wireless Account

111

6

0

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What forms of Identification does ATT mobile stores accept?

I lost my actual drivers license but have a paper ID. Can I walk into an ATT mobile store with out a photo ID and purchase using my account? What other types of ID does ATT mobile stores accept?

Questions

 • Wireless Account

40

1

0

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Odd UNSCHEDULED visit on a Saturday from AT & T Rep.

This past Saturday the 10th of October, we were paid a visit at our Townhome in San Diego at about 1:00 P.M. This visit was unannounced and unscheduled. The young man was simply wearing an AT & T Light Blue Shirt, and had a clipboard where he was making notes.  He was NOT wearing an identi

Questions

 • AT&T Internet Features

75

1

0

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Hacking an old inactive att email. And it is connected to my current cell phone

What can I do about this? I tried att.com/myatt and the page wouldn't load

Questions

 • AT&T Mail Login & Security

96

1

0

Accepted Solution

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Do not go with ATT Internet

ATT Internet really not good to use, less speed. And more expensive.   I had finished legally 12 months contract. I had called customer service and gave notice not to extend the contract. I had submitted all the equipments as per the instructions provided by ATT. Now I see that ATT generated bill in

Questions

 • AT&T Internet Account

103

1

0

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HARASSMENT VIA TEXT MESSAGES

I am assaulted EVERY DAY by multiple phony text messages coming from nearby area code 469. HOW DO I STOP THEM?? I block the numbers as they come in, but there's always another number.

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

20

0

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Will a Cusomer Support Representative Ever ask for your Credit Card and other Info over Chat?

I am an AT&T internet customer, and I pulled up the website and started a chat to ask about a charge on my account. They answered my questions very thoroughly, and then offered to save me money by signing me up for a 'Free' trial of Direct-TV, for which I would pay $30 a month for three months, and

Questions

 • AT&T Internet Account

3.2K

7

0

0

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Text Message from AT&T to Replace SIM

Would you trust a message that says "Hi, It's AT&T. This is a courtesy notice to replace your SIM card before our 3G Voice Network shuts down in February 2022" and it provides a link asking for personal information to get a SIM. It says "Your AT&T Prepaid phone will STOP WORKING". (I did NOT

Questions

 • Account & Usage

1.9K

8

0

Accepted Solution

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ACC suspended and need to pay - not even an AT&T customer.

I live in a completely different country - not even an American citizen. No idea what AT&T even was until I kept getting billing info from them. Am unable to fill out the fraud form as I need a security number - whatever that is??? This is the email I get sent. It doesn't have my name attache

Questions

 • Wireless Billing

127

7

0

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Password changed text

Hello,Recently I recieved text (June 2nd, 3:38 AM) saying that I have changed my pin number. But I have not done this. I tried to call the Service Center but it took me so much time to connect. Hence I post at here.I am worried someone hacked into my account. Could you help with this issue?Sincerely

Questions

 • Online Account Access

1.3K

3

0

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Official Solution

Fraudulent AT&T Emails - How To Recognize and Report Them

Nowadays, we have to be careful how we share how information. Everyday scammers are attempting to get that information. They can call, they can send letters, and they can even send emails. Did you get an email and not sure of the legitimacy of it? Does it sound too good to be true? Learn what to loo

Questions

 • AT&T Internet Security

18.1K

1

0

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Buying phone from ebay. Clean IMEI as of rigth now, how can i prevent the seller to report it afterwards

I want to avoid problems in the future.How can I make sure the seller doesn't report the phone as lost or stolen later on?The phone still has warranty and is in his ATT account

Questions

 • Samsung

398

12

0

Accepted Solution

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Closed

expired Northlane debit card

I closed an ATT landline account a while ago, and some time later ATT sent me the refund on my unused negative balance in the form of a Northlane.com debit card. But I didn't really pay much attention to it. But when I went to activate it, it didn't work, and then I noticed it expired, valid through

Questions

 • AT&T Phone Account

4.3K

10

0

Accepted Solution

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Reset to factory settings BGW210-700

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.

Questions

 • AT&T Internet Security

835

3

0

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