It states: Dear Member, All old versions of AT&T Mail will be closed on July 20,2023. According to our records, your AT&T account has not been upgraded. Please take some time to review and agree to the new unified terms of service and privacy policy by clicking on the button below.If you

I got an email saying I requested my email be disconnected TODAY! I DIDN'T. PLEASE VERIFY. Lynette (Edited per community guidelines) [email scrubbed] (Edited per community guidelines) landline (Edited per community guidelines) cell

Care code 205, to many unsuccessful login attempts. Been getting this for weeks now. Are they going to get this fixed? I'm running out of passwords!

I got this email today, 12/17/21. But unlike any previous such emails purporting to be from a Joey Ridz at AT&T, in the body of the email, below the message copied here,  the same message from Joey was repeated 4 more times, but with this above each of the other 4 occurrences: "On Saturday

I just rec'd a (very small) check that claims to be from AT&T.  It says it is "a refund of certain federal universal fees that AT&T collected" The biggest reason this has prompted a caution flag for me is that I have not been a customer of AT&T in about 4 years! Calls to CS are too lengthy to remain

I signed up for business renewal... locked and in for the original renewal but now they won't honor it. I even received an email regarding renewal from their team. After 2 month, I was charged a high month to month bill. I called their customer support line and talked to several agents which all sa

Writing this message as a PSA: if like me you find yourself at the end of your patience trying to redeem the sign-up offer that ATT was running in February 2019, please make sure you file a complaint about ATT's deceiving promotional practices with the Better Business Bureau.https://www.bbb.org/cons

I signed up for the offer at $40/pm for Fiber 300ATT bundled with my existing ATT wireless account. ​ Why am I being invoiced at a $50/pm rate plus $10 for equipt rental? The invoiced/billed amount is in direct conflict with the ATT mailed offer. ​ Where can I send my payment demand letter to

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa

It's been a year since I subscribed to AT&T fiber Internet and there is still no way to secure my account with MFA. Today, I got an email that some miscreant tried to do a 'forgot password' on my username.  I appeal to AT&T to add this feature so we can better secure our myAT&T log

I was told that my reconnect fee would be refunded because I was never told about the $35 charge.  Today, I after contacting for the third time because the charge hadn't been removed I was told by an AT&T agent that Reconnect Fees aren't waived. I have contacted the Federal Trade Commission to infor

My electricity has been off for several days but ATT&T is still showing wireless data usage.   Furthermore, even during the periods when electricity is available and the wireless router is turned off and ALL devices ate off, AT&T is still showing usage.  And, furthermore in the wee

And not a single ATT customer service person can help or has the patience to help

How come equipment dept and billing don’t communicate? I returned my equipment. Received statement from you guys that you had it, yet you still charged me! $700! Took months to get refund in the form of pre paid gift card. Really?! It’s happening to a lot of people yet you guys won’t fix the problem

AT&T is the worst company I have ever seen I have their Internet and it is garbage I have to use my mobile hotspot because the Internet (Edited per community guidelines) so bad I don't even know how they're still in business I'm trying to cancel it so I can go get Internet from anyone else

I am so tired of making twenty calls to get to a person who can actually help me. I want to know why there is a 300 dollar reward card offer sitting on my table from my mail, and plastered on the website, that I was told I qualified for in late December(when I moved and transferred my service) that

HOW CAN I SPEAK TO A USA ENGLISH SPEAKING CUSTOMER SERVICE REP/Supervisor / MANAGER??????? Phone number??? 

ATT should be ASHAMED of themselves for ignoring their prepaid customers during this time of crisis in our country! I sat on hold for OVER 94 minutes only to be RUDELY advised that I do not qualify for any relief simply bc I am a prepaid customer! The agent was also for snide in his responses and se

I was in an attempt to switch services to AT&T and I ordered 6 phones. After the price came out and I found out I was misled by a salesperson, I immediately returned the package. After they received my package, and I called multiple times to confirm that they did, they told me I would be receivi

I have a $200 reward card issued by AT&T. When I tried to make a purchase of $130 dollar it got declined. I contacted ATT reward center and they told me this card only has $50 balance. There was a $150 charge from merchandise 'US International' and thus I only have $50 balance. I have no idea wh