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RCS not working for all people since getting S22

Since getting my new S22, RCS no longer works with my wife. We are both on AT&T branded Samsung phones and using Google Messages.  We both have chat features enabled.  The only difference is that mine says it's "powered by AT&T" while hers says "powered by Jibe Mobile".  Does

Questions

 • Android

12.2K

542

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Need to update an android phone. I'm not in US

Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

Questions

 • Samsung

372

3

0

Accepted Solution

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Upload MP3 File Voicemail Greeting

I paid for a professional voicemail greeting but am unable to find the option on my Samsung Galaxy Note 9 to upload the file. Do I have to call and email AT&T the file to have it uploaded? This should be a simple feature to add.

Questions

 • Samsung

756

6

Accepted Solution

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qualifying phone trade ins

I have a Note 8 that has one spot on it chipped away on a corner (see picture for reference). When rubbing finger across it you can't really feel it but can if using your nail. I wasn't sure how picky the dents and scratches qualification are. This phone is in otherwise pristine condition. I couldn'

Questions

 • Phone & Device Upgrades

139

2

0

Accepted Solution

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Samsung

9.2K

44

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Question on unlocking ATT Galaxy S8+

Hi, I just unlocked my Galaxy S8+ thru ATT. I have never done this before and am a little confused on how this works when selling the phone to someone else. I plan on selling the phone on swappa. So I went thru the unlock procedure. ATT sent me an email saying they accepted my unlock request and the

Questions

 • Android

2K

7

0

0

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How do I Unlock my phone

Hello AT&T team. I was gifted a phone by my friend in the US, Viginia. Please help me unlock the phone because I am now in a different country and I can not use another sim card. Regard Samuel

Questions

 • Samsung

48

2

0

Accepted Solution

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voicemail transcription available?

I had premium visual voicemail(message transcription) at my last provider. Can't seem to find it here on att

Questions

 • Account Features

127

3

0

Accepted Solution

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Tired of spam text

Lately I have ben receiving spam TEXT from multiple numbers about my ATT account.No place to report them.All I can do is block them from my phone and allow for them to continue doing it for other costumers.Am I missing a feature from my Note20 ???

Questions

 • Data & Messaging Features, Internet Tethering

499

3

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Note 9 One UI Update

Does anyone know when AT&T will push the ONE UI update to our phones ?

Questions

 • Samsung

8K

5

0

0

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Not all of my media transferred to my new phone, but I don't want to lose it.

I hope this isn't a stupid question, but I just wanted to check before I went through with anything. I recently got the new Samsung S22 Ultra. I used Smart Switch to transfer all my data from the old phone to the new, but for whatever reason some of my photos and videos did not transfer. These are p

Questions

 • Android

82

1

0

Accepted Solution

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Please help me Numbersync my to my note 20 ultra

I just purchased a watch 3. I've tried literally everything to get the watch to number sync to my note 20 ultra and nothing is working. I'm getting super frustrated and nobody can seem to help me or fix the issue! HELP ME PLEASE!!

Questions

 • Wearables

149

4

0

Accepted Solution

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Smart TV setup

Do I need a receiver box for my Samsung Smart TV. If it helps it is powered by Tizen and is a 2020 model.

Questions

 • Watching U-verse TV

149

6

0

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Uninstall update

How can you Uninstall the update?

Questions

 • Samsung

804

1

0

0

Accepted Solution

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Will I be able to activate the sim card under my current prepaid account plan and keep my phone number?

I have an AT&T prepaid plan and was using an unlocked moto x4 with my sim card. Well, last night I wasn't able to turn on my phone, seem to be completely damaged, doesn't turn on or charge.  So I take out the sim card and put it in my old Samsung Galaxy Express J337A, which was the phone t

Questions

 • Account & Usage

179

2

0

Accepted Solution

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Samsung Galaxy Note 20 5G

I am thinking about buying an unlocked Note 20 5G from Samsung. Can I use it on my AT&T wireless plan that I already have?

Questions

 • Samsung

630

2

0

Accepted Solution

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Samsung Galaxy Note 4 Pink or Bronze Gold

What are the chances of the Samsung Galaxy Note 4 in Pink or Bronze Gold being available at AT&T and when? I don't understand why Samsung didn't release all colors at the same time for all the carriers, they could've sold more phones.   The standard black and white phones are BORING!

Questions

 • Samsung

2.7K

3

0

0

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Download speed issue- Samsung GS2

My download speeds have gone down the tube in the last few days. I had speeds of 5-7 mbps download, but now average about 300 kbps. The upload speeds are unchanged if not slightly faster. The problem is not due to bad signal strength because I have the same issue everywhere. If somebody could please

Questions

 • Android

2.1K

4

0

0

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Galaxy S4 on AT&T?

I've had an AT&T cell phone account for over a decade, for a cheep flip phone.   I've always been into tech, but never was interested in a smart phone until last year, when I purchased my Samsung SM-J260A for  $62 USD.  I'm enjoying it, and expected it to meet my requiremen

Questions

 • Samsung

367

6

0

Accepted Solution

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Return my phone and cancel my plan early?

I have had a change in employment and cant pay for my phone anymore. If I return my phone, will that settle the remaining balance of my plan? I know there will be early cancelation fees or something similar. But ive had this phone for 6 months and still owe 900$, so eating the cost and selling it is

Questions

 • Wireless Account

147

2

0

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