Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

I have a NVR that sends images to my phone when motion is detected. I have not had any issues in the past, but it will not work on the new phone. I get all other pictures, but just not these.  They pictures show up as shared content or attachment and the phone does not know how to open even th

Do any of the Android phones have a dual SIM?

I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.

I placed an online order for the samsung galaxy watch4 classic 46mm black. the money for the taxes was deducted from my card and I received a confirmation email. Two minutes later i recieved another email stating my order was canceled. I contact At&t and spoke with 3 different reps. for over 35

I cannot unlock the puk code.i need puk code and pin code

Not an ATT customer and I received an email about one with the last 4 digits of the account. Not exactly sure what is going on but I want some answers because I was a victim of Identity Theft in 2018

Samsung Galaxy S9 all up to date. I've tried everything (even samsung tech support) except my last resort of doing a hard reset. This issue is fairly new within only a couple weeks. Everything looks fine on my end but my friends and family are not receiving any of my pictures. AT&T is my carrier

I am having some pretty horrible problems. I upgraded my own device 2 years ago and the manager who did it put the installment next plan on the wrong phone line. Customer service has told me that the only thing I could do was pay off the device the next plan is meant for before I could make any chan

Earlier this year my husband and I did buy one Samsung Watch get another free if we added a new line. I recently looked at my bill and noticed we are still being charged for the other watch's installment plan. Has anyone else had that issue and was At&t able to address it?

Recently, my entire family got an upgrade for our smartphones with an installment plan. I know that the phone needs to be paid off the get an unlock code but I need it pretty urgent. I am now outside of the US and just got a new SIM card from the country I am at right now, but it seems like I cannot

I can CAST YouTube videos.  I can CAST HBO/MAX movies from my Apple iPhone to the living room Samsung TV screen. Last night I went into the U-verse app / TV Guide to watch a movie for the first time, and my telephone screen was just too small to  fully enjoy PATTON. I couldn't find th

I have a Note 8 that has one spot on it chipped away on a corner (see picture for reference). When rubbing finger across it you can't really feel it but can if using your nail. I wasn't sure how picky the dents and scratches qualification are. This phone is in otherwise pristine condition. I couldn'

Hello everyone, i have a question regarding 5g and the galaxy s20. I pre-ordered the galaxy s20 and i know i have to upgrade to the 5g network, i've tried googling this too.so my question is as of now i am 4 days into my billing cycle of 4g unlimited, when i recieve my phone i'll be in the middle of

I have been trying to get AT&T to unlock my phone for over three months.  After inserting another provider's SIM card, the unlock code provided by AT&T have not worked.  Now, upon rebooting, the phone is asking for "SIM network PIN blocked. Enter SIM network PUK".  How can I get the SIM network PUK

I read in a previous post that Advanced messaging doesn't work on samsung s22. The original post was dated April 2022.  Has this changed? If so please let me know which messaging app to use.  Detailed instructions would be much appreated.

How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number.   Note: This is critical when working in emergency management roles, situations w

I moved to the US in March and took AT@T as mobile provider. I used my newly bought Samsung S21+ I bought in Europe. Until June all worked fine. Since June I cannot make or take any calls while SMS and Data work.At AT@T they told me that this was due to a system update they did that was supposed to

Since getting my new S22, RCS no longer works with my wife. We are both on AT&T branded Samsung phones and using Google Messages.  We both have chat features enabled.  The only difference is that mine says it's "powered by AT&T" while hers says "powered by Jibe Mobile".  Does

I'm trading my att 512gb Note 20 Ultra in for the S22 Ultra. This time around I find the unlocked version in Samsungs exclusive red and 1TB of storage more appealing than the att offerings. Will I lose my wifi calling and other features if I go with the unlocked version? Thank you for any info anyon