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Front for Organized Crime

I STILL maintain these crooks are a front for organized crime. AT&T had gone out of their way to make getting a prepaid account as difficult as humanly possible. Every time I call to change my account to something more financially reasonable I get connected to some 3rd world country on the op

Questions

 • Wireless Billing

162

20

0

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3G phone still getting data

I have a Samsung Galaxy Note 8 (purchased at the local AT&T store) that I found out is a 3G device. Currently do not have any cell phone service (call or receiving), yet I still have data service. How is this possible? I would think that the data services would use the same service (3G) as the c

Questions

 • Samsung

158

1

0

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Phone Update Issue

My Samsung 9+ phone had an ATT update today and now my Samsung Notes application is not working.

Questions

 • Device Features

68

2

0

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Samsung Galaxy S9+ Stuck with Android v8.0 - how to upgrade the OS?

I have a Samsung Galaxy S9+. The phone is currently operatinng on Android v8.0.0. When I try the "Upgrade Software menu" (Settings --> Software Upgrade --> Check for Updates --> OK), it says "Software is up to date". I have plenty of memory available. Battery is fully charged.&nbs

Questions

 • Android

162

2

0

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The trade-in bill credits can they be used for a prepaid account or only for an installment plan?

I'm looking at possibly trading in my galaxy s21 for a galaxy z flip3... on Samsung website it has the offer for "trade in bill credits"... can anyone tell me if the bill credit can be used for a prepaid account as well? Or is it only for an installment plan?

Questions

 • Plans & Features

49

1

0

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Someone is accessing my voicemail

I've been getting weird phone calls all day. spaced out about an hour or so. i never answer calls from anyone I don't know. Anyways after the 4th call from a different number a voicemail came up. I immediately clicked on my voicemail and entered my password but it tells me someone on a different dev

Questions

 • Account Features

261

1

0

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Connecting ATT/HBOMax with my firestick

I just upgraded to fiberoptics. HBO Max is free for one year. I have it on my cell but cannot seem to get this to go to my firestick. I cannot pull up a HBO Max app in the app section. I do have Samsung Smart tvs in our home. Any suggestions?

Questions

 • Watching HBO Max

2.2K

2

0

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How to cancel 3rd party subscriptions

I am trying to cancel a 3rd party subscription. I need to know how to do this.

Questions

 • Device Features

231

1

0

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Need to update an android phone. I'm not in US

Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

Questions

 • Samsung

361

3

0

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Question about ph.lines locked or unlocked?

I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??

Questions

 • Wireless Account

34

1

0

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Reply Back

How do I reply back to a User on here, to answer his question.

Questions

 • Samsung

125

2

0

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Samsung Galaxy a01 Moving apps NOT FILES to an SD card

I've tried everything I can think of and can't for the life of me figure out how to move apps to an sd card on this phone. I mean seriously I've never had any issues before but I just can't figure this one out. Please HELP ME!!!!

Questions

 • Samsung

4.7K

4

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Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

Questions

 • Other Phones & Devices

10.9K

8

0

0

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GETTING A NEW CELL NUMBER

AT&T deactivated my SIM card. After much haggling they sent another yesterday.  I did not get it.   Can I request and get another cell number and a universal SIM card. It may have been pilfered. I don't have access to my cell number and am having a hard time requesting one

Questions

 • Wireless Account

78

2

0

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Refurbished status of my phone

Hi, I am trying to get into ATT and checking for phones online and would like to trade in my current Samsung phone. How can I check myself f my phone is refurbished or not without going to ATT store.

Questions

 • Samsung

82

1

0

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But a used phone saying it was unlocked

I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?

Questions

 • Samsung

58

2

0

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Att account

I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.

Questions

 • Wireless Account

52

1

0

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Sim lock more than 2 business days

Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?

Questions

 • Other Phones & Devices

101

1

0

Accepted Solution

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sim unlock pin blocked enter sim network puk

I cannot unlock the puk code.i need puk code and pin code

Questions

 • Samsung

1.1K

3

0

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Samsung Note 20 Ultra cant open MMS pictures

I have a NVR that sends images to my phone when motion is detected. I have not had any issues in the past, but it will not work on the new phone. I get all other pictures, but just not these.  They pictures show up as shared content or attachment and the phone does not know how to open even th

Questions

 • Samsung

2.7K

9

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