
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
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I STILL maintain these crooks are a front for organized crime. AT&T had gone out of their way to make getting a prepaid account as difficult as humanly possible. Every time I call to change my account to something more financially reasonable I get connected to some 3rd world country on the op
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• Wireless Billing
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I have a Samsung Galaxy Note 8 (purchased at the local AT&T store) that I found out is a 3G device. Currently do not have any cell phone service (call or receiving), yet I still have data service. How is this possible? I would think that the data services would use the same service (3G) as the c
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• Samsung
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My Samsung 9+ phone had an ATT update today and now my Samsung Notes application is not working.
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• Device Features
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I have a Samsung Galaxy S9+. The phone is currently operatinng on Android v8.0.0. When I try the "Upgrade Software menu" (Settings --> Software Upgrade --> Check for Updates --> OK), it says "Software is up to date". I have plenty of memory available. Battery is fully charged.&nbs
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• Android
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I'm looking at possibly trading in my galaxy s21 for a galaxy z flip3... on Samsung website it has the offer for "trade in bill credits"... can anyone tell me if the bill credit can be used for a prepaid account as well? Or is it only for an installment plan?
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• Plans & Features
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I've been getting weird phone calls all day. spaced out about an hour or so. i never answer calls from anyone I don't know. Anyways after the 4th call from a different number a voicemail came up. I immediately clicked on my voicemail and entered my password but it tells me someone on a different dev
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• Account Features
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I just upgraded to fiberoptics. HBO Max is free for one year. I have it on my cell but cannot seem to get this to go to my firestick. I cannot pull up a HBO Max app in the app section. I do have Samsung Smart tvs in our home. Any suggestions?
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• Watching HBO Max
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I am trying to cancel a 3rd party subscription. I need to know how to do this.
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• Device Features
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Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.
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• Samsung
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I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??
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• Wireless Account
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How do I reply back to a User on here, to answer his question.
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• Samsung
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I've tried everything I can think of and can't for the life of me figure out how to move apps to an sd card on this phone. I mean seriously I've never had any issues before but I just can't figure this one out. Please HELP ME!!!!
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• Samsung
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Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can
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• Other Phones & Devices
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AT&T deactivated my SIM card. After much haggling they sent another yesterday. I did not get it. Can I request and get another cell number and a universal SIM card. It may have been pilfered. I don't have access to my cell number and am having a hard time requesting one
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• Wireless Account
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Hi, I am trying to get into ATT and checking for phones online and would like to trade in my current Samsung phone. How can I check myself f my phone is refurbished or not without going to ATT store.
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• Samsung
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I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?
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• Samsung
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I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.
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• Wireless Account
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Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?
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• Other Phones & Devices
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I cannot unlock the puk code.i need puk code and pin code
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• Samsung
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I have a NVR that sends images to my phone when motion is detected. I have not had any issues in the past, but it will not work on the new phone. I get all other pictures, but just not these. They pictures show up as shared content or attachment and the phone does not know how to open even th
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• Samsung