Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (4.1K)

Relevance

Accepted Solution

Official Solution

Trade In Possible on Next 24?

Hello, I was just wondering if i could trade in my Galaxy S6 Edge+, 64gbs for either a iphone 6/6plus or even though this is a stretch the 6s + alittle money down.    I am currently in a plan BUT my upgrade is nearing soon since i used someone elses upgrade to get this phone. The reason why i want t

Questions

 • Samsung

1.1K

5

0

0

Accepted Solution

Official Solution

Unlocking my phone

Hey I have a quick question if I unlock my phone (samsung) will I still be able to use at&t in the future or still be able to use it now

Questions

 • Samsung

90

1

0

Accepted Solution

Official Solution

European Samsung S21+ not taking calls under AT@T network since June

I moved to the US in March and took AT@T as mobile provider. I used my newly bought Samsung S21+ I bought in Europe. Until June all worked fine. Since June I cannot make or take any calls while SMS and Data work.At AT@T they told me that this was due to a system update they did that was supposed to

Questions

 • Android

84

5

0

Accepted Solution

Official Solution

Att account

I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.

Questions

 • Wireless Account

51

1

0

Accepted Solution

Official Solution

I didn't recieve OneUI 4 and android 12 update on My samsung s21 plus 5g from Bangladesh 🇧🇩

I brought my Samsung s21 plus from a outlet from Bangladesh, But I didn't recieve any updates till this time. Can you tell me how can I get the updates from Bangladesh.

Questions

 • Samsung

348

1

0

Accepted Solution

Official Solution

Galaxy S5 Rings Silently (Even with Sound/Ringer On)

I just received this phone through my company on Monday and did the usual setup of preferences, sounds, and volumes.  Now, when a call comes in, I can see it on the screen, but the phone does not make sound.  Text messages, emails, et cetera all alert, but not my ringtone. I have tried all the 'simp

Questions

 • Samsung

5.1K

5

0

0

Accepted Solution

Official Solution

Disable app auto update

How to turn off app auto updates.

Questions

 • Other Phones & Devices

109

4

0

Accepted Solution

Official Solution

Didn't receive Device unlock confirmation email

I want to unlock my device but I didn't received any email for confirmation?

Questions

 • Android

32

1

0

Accepted Solution

Official Solution

Adding personal Galaxy Smart watch from different wireless provider now that I'm with AT&T

Adding personal Galaxy Smart watch from different wireless provider now that I'm with AT&T. This can be done with a Galaxy 4 smart watch correct?

Questions

 • Samsung

30

1

0

Accepted Solution

Official Solution

Something fishy is going on - suddenly no Bluetooth or wifi.

suddenly my phone won't connect to my car anymore. My car didn't even show up in the available list now. As a matter of fact, nothing shows up in the available list anymore and same goes for the paired connections. Everything is gone.  Last night i had an issue with it not connecting to my hom

Questions

 • Android

157

3

0

Accepted Solution

Official Solution

Why I can't get the pie update on my Samsung Galaxy S8 Active at&t?

When I heard that the pie update is out for the at&t s8 active, I got so happy but when I checked it said your device is up to date.Why me?BTW I live in Pakistan so there's no chance I can have at&t sim card.

Questions

 • Samsung

70

2

Accepted Solution

Official Solution

My data rate is too low.

Hello, I am using the prepaid highest rate plan, the $75 Unlimited Plus Monthly Plan. However, my mobile phone only comes out at the speed of the 3G generation, up to maximum at only 10Mbps. My phone is a Samsung Galaxy S20 FE unlocked phone, which supports up to 5G. The Unlimited Plus plan is a pla

Questions

 • Account & Usage

83

12

0

Accepted Solution

Official Solution

Samsung Tab S2 9.7" rom download

Dear all,I purchased this Samsung Tab S2 9.7" from ebay.comIt have android 5.1.1. When I connect it to Samsung Smart Switch for update, it tells "Your device is up to date". I know that this tablet have android 6.0.1 update and now it also have 7.0 update. I am from India and cant get AT&T support h

Questions

 • Samsung

486

1

0

0

Accepted Solution

Official Solution

Unlock Code

So I bought a phone that was supposed to be Network unlocked come to find out I was lied to and now I'm stuck with this phone that I can't use unless I get a network unlock code. So does anybody have a puk code for at&t? I need it to not be Network locked to AT&t I need it to be completely u

Questions

 • Wireless Account

112

2

0

Accepted Solution

Official Solution

VoLTE dual sim not supported US 2022

I am told my 4g VoLTE dual sim (Samsung A21S) will no longer be supported in the US despite the fact it uses ATT 4G frequencies. Are there any dual sim phones that will be compatable with the 2022 network changes? I travel a lot and need the dual sim feature.

Questions

 • Samsung

443

2

0

Accepted Solution

Official Solution

sim unlock pin blocked enter sim network puk

I cannot unlock the puk code.i need puk code and pin code

Questions

 • Samsung

1.1K

3

0

Accepted Solution

Official Solution

Dual SIM

Do any of the Android phones have a dual SIM?

Questions

 • Device Features

107

2

0

Accepted Solution

Official Solution

Galaxy J3 6 WiFi dropping

I just got phone yesterday Galaxy J3 6 WiFi dropping constantly. Do I need to change it in for different phone or is it fixable

Questions

 • Samsung

5.3K

3

0

0

Accepted Solution

Official Solution

Received an Email about an Att account however I Never had one to begin with

Not an ATT customer and I received an email about one with the last 4 digits of the account. Not exactly sure what is going on but I want some answers because I was a victim of Identity Theft in 2018

Questions

 • AT&T Internet Security

52

4

0

Accepted Solution

Official Solution

Can I put an active at&t wireless sim card into an old phone?

My sister broke her phone, and my family was thinking about giving her my old one. It's is the same phone my sister broke, and the same type of wireless plan I had originally had on it. We do not know if it's possible to switch to a different plan on it, and we do not know if it will charge us eithe

Questions

 • Wireless Account

35

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.