
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I just got the Samsung Galaxy watch 4 classic. Using a Samsung Galaxy S20 FE 5g phone. I also cannot connect the number sync. I get an error on the watch Sd-Sdk-200 and a Pd-sdk-system_error on my phone. I have tried turning off the VPN, uninstalled, reinstalled, unpaired, paired, turn
Questions
• Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
Hi, Any word on when the S6 versions will be updated to 5.1.1? I could use the battery improvements to last a work day without being connected to the charger. thanks,
Questions
• Samsung
Accepted Solution
Official Solution
Hello, I was thinking about buying a Samsung Galaxy A72. I'm having a problem with my location where I can only use AT&T, so I have to make sure that it'll work. Before I have bought a Samsung Galaxy A21, and as it was Verizon it didn't have a signal. I was also wondering if it was unlocked it w
Questions
• Samsung
Accepted Solution
Official Solution
I need to transfer over 48,000 photos to an external hard drive, a huge USB or several. From my Galaxy note9 . Wireless and Hotspot are too slow - will take weeks! Will ATT store do this as I got new phone from them? Do they have the capability? Give me other suggestions. I went to Walg
Questions
• Samsung
Accepted Solution
Official Solution
Since your new Update my phone has Has gone Haywire my homepage is no longer my homepage my apps are all moved around what in the heck did you do with that update Give me my normal phone back
Questions
• Samsung
Accepted Solution
Official Solution
I have a Samsung Galaxy S22, and in all of my research it's easy to enable recording calls on this phone, however for me the option just isn't where it should be. I now think AT&T has restricted the ability to do this, and I don't know why.
Questions
• Samsung
Accepted Solution
Official Solution
How do I separate or filter him out of my "experience" he is mean. Keeps ransomwaring me for gift cards.
Questions
• Community lounge
Accepted Solution
Official Solution
How do I get in touch w/ actual warranty dept ? My Samsung A12 won’t even transfer my info, data from I phone “source”. Only 32 GB of storage, half of 2015 gen I phone 6. Need exchange to A13, next model, same $, 64 GB. Really thought Samsung WAS a good product. “Corporate” sending me same inadequa
Questions
• Android
Accepted Solution
Official Solution
My Samsung S7 edge is stuck with November 2018 update. I tried updating but i always get 'software up to date ' in which i logged in to AT&T website, the latest is of December 2019. Please, help.
Questions
• Android
Accepted Solution
Official Solution
My Galaxy Note 10+ is currently showing a network unlock restrictions on it, I'm currently in Nigeria I need help or info or how to fix this.
Questions
• Wireless Account
Accepted Solution
Official Solution
During the time AT&T was sending my phone the OTA update, I noticed something malicious. As soon as Device Care started this update, I noticed a new, unrecognized eSIM appear in the 2nd empty SIM slot of my Galaxy S21 Ultra!! This was DURING the update. The update did not apply properly. My phon
Questions
• Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
How can I view my latest password for my online password?
Questions
• Account & Usage
Accepted Solution
Official Solution
Does Galaxy Z Fold 3 purchase from AT&T eligible for Samsung screen protector promotion? https://www.samsung.com/us/support/service/z-screen-protector-promo/ The Promotion applies only to Samsung ELIGIBLE devices that were purchased in the United States from SEA or SEA’s authorized distri
Questions
• Samsung
Accepted Solution
Official Solution
We are on a mountain with Wi-Fi and no wireless service (I can post this!). Our phones are Samsung Galaxy S20 FE 5G. When we try to connect to Wi-Fi calling, we get this error code. How do we fix this? Help! I can't make calls because there is no wireless service, only internet for us.
Questions
• Samsung
Accepted Solution
Official Solution
I got a note 10 plus as a gift and same is lock Would like for same to be unlocked So that i will be able to use same
Questions
• Samsung
Accepted Solution
Official Solution
I added a esim to my phone for an international trip. When I put my phone on airplane mode today, after I took it off it no longer allows me to text/talk, or use data. It says I need a sim card code, or something whenever I reset my phone. How do I at the very least get my data back. I really want t
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
Can't text but not make or receive phone calls to or from anywhere.
Questions
• Network Coverage
Accepted Solution
Official Solution
I have a grandfathered At&t unlimited data plan. I want a hotspot but At&t says I have to give up my grandfathered plan to get it. We do know that At&t gave out a settlement related to capping off speed of service after a certain amount of usage. Now. What I want to know is what has At&t put in the
Questions
• Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I have a Samsung 21, and three of my four of my friends, who all have iPhones, text me and their texts show up ONLY on my laptop -- which I'm not checking constantly. Is this a "me" problem or a "them" problem?
Questions
• Samsung
Accepted Solution
Official Solution
Hi, I have been unable to connect to my PC usint the USB cable. I was having no problems at all and now it just keeps cycling as I hear the connect / disconnect sound. I have this issue even with the use of kies. I am using windows 8 with all the latest updates, Any thoughts or suggestions would be
Questions
• Samsung