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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

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638

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Can I upgrade my sim card but keep the same number?

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

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43

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Business cell to a prepaid phone plan?

Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?

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63

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I've bought an unlocked phone but I still haven't got the update to android 10

Hi! I bought this cellphone (galaxi s10+ AT&T) from second hand so I don't have any account from at&t. It's unlocked for any carrier. But I still haven't got the update to android 10, what could I do? I was thinking about downloading a firmware through Sammobile and flash it with Odin but I

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147

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Galaxy S5 Active Problems since 4.4.4

Hopefully, someone can help me. My screen won't time out anymore! I've tried changing the display settings, but it will still stay lit until I physically turn the screen off. Also, I am having a problem with charging the phone. At times, the phone will not charge at all unless I hook it up to the co

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2.9K

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WiFi Connection Issues With Samsung Galaxy S5 HAAAAALLLPPPP!!!!!!!

Recent issues with connecting to my WiFi. I have no issues connecting to other WiFi networks, at Best Buy, McDonald's, etc. No connection issues with my laptop or my tablet, just the phone. When I try to connect, it will go through authentication, then go to saved, secure, but not connect. Sometimes

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9.3K

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New samsung cell phone

Is the concord ca store going to be open now? I want a new phone and will need Att to activate it for me.

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69

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S10 plus 5ge

So I have a s10 plus and I never seem to be able to get 5ge even though I live in an area where it is available. Is the s10 plus not capable of it?

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274

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Unlocking Samsung s10+

My friend gave me a Samsung s10+ phone to use. I tried requesting it to get unlocked, I got denied. The reason it said it was denied was due to it being on someone's account and they needed to remove it from their account. The friend that gave me the phone said it's already been removed from her acc

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27

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

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120

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Why do I keep getting included in unwanted group texts with people I don't know?

I keep getting included in group texts with people I don't know and they don't know me or each other. We don't know where these texts are coming from but it appears it's from an email.  These texts have been blowing up my phone for the last week.  How do I stop this??

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911

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Not receiving texts

I’m not receiving texts on my iPhone from my parents Samsung phones. They are able to call me, but they’re texts are not coming through. What’s going on??

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710

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Blacklisted Samsung phone

So there's this random phone I found quite a bit ago and decided to try and turn it on for once and it started up with the recovery mode screen and I factory reset it, after it finishes resetting it starts up as like a new phone then it says to sign in with the PIN Which I obviously don't know since

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557

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Unlock code for Galaxy S3

I have an old Galaxy S3 phone that I want to unlock so I can add minutes. My AT&T service ended several years ago, do I still meet the requirements?

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437

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What was the update for the Note 2 when I already had 4.1.2?

I updated my brand new Galaxy Note 2 to 4.1.2 about two weeks ago but today my phone updated again but I don't see any changes. Does anyone know what this update could have been? Maybe bug fixes?

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2.9K

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S6 Edge No AT&T SIM but Need Marshmallow Update

My S6 Edge G925A won't update to Marshmallow. I don't know if it's because I live in Dominica and don't have an AT&T SIM card. But I need help and fast

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650

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AT&T Unlocked S7 Won't Update

My Galaxy S7 is on the August update of last year. I've tried taking it to Best Buy to get flashed but they no longer offer that service. It is AT&T unlocked and running on Cricket. Would getting an update be as simple as just inserting an AT&T sim?

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422

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I've unlock code but it's not working

I purchased my At&T Android from Ebay 3 years ago i request unlock device but the request was denied due to some past payment i don't know about. , So how can i unlock my device in this case.

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111

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S9 Android 9 (Pie) Update - Adaptive Battery

I received the Pie update this morning but the adaptive battery functionality seems to be missing.  Is anyone seeing this function on an S9? Did AT&T or Samsung decide not to implement this at this time? I didn't see any press to that effect.

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791

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I don't know if my Smart Lock is working

I set my Smart Lock for my phone to stay unlocked while I'm here at home but my phone still keeps locking and I have to keep punching in my code. I recently got this Galaxy Note 9. My old phone was also an android phone and it also had Smart Lock and it worked fine. Any suggestions would be apprecia

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19

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