Currently AT&T only carries the S4 32GB in Black Mist. They released this one on May 10. I went to an AT&T store yesterday (May 15) and asked an employee to check on the White Frost color for the 32GB. He said he checked all the upcoming releases, and it wasn't listed. He also said that when he chec

So I updated my Galaxy S4 to Kit-Kat 4.4.2 and now the air gestures no longer work. I can't wave to answer my phone. I can't use quick glance. Even in the gallery or internet browser none of the guesture registers. I can see that the sensor is on by putting the phone in front of another camera, but

Please help me get this message to someone doing device QA. I have the S4 Active and have discovered a nuisance issue that is beginning to get under my skin.  With the recent update to 4.4, AT&T feels it is necessary to remind you to close the charging port after each charge, as if you could forget.

Hello,I have been having this issue for awhile now. I get email messages from my bank and other companies through text messaging. Every time I receive a message this number is attached to it starting at *** and incrementally goes up from there per email message. If I delete the messages that has the

Thank you.   not knowledgeable re: cell phones.In need of ATT version Samsung Galaxy S4, i337 with factory lollipop. Baseband I337UCSCOK3BUILD LRX22CI337UCSCOK11'1-2015, SEC.PATCH, SIZE 304MB, WGHT 947MB,   identical phone needed. Many S4 I337 available as jellybean, kitkat, not what I want.What spe

When is the S4 Active going to get any kind of support for an update.  We are still stuck on 4.4.2 while the regular S4 has been on 4.4.4 for months now and that was even after thier 2nd update of 4.4.2.

Hello, (images at bottom showing problem)   I bought a pre-owned Samsung Galaxy S4 from my local AT&T Store about seven months ago, and never realized that I have had a problem since the moment I bought my phone.  I have always had issues with charging my phone, sometimes it would ch

I have heard a few rumors regarding the Galaxy s4 mini coming to AT&T. I've even seen a ton of leaked images of the phone itself with AT&T branding. However, no word has been put out on when we will be getting the s4 mini. Does anyone know? I have the s4 and my fiance really wants the s4 mini. I wan

Hi... my phone was upgraded to the new Android 5.0.1 Lollipop version a little over a week ago, and since then, I can not receive incoming calls -- they are routed directly to voice mail.  I verified that I don't have any call forwarding in place.  I can't be the only one, right?  What is the time t

I installed the Lollipop 5.0.1 update on my Samsung Galaxy S4 recently.  Since then my phone will crash and restart almost every time it disconnects from WiFi, and sometimes while connecting.  Usually this happens when I walk out of range of my network at home or work network.  It also occurs if I t

Hi, Earlier this evening I did a live chat with tech support as I have had on going issues with prople not being able to hear me on my Galaxy S4.  I have tried many solution which none have worked.  This evening during the live chat the tech I was working with asked if I had done a hard reset which

Hi, I have two Galaxy S4's. An S4 Active and an S4 mini. Within the past week or so both of them have stopped sending or recieving MMS messages. I know one stopped for sure after an AT&T software update, and I assume the other was the same although I don't recall seeing an update, but I assume it ha

I currently have a Samsung Galaxy S4, and it has recently starting sending calls (not all calls) directly to voicemail.  This happened some in Dallas, but now I live in Denver, and it is happening more frequently.  I do not have blocking enabled.  It seems like ATT is just getting worse in providing

I'm hoping someone can help me with a problem I recently discovered on my device. I can't connect to the AT&T mobile network, so no 4g or bars, just a circle with a slash through it. I tried replacing the SIM card and that didn't work. I can connect to wifi and bluetooth, which I think should rule o

According to this article:http://www.vcpost.com/articles/90107/20150909/t-update-samsung-galaxy-s5-active-s4-note-3-android.htm AT&T will be updating additional Samsung smartphones to 5.1.1 Lollipop.  Those phones include the Galaxy S5 Active, S5, S4 Active, S4, and Note 3. Can anyone confirm? I che

Every time I try to update my S4 Active, I always recieve an "update interrupted" message after the update begins and I'm stuck on 4.3 Jellybean. I've tried a factory reset on the phone which did nothing to fix the problem.

OKAY I HAVE A GALAXY S4 AND IT WAS JUST WORKING FINE. I NOTICED THAT MY TEXTING MESSAGES WERENT SENDING AND HAD FAILED. PEOPLE TOLD ME THAT THEY TEXTED ME AND I HAVENT RECEIVE ANY OF THEM. EVERYTHING ELSE ON THE PHONE WORKS FINE I CAN DIAL OUT AND RECEIVE CALLS AND MY DATA FINE. IT JUST MY TEXTING T

I bought my S4 in July of 2014, about a year ago, and ever since I've updated to 5.0.1 I've had nothing but issues. My phone randomly drops service. One minute I will have full service and 4G then the next minute, nothing. Sometimes it will randomly lose data connection. The only way to get it to co

I have had and enjoyed my S4 for over a year now and all of a sudden I am experiencing this odd issue.  The phone appears to work fine but when I go to make a phone call, it doesn't dial out.  I select a contact and press the phone icon.  It appears to call out with the animated phone virtually ring

I just upgraded last week to the Samsung Galaxy s5 and now I am thinking it was the worse mistake.  😞 My gf has a Samsung Galaxy S4 with Verizon.  Since I have upgraded to the S5 (which I have AT&T), 95% of the pictures she sends me do not come through. Just get a grey picture with a red triangle w