We are moving and looking at AT&T as a potential internet provider. We own our modem and router. Is there an AT&T plan that would allow us to use our own equipment instead of renting the AT&T Gateway?

I recently had the 1GB internet service installed.  I have an office in the back of my house that has a hardwired connection.  My problem is with the WiFi coming off of the Fiber modem.  The speeds test just fine.  The problem is there are constant pauses on all WiFi devices.  Web pages pauses up to

We just had a BGW320-500 installed and I want to be able to use my Netgear router. I am not sure what I need to do to be able to use it. On a side note both pieces of equipment are using 192.168.1.254. Right now that is pointing to the BGW320 which means that I am unable to access the admin screens

I have AT&T U-Verse with an ARRIS NVG589 and I know I need to go to the router IP address then Firewall-> NAT/Gaming and add PSN & PS4 IP to the device list. My concern is that it pops up the warning "The change you are attempting to make may cause AT&T U-verse TV to stop working properly." My conce

I scheduled an installer to come out and hook up new AT&T fiber optic 1G internet. I do not have a previous fiber install, so he would have had to lay the outside wire on the grass, and have someone bury it later.  that part was ok. Inside the house, however, he told me the modem can only

Hi Guys, It's probably been asked about before. I have an SMB firewall in home (a Zywall USG Flex 200) and would strongly prefer not to have to use the ATT router/wireless if at all possible. My firewall has an SFP+ and I can get whatever transceiver I need for the provider's connection. I'm plenty

I just got ATT fiber installed to the BGW320-500 Gateway. I'm wondering if there is an advantage in using my ASUS RT-AX58U for the wireless connections. Also if I use the passthrough method, should I connect the ethernet clients to to BGW320 or to the ASUS router? Thanks

I have a wall faceplate in my home office that I need some clarification on. I am attaching a picture of it. It has two outlet/inlet RJ45 connectors on the face plate. One is colored green and has the word "broadband" above it. I do not have anything plugged into the jacks yet. I believe the previou

I would like to setup a another network that my secondary router would be connected to. I understand that support would be limited to the Arris modem/router which is ok. I should be able to configure the secondary router on my own. I've looked through a lot of documentation not to mention videos, ho

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.

I’m having trouble forwarding my port to 44158. Step by step instructions please. Any help is appreciated. Thanks.

What's the process for returning an AT&T Wifi Extender?

Okay, so Ill start by saying hi, and this is my first time posting here. I'm not the most tech savy person around, but can sometimes figure things out, so any help is appreciated. My equipment:1 3801 ATT router/modem1 wired box 1 wireless box w/WAP for reception1 linksys e1000 router Setup:I have se

I am trying to limit wi-fi to specific devices. I did this all of the time with my old router when I could toggle between "blacklist" and "whitelist". We have been upgraded to the 5268 and I just can't get it to work. I did first have to shutt off the WPS to prevent a red box and error from occurrin

i want to know how report about identity theft about at&t account?

The modem/router is not 100% anymore and as a result I'm losing internet connectivity.  Comes and goes.  My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix.  More like a monthly rental fee on the replacement. I don't want to have to

Hi, My request to unlock a Netgear MR1100 was approved, I received an email with instructions and the unlocking code. The issue is the code is wrong.  I was approved and received a confirmation email with instructions and the unlocking code I also checked the "unlock status page" and you ca

Is my 3G microcell still useful if I have WiFi calling

How do I connect a Seagate Backup plus Hub to a Arris BGW210-700 router?

Hi there, I recently switched to ATT Fiber from cable service. I had the Nest WIFI router and points at my old house with cable working beautifully.  I now have the ATT Fiber Gateway and do not know how to use the Nest WiFi and points in my house.  I have awful service downstairs but u