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Do I have to use the ATT Gateway if I have ATT TV?

I know the answer is yes for U-Verse, but hoping I can replace the Gateway with a Nighthawk or other aftermarket combo. Would it be as simple as plugging in & setting up per the instructions?

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733

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Combo Modem/Router Question

Hello! We will be new customers and I wanted to see if the below product would be fine for hookup for internet.   MOTOROLA-MG7550-AC1900-Gigabit-Maximum   [EDITED per Community Guidelines]   Thank you!

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162

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Cutting Out My Uverse TV Service

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

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94

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Frequent disconnects when using IP Passthrough

I have a dynamic dns service that runs on my router (ASUS RT-AX86U) which needs to have the proper public IP in order to work. So I setup my BGW320-500 in IP Passthrough to the router and disabled the Wifi on the BGW.  My router obtained the public IP as expected and everything was working fin

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608

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Unable to get to http://192.168.1.254/

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

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339

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How to set a static DHCP lease on the Pace 5268AC router?

My client has U-verse with a Pace 5268AC router. One of his hosts requires pinholes, so that it can be queried from the internet via a mobile app. The host requires a fixed LAN IP address, which is in conflict with the requirement for the Pinhole configuration that it must be a DHCP host. The hos

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356

4

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Wireless slow, wired fast???

Hello, Just had a funny problem come up last night. I was running a speedtest from www.speedtest.net and it said my Download was 5.95 and Upload was 2.00. I am on the Max Plus plan which is 18MBPS. Now here is the weird thing. I had Wi-Fi setup on a third party router, a Netgear. I re enabled wirele

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10.3K

18

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Log4J exploit

Do I need to do anything to ensure my ATT modem/router is protected against the Log4J exploit that was announced in December 2021?

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528

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Home phone upgrade to 4G not working, Calls not allowed on this line message

I followed the instructions, unplug and remove battery then wait 10-15 minutes (actually 30-45 minutes) Install battery into new device plug into outlet and press On button and wait for signal lights. Plug in phone. I have a dial tone. Make test call. Get prerecorded message telling me this call is

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646

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Port 3479

I have a 5268 AC router and I am trying to port forward to get better online gameplay on my PS4. However everytime I try opening port 3479 the system does not let me. It says the service interferes with device managed port 3479. Does AT&T block port 3479 from being opened at all? Is there a way

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377

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Error: The system database is invalid. You may need to reset the device.

I am getting the following error: "The system database is invalid. You may need to reset the device." on my ARRIS BGW210-700. I am using IP passthrough to my own router within my home network. Just happened to notice this error when checking in on the device.

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1.4K

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Are the BGW320-500 WiFi Extenders Just Awful ?

... or am I doing something wrong ? I have had these things for almost a year. They are unpredictable and flaky. Work fine with awesome speed for a while, then I will change rooms, and can't get out to the Internet until I disable WiFi and re-enable on my phone. Other static devices behave in a simi

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181

2

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How see Signal Strength of Extender mesh devices

I'm a new AT&T customer with AT&T Fiber service. I have a AT&T Arris BGW210-700 Broadband Gateway and a single AT&T AirTies 4971 Wi-Fi Extender to handle the more distant devices. I'm troubleshooting  some very intermittent network interruptions and so far I don't see a patt

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207

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How to monitor traffic on ARRIS BGW210-700?

Suddenly, my internet usage went from under 10GB a day to over 30GB/day. I have not changed anything. How can I figure out where this traffic is coming from through my ARRIS BGW210-700?

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6.1K

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Default Username for Wifi Manager

The instructions on the bottom of my router tell me to use "attadmin" (and a provided password) to access ATT Wifi Manager. However, when I access the router login window, the User Name field is already populated with the user name "admin", and it doesn't allow me to change it. I have tried changin

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152

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Using a Netgear R6400/R7000 as a client bridge with ATT Fiber gateway

So, we switched from Spectrum cable 200 Mbps to AT&T fiber 1000 Mbps internet (currently have both active, so I can try experimenting with any suggestions no problem).   The modems - modem-only in the Spectrum case and Arris BGW210-700 modem+router gateway in the AT&T case - are in a different room

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1.8K

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Troubleshoot Your Internet, Wi-Fi, Gaming & Overall Online Experience - Solutions from AT&T Community

​​Learn how to set up IP Passthrough, improve Wi-Fi, resolve slow browse & device disconnects, understand gaming & latency, and more!​​ ​​Let's get to the point, your home setup can impact your speeds, Wi-Fi, and overall service. For example, if you have a lot of electronics near your modem,

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320.9K

45

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Device not working with Fiber

I have a device that was working fine until my Internet was changed to Fiber. The device requires a router set to use DHCP to provide it with an IP address. Can anyone tell me the specifics about the new modem and how to tell if it is set to use DHCP?

Questions

297

2

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Will ATT Technician Run Fiber Optic Cable Through My Attic

I am currently remodeling the house and has planned to use a closet somewhere in the middle of the house (not adjacent to any external wall) as my network closet. I noticed that the house already has an ATT NID box near the electric meter outside of the house. My question is where will ATT te

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4.7K

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BGW320-500 in front of firewall

I do NOT have any external IPs. I do have my own internal DHCP. I was able to put the BGW320-500 in Passthrough and that is all good. Everything works fine. However, the only way this works is if the WAN side of my firewall pulls internal DHCP from the BGW320-500.  Is there no way, to

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1.3K

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