We had this problem with our previous router as well. When we called tech support they checked everything, including the outside line, then sent us a new router. The problem cropped up again almost immediately with the new router. I've verified that it's not just the outside line or incoming DSL ser

Despite what it shows in the MR6500 WebUI, neither Port Forwarding nor Upnp opens the port of the device inside the private network. I can access the device's port (in my case 31500 for the HTTP service) from within the private network (10.0.X.X:31500) with no problem. But when I'm trying to reach t

Hello,Recently I've been trying to portforward a game server through my BGW210-700 gateway, but the port hasn't been able to be opened. It's currently connected to my router and that router is connected to my PC.I'm a little confused on how IP-Passthrough is supposed to work, but I've gone through t

Can someone recommend a compatible and reliable WiFi extender to use with my 5268AC Router? ( have Internet 25 plan)

My ATT supplied router is very old and is unreliable. I would like a replacement free of charge.

I've had it a long time and would be reassured to know if I'm getting updated to latest firmware. I'm not having problems that I know of. I do know how to access it.  Also, since it's been in use for 7 years and I'm forced to rent it, is there a better model available?

I have a problem with Fixed Wireless. For one thing is the difficulty in getting support for Fixed Wireless. But my immediate and ongoing issue is that daily midmorning, between 9-11am PST the signal will drop out and I have to reset the router and modem to the antenna. It takes about 5-10minutes ea

Trying to set up a smart thermostat. I need to set Wi-Fi only for 2.4ghz and not both 2.4 and 5ghz for it to connect. After which I can configure my settings back to both. How do I do this?

I was wondering if I could get a list of certified routers, gateways, etc. that I may have on hand, or could purchase independently that could assist me in avoiding an equipment fee. Not for fiber but for run of the mill 1 GIG DSL or cable internet Wi-Fi. Also, Is there a way to lessen the installat

I'm using an at&t Nighthawk hotspot and a Nighthawk router. I'm connected to the router, not the hotspot. But I disabled Upnp on both router and hotspot, and it still is double NAT and strict NAT type. I really want to use the Xbox remote play, but I need the open NAT type for that PLEASE HELP!!

We are in Quitaque, TX. Middle of nowhere in the texas panhandle.  One ATT cell tower in the area.  We area  group on family plan.  One industrial strength hotspot router works pretty well.  The other a Netgear Nighthawk MR1100 constantly "drops out".  I can watch the

Hi My home has it's own mesh wifi network configured/connected to work with an araknis networks an-110-rt-2I1w router. So I just want to use by bgw210-700 modem as a "pass through". Did some reading but my first pass to enable pass through failed (no internet through to my router) so asking here fo

My AT&T assigned public IP 99.76.... can no longer be accessed. I was port forwarding it to my static dvr IP and it suddenly stopped working. Nothing else has been changed...

We recently upgraded to 50 (from 24)... and our internet almost seems worse. We do have a lot of items connected, phones, tv, game systems, thermostat, laptops and desktops.  We often have issues connecting or staying connected while streaming movies.  We've already had 3 techs come out.&

I run a Pace 5268ac gateway as a modem only, with an Asus 3100AC to handle my home wi-fi and wired connections. I am familiar with accessing the Pace gateway settings, and have been using this setup with this router and two or three previous ones for the past 5+ years. I had been experiencing some

Pace 5286AC drops connection throughout the day and has to rebooted each time. It is used as a passthrough only and the wi-fi is disabled, IPV6 is disabled, Orbi is only device allowed through firewall, ethernet switch - all ports set to 100baseT/Full Duplex. Orbi is used as router and 3 satellites

I am installing a SimpliSafe doorbell camera that requires WiFi. The doorbell is flashing yellow which means it is connected to the wifi but being blocked from internet access. I have tried contacting AT&T through the phone but was directed to the site because I have internet access, so it would not

We have a Brother MFC-J6535DW. We have had no issues with it until ATT updated our router. Now we experience a multitude of issues with the brother that range from not printing, not scanning to not being recognized even though device manager says it is working fine. We contacted Brother first. They

No Wi-Fi No Network No Service A technican finally arrived. I noted i wanted him to reach to my Apartment and confirm everything is all right as i am working online at Home. At 7 pm i see the setting alert from app and tried to get connected but it is now 4 hours try and nothing only talking to

I have received an unlock code from ATT to unlock my Nighthawk mobile router (hotspot) Instructions say to use "non ATT" sim card. I did using a friends Verizon sim card. Unlock did not work following instructions provided. ATT customer support says the verizon sim card used has to recognize the