Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.7K)

Relevance
Will monthly update reset all of my 5268ac modem/router configuration settings?

I just started the U-Verse internet service and the technician who hooked my up mentioned that AT&T deploys monthly updates to the router that will reset all custom settings. Is it true? Does it mean that I should not make any changes (rename the network, change the password, configure IP address to

Questions

696

3

0

0

Pace 5286AC with Asus RT-AC66R

I have a RT-AC66R router (same as Asus AC66U) connected behind a Pace 5286AC gateway. The gateway is configured to provided 192.168.1.xx addresses and I have both the 5GHz and 2.4 GHz wireless networks active. Note that this is only for convenience and these could be disabled if required.   Th

Questions

593

2

0

0

Mystery interface on Pace 5268AC

I have a question about a mysterious interface on my Pace 5268AC, namely what is it and why can I not see/control it?Below is my setup and how I discovered the interface:1. I have AT&T Fiber Internet (no phone or tv).2. I run my own DNS (Bind9) and DHCPD (ISC) internally.3. I have a Wifi router ethe

Questions

444

1

0

When will ATT release a new gateway to replace Arris BGW-210?

I have the fiber 1000 plan and currently using my own router. I have a gig dumb switch between the ONT connection, then from the dumb switch back to my gateway after successfully entering the BGW 210 MAC into my personal router. I experience ok speeds but I am limited on mobile devices.

Questions

642

2

0

Bitdefender Box

I have AT&T Fiber, and I wanted to know if the Bitdefender Box is compatible with the 2Wire 5268AC Gateway?

Questions

234

1

0

Very slow browser loading speed.

When I try to use a browser on multiple devices over WiFi and hardwired, the page load speed is unbearably slow. I reboot my Arris BGW210-700 router often with only minimal results. I have Fiber 300 and get 300+ Mbps when I do a speed test, but have terrible results when I'm actually trying to use i

Questions

1.9K

2

BGW210-700 IP Passthrough to Asus AC3100 Getting Less Than Half Speed of 1000Mb/s Fiber Connection

I’ve read just about every forum and thread at this point and it seems like there might not be a solution, but thought I’d try and get some feedback.What I Have:AT&T BGW210-700 - verified 1000mb/s downAsus AC3100What I Did:Reset both the BGW210 and AC3100 to factory defaultSet BGW210 IPv4 to 192.168

Questions

324

1

0

Plex No Longer Reachable After ONT Upgrade

I have Google WiFi coming off the Arris and then unmanaged gig switches behind the Google WiFi. The Plex Server (Win10) is hardwired via one of these gig switches.I let the Google WiFi assign the IP to the Plex server. I then reserved the IP in Google WiFi and manually entered the IP, Subnet mask, d

Questions

327

2

0

Router periodically turning off every 2 hours

I just got AT&T fiber installed two days ago and have been experiencing some inconsistent router connection issues ever since I attempted an IP Passthrough from my Arris BGW210-700 to my Nighthawk R7000P router. Everything works well until the 2 hour mark comes up and the router would disconnect and

Questions

216

2

0

New Wifi 6 Router

I have just purchased an ASUS XT8 Wi-Fi 6 Mesh router. I currently have ATT Fiber (1000Mb Internet) and the old 5268ac Pace router. Here are my questions: What is the best way to set up my new router? Is setting up the Pace router for passthrough the best option? Will that slow down this new router?

Questions

2.2K

2

0

Slow speed through 3rd party router for gaming

First, thanks for any assistance anyone can give. I'm using an Arris BGW210-700 Gateway for 1gig fiber service from ATT.As Arris doesn't have Port forwarding for multiple devices (to open NAT settings for online gaming) and I have 3 gaming units (2 Xbox Ones and a PS4) I have set up my Linksys ea690

Questions

276

1

0

Unable to open port/ Port Forwarding

Have been on about a dozen phone calls with tech support. they can see the rule added to the router, but I am unable to actually open the port. Checking the port on various 3rd party sites all show that the port is still closed regardless of what the router says. Any help would be appreciated.

Questions

139

1

0

Cannot access work network drives while on ethernet, but wifi can.

I have ATT Fiber with the BGW210 gateway. When I am connected via ethernet, I am unable to access any work network drives or work-related remote-desktop servers. Receiving various 'network not found' error messages. I can confirm that I am connected to my work's VPN. When I unplug the ethernet an

Questions

37

3

0

Gateway Router

Got a new Gateway Router and it won't connect

Questions

25

2

0

Port Forwarding Double NAT

I have AT&T Fiber, and I've been trying to port forward on and off for the past week and a half to set up a Minecraft server. I let the application through my windows firewall, my antivirus firewall, I forwarded it on my RT-AX82U router, I opened a passthrough for the router on my AT&T mo

Questions

28

2

0

3rd party router not working.

Did the ip passthrough. Not working. I'm using a Netgear router. It will not receive internet connection from bgw320-505.

Questions

70

22

0

Unable to disconnect unknown device from brand new AT&T router

Hello. I had AT&T internet set up yesterday by AT&T tech. Today there is an unknown device with a very weak signal but when I tried to pause that device I received an error that in order to maintain service it cannot be disconnected What is it? I did an MAC address lookup and it’s an unkno

Questions

75

2

0

ATT Fiber Router Move

Slightly stumped for a more veteran individual. Current condition, move the router like 18' from a poorly placed location (next to ONT Box) in corner of the home. Works like a charm but some areas have signal loss. Plan to move another 80' for a centrally located position using CAT6. Ran the cabl

Questions

125

7

0

Wifi Constantly Disconnecting

I am running Fiber from the street into my home with a coaxial converter in my garage which then runs upstairs to our laundry room which has a plastic panel where the modem sits. I have an AT&T issued Arris BGW210-700 running software version 3.20.5.  It seems at about once I day I h

Questions

67

1

0

Upload speeds at .4 to 10 mbps with fiber 1000

I've been having terrible upload speeds for the last several weeks, and ATT support can't figure out why. I have a tech coming next Friday, but I have little hope that it will solve any issue, since the issue most likely resides on ATT's network.  I've seen several other threads stating the sa

Questions

157

3

0

Not finding what you're looking for?