Is there a way to check for any firmware updates for the Pace 5268AC? I can see that my current software version is 11.12.1.533524-att but haven't found any way to determine if this is up to date or not, and if not, how to update with any security updates.

We have U-verse over fiber network. Recently had an issue with one of the TVs giving 'no signal' error. After chatting with customer service, I received the new BGW320 gateway to replace the current one. I do not have the technical knowledge to do it myself. How do I get a technician to come and

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

I have been having a lot of issues with our ATT provided router recently. Whenever I try to use my phone over WIFI it constantly buffers, takes forever to load, and sometimes I have to completely shut off the WIFI and just use our data. My PC (In the exact same room that I am using my phone in, not

Hello, I am trying to use the NAT/Gaming function to open a port on my router. The router is the BGW210-700 running the firmware version 2.7.7. I need both TCP and UDP protocols. I have followed the guide linked here : https://www.att.com/support/article/u-verse-high-speed-internet/KM1215101/ and th

I want to use Pi-Hole to block ad's on my network, but I can't find the change DNS option in the router settings.

I have called at least 8 times in the past month to get this fixed.....but now there is an unexplained "outage". I already pay $60 for 6 speed...now I pay for a blinking service light. I really wish there was another provider in my area

I bought the DPH-154 yesterday and got it home, plugged it in and started the configuration, but the status webpage never got past "Power Up Pending", even after leaving it over night. Checking the DHCP server on the Cisco LRT214 (router with VPN tunneling so that I can access my home network when I

Service Unavailable - Zero size object The server is temporarily unable to service your request. Please try again later. Reference #15.8a6533b8.1620240371.20c4c280 Using Firefox, cleared Cache, temp and history files . Restarted Router, no Help.

Hello!! I have my business internet and I've been constantly reported as spam generator and got my IP blocked to send emails. They say is an IP issue and should block Port 25, I've seen that At&t blocks Port 25, but my computers keep on being reported. How can I solve this issue? I need some hel

router 4111N. I have located the appreciate mac address for the device is would like block.  I select mac filter select save and receive error message.  The device is in the blocked column for device I would like to block.  

I was asked by @ATTHelp to make a brand new thread about what’s going on. So I’ll explain what’s been happening and what’s been done for trouble shooting so far. To start I’ve had fiber for over 3 years now. Never had any real issues like this until now. Around June 2nd I noticed my internet was dr

Hello, I just bought a house that is in a new subdivision area, the existed neighborhood has AT&T as an ISP, I was wondering what should I do to request to extend the service to our area. 

I am attempting to install my new equipment (BGW210 Gateway) and have followed the instructions on the smart home management app. However, the broadband light blinks red during the activation and then the activation fails. The Power and PON lights on the at&t box are green, and the data li

Is anyone else experiencing an AT&T internet outage? My service is located at the west end of Alpine Heights road, but I'm currently working at my business in downtown San Diego. House guests say the internet has been non-operational for a couple of hours. Saturday January 25th at 4:00 PM

I keep getting the "Gateway Communication Error" everytime I log onto the Smart Home Manager app as well as the website, and rebooting and resetting the router doesn't seem to help. This issue has been there since I got a new connection more than 2 months ago - why does AT&T make

Slightly stumped for a more veteran individual. Current condition, move the router like 18' from a poorly placed location (next to ONT Box) in corner of the home. Works like a charm but some areas have signal loss. Plan to move another 80' for a centrally located position using CAT6. Ran the cabl

I have 2 ATT Wifi extenders and I still can't get good wifi in the office in my backyard. Are there any good extenders I can get on Amazon that work with ATT Fiber?

Hello. I had AT&T internet set up yesterday by AT&T tech. Today there is an unknown device with a very weak signal but when I tried to pause that device I received an error that in order to maintain service it cannot be disconnected What is it? I did an MAC address lookup and it’s an unkno

Got a new Gateway Router and it won't connect