I've contacted att multiple, and I mean multiple, times about my fixed wireless internet. Some calls lasting for hours, being transferred until my head spun, talking to techs who have no clue what's going on. I've argued the fact that my equipment is registering more data than we are actually using.

Hello everyone, I recently purchased an ASUS Rapture GTAX11000 PRO router to replace my AT&T provided BGW210 router. I’m having trouble getting it to work with my fiber connection. I’ve tried plugging the Ont cable directly into the WAN port of the new router but after setup, it shows the new

My router that I have had for years recently stopped recognizing hardwired connections. I changed ethernet cables and ports, but no change.  In the LAN Wired Interfaces tab in the router, it shows the State: Down for all ports.  The Ethernet light is not on.  The wireless works, but

After 3 years of no issues with my ATT router, the last week or so I'm having trouble with some devices, usually phones or laptops, not connecting to the internet; I get a "connected but no Internet" message. Despite that, my smart devices like Amazon Echo, Firestick, etc., continue to work fine. &

Does anyone know of an upgrade to the model stated in the subject line? I have had it since the start of service, roughly 2 years.  That is a long time in the tech world, so i figured I ask techy's :)

DVR is not recording any shows whatsoever...Called Tech Support but they are unable to help because of a personal router...Here is the setup ATT Modem Motorola NVG589 (doing DHCP, 192.168.1 segment) > Netgear R7000 (doing DHCP, 10.0.0 segment) > ATT DVR (IP Address = 10.0.0.XX, Default Gateway = 10.

I bought a sim card from a ATT store a few months ago for a wireless router that has a sim card slot. The guy in the store said that to cancel the service, all I had to do was not use it, and wait until the billing cycle was over, and it would eventually cancel itself. However I keep getting late pa

Hi guys, I'm supporting this customer, her service bundle includes an Arris BGW210-700 and an AT&T Wireless Internet MF279, it looks to me that these routers are backing up each other in case either one fails. So I plugged our TP-Link Archer A6 (Vietnam model) to her Arris router and successfull

I have ATT Giga internet with a gateway and a GT-AX11000 router.I'm sick and tired of the intermittent internet disconnections due to the issues logged below. Support is full of drones that don't really know anything and I've already replaced the gateway once and reset the gateway COUNTLESS TIMES!TH

A few days ago, our DSL modem of 15 years died from a lightning strike. ATT was quick to bring in replacement and when we can get a device to connect, the internet is much faster and more stable than it had been in years, however we have problems keeping devices consistently connected. For example,

I have a Synology rt2600ac router that i want to use behind a BGW320 gateway. The Synology router uses an ip address of 192.168.1.1 by default. Do i need to change the Synology IP address (for example: 192.168.2.1) because it's in the same address range as the BGW320 (192.168.254.1)? Thanks.

Poor Wi-Fi whit home construction type.

I have had AT&T fiber for over a year. Over the past several months I began experiencing several slow connection times. For instance, opening something as simple as MS Outlook would hang with Outlook displaying... "connecting to server" for nearly 3 to 4 minutes. This has now manifested itself i

I want to enter the modem configuration options and the Device Access Code printed on the side of the modem doesn't work. Is this because my browser is blocking the 22 trackers on that page?  

my current router, 2Wire 3801 HGV-B, it's OLD and I NEED A BETTER REPLACEMENT! HOW CAN I GET A NEW MODEL? has an issue with intermittently resetting itself @ the WRONG TIME! And that's not GOOD SINCE COVID-19 Has Sent me HOME WORKING FROM HOME! I NEED A NEWER, BETTER MODEM!

I like to know if it is possible to host my own cloud storage on my ATT fiber service. My ATT fiber service setup includes the ATT provided ARRIS GBW210-700 router and to LAN 1 my personal Asus AX3000 is connected and is on private IP space private IP192.168.1.x.  My ATT GBW210-700 is in IP

None of my home network services, which I've been running for many years, are now receiving outside connections via my router.  I have a static IP assigned to the router, a 5268AC FXN The router system log is full of :   daemon: rulemgrd[1951]: Skip pinhole rule, nodeid: -1, appid: 180

I have a printer that uses only 2.4 Ghz WiFi. I am using a Motorola Router BGW210.  The rest of the home network can use the 5 Ghz band.  My understanding is that for the other devices to use the printer, the printer needs to be on a 2.4 Ghz band with access to the home network. &nbs

I have both the broadband and data cable plugged in. Ive tried to reset multiple times, and unplugging it and plugging it back in. None have worked any solution?

Is there a way to check for any firmware updates for the Pace 5268AC? I can see that my current software version is 11.12.1.533524-att but haven't found any way to determine if this is up to date or not, and if not, how to update with any security updates.