I am having an issue on my Unite Express 2 MiFi device. It is saying the default password is invalid, but the device will not reset to factory settings when holding down the power button for 15+ seconds.  If I were to provide a list of IMEI's, are you able to get these reset to default setting

I have to connect to a server that does not support IPV6, and my public IP IPV6. Is there a way to change that in PACE 5268 gateway or do I need to contact ATT to obtain a IPV4 public address?

Does the 4971 support wired, Ethernet backhaul? I understand Ethernet can be used to pair the device to the router. That's a different use case from wired backhaul, which reduces WiFi traffic and latency. Also, is the 4971 the only current WiFi extender available on the AT&T store? It's not c

I have just finished hooking up my router to the BGW320-500 gateway, enabled passthrough, and disabled wifi on the BGW320-500. The last step I would like to take setting up the network is to disable as much remote access/admin as I can.  I believe that doing so improves security as it reduces

Every time I request to have a troubleshooting request, always a problem on your end.

since the option "Parental Controls : is Disabled'" I heard people say buy generic router to block websites, what router do you recommand , and is there a guide how to do the ip pass through ? thanks"

Does the NVG859 gateway lose it's settings after a power outage?   I had a short power outage of only 5 minutes & after a few minutes more, Uverse TV came back but my internet, especially WiFi was spotty at best. Turns out the NVG859 lost the pass through/bridge mode settings. I use a Netgear R7000P

The AT&T Netgear 7550 consistently kicks wifi users off the internet. I see that this has been a problem for years and AT&T is not supporting the device with software updates.  I'd like to set up a router downstream of the device while putting it into bridge mode.  Can someone pro

Hello, everyone. New to AT&T. Got Fiber 1000 Mbps. Solid speed, but when the technician came to install it, I asked him if I could use my own router. He said "yeah, of course." Okay. Except he wired the primary OTN connection to his own AT&T router and simply connected my router to the AT&T router v

AT&T mailed a new modem to me and I have to return the old one. But to where?  I don't find any instructions.

Learn how to set up your own router The Arris BGW210-700 BGW320 is an advanced residential gateway that supports VoIP, IPv6, video delivery, security firewall, and extensive remote management features.    The BGW210-700 Broadband Gateway delivers robust video, primary line telephony, and

Just wanted to share my experience setting up AT&T Fiber (1000) with Google (Nest) Wifi.   I followed all of the instructions related to using Passthrough mode and turned off both Wifi Signals (5 and 2.4G) on the AT&T router and everything works, but the speed detected by the Google Wi

Learn how to set up your printer, router, and other devices Most devices are compatible with AT&T's Internet Modems and normally do not require any additional steps besides connecting the devices.  Please note, AT&T does not support 3rd Party Setups or troubleshooting First thing F

After having DSL dropped and AT&T Fiber installed in my home, the technician didn't replace my AT&T gateway (an outdated Arris NVG589.). Last week I ordered two Air 4921 wi-fi extenders, and was surprised to find out they don't work with my old gateway. How do I get my Arris NVG589 exchan

I just upgraded speed from 300 to 500, should gateway and/or router be upgraded? gateway model# 5268AC FXN WAP model# VEN501-at

This past weekend, my home network internet was down for 2 days because of an ATT outage. This was an extremely rare event, but it was very disruptive to my work.  What is more common, in my case, are power outages which, despite my backup batteries, take down by broadband connection. So, w

My Samsung 4K TV quit working with the YouTube App. No internet error. In network the TV shows no internet. Samsung TV channels works, Netflix app works. When connecting with my phone/ hotspot ATT no problems. Tried pass through, no joy.

Greetings, AT&T was out this afternoon to terminate our Fiber, set up the Sonic BGW320. The prior AT&T associate I spoke with a month ago to arrange the underground Fiber drop to our home assured me there was a way to configure the AT&T Fiber box so that our Firewall / Router would be

Anyone solve the problem of IP Passthrough vs Bridge Mode? I love the connection ATT provides, but after moving to an Orbi Mesh system, I have had some intermittent problems with certain smart devices maintaining a connection to the router.  It seems as if the Orbi likes to be in the 192 ip ra

When logging into a corporate VPN connection, it acts like it wants to finish the process, but in a split second, a message pops up and says "Failed to resolve proxying route for request". Is there a setting in wifimanager i should be using or does the PC need to be updated with something to make it