Learn how to set up your printer, router, and other devices Most devices are compatible with AT&T's Internet Modems and normally do not require any additional steps besides connecting the devices.  Please note, AT&T does not support 3rd Party Setups or troubleshooting First thing F

Every time I request to have a troubleshooting request, always a problem on your end.

I have to connect to a server that does not support IPV6, and my public IP IPV6. Is there a way to change that in PACE 5268 gateway or do I need to contact ATT to obtain a IPV4 public address?

Just wanted to share my experience setting up AT&T Fiber (1000) with Google (Nest) Wifi.   I followed all of the instructions related to using Passthrough mode and turned off both Wifi Signals (5 and 2.4G) on the AT&T router and everything works, but the speed detected by the Google Wi

Does the 4971 support wired, Ethernet backhaul? I understand Ethernet can be used to pair the device to the router. That's a different use case from wired backhaul, which reduces WiFi traffic and latency. Also, is the 4971 the only current WiFi extender available on the AT&T store? It's not c

Hello, everyone. New to AT&T. Got Fiber 1000 Mbps. Solid speed, but when the technician came to install it, I asked him if I could use my own router. He said "yeah, of course." Okay. Except he wired the primary OTN connection to his own AT&T router and simply connected my router to the AT&T router v

I'm trying to get my mom's internet setup using our own router (unifi dream machine). She currently has a BGW210-700 providing wifi for her devices, and connected to that VAP2500, which is apparently providing different wifi for her set top box upstairs.   Is the VAP2500 simply an access point, and

Learn how to set up your own router The Arris BGW210-700 BGW320 is an advanced residential gateway that supports VoIP, IPv6, video delivery, security firewall, and extensive remote management features.    The BGW210-700 Broadband Gateway delivers robust video, primary line telephony, and

When logging into a corporate VPN connection, it acts like it wants to finish the process, but in a split second, a message pops up and says "Failed to resolve proxying route for request". Is there a setting in wifimanager i should be using or does the PC need to be updated with something to make it

I would like to utilize my owner modem/router in lieu of the AT&T rental. Is this an option with their DSL services? I am trying to get away from paying the "rental" fee of $10/month for the rest of time.

This past weekend, my home network internet was down for 2 days because of an ATT outage. This was an extremely rare event, but it was very disruptive to my work.  What is more common, in my case, are power outages which, despite my backup batteries, take down by broadband connection. So, w

Hi, This question is regarding AT&T Router and the USB connections. I read through many forum posts/questions about the router's usb connections. Why or how do we get access to these usb ports? I read that those usb ports are disabled or meant to be for router purposes. If the usb ports are o

I have a technician coming next Saturday to set up new service. Will he/she bring the gateway or should I watch for it in the mail? Thanks!

I recently bought an Asus wifi mesh system. I went through the setup process of making the Asus my main router. I put My BGW210 into IP passthrough mode. I turned off packet filters, wifi and firewall as I'm using my Asus router in router mode. Since doing this my U-verse cable has stopped worki

Since my fiber installation, my Brother printer/fax (MFC-L2717DW) isn't found on the network. The installer didn't leave the box (which apparently should have a special phone line) or any instructions. 1: Do I need the special line cord; 2. If so, how can I get one (and the instruction booklet); 3.

I just signed up for AT&T Fiber yesterday, and they've given me a BGW320-505. If I change my LAN subnet then it doesn't recognize its access code any more. So basically if I make that change then I can't do anything else after that. Is this a bug in my particular router or is it some weird AT

I have AT&T Wi-Fi gateway, model #5268AC. A complete stranger visiting my house signs onto my AT&T wi-fi network for internet access.  I'm on my laptop searching for a door at Home Depot.  10 minutes later, the stranger begins seeing ads on their phone in their browser for that specific door at Home

My AT&T router has been sent to my service address, and not the shipping address which I had mentioned while ordering the device. Currently no one is living at the address where the device is delivered, and the UPS tracking already mentions that the equipment has been delivered at the doorstep.

How do we change the IP address range to include 192.168.1... and 192.168.2. Every time I try to change IP range it will only take one. Anything I am missing here? I have the Nokia BGW320-505 model and everything works fine I just need to create a separate network for my Home servers. Any help is ap

I hope I'm just missing something. Whenever I set up the router to allocate a static IP address to a specific device, the router then REMOVES the descriptive part of the name of the device. For instance,   With DHCP allocation: -->192.168.1.78 / iMac   With a static allocated addr