The apartment I am moving to has AT&T fiber as an option. I want to know if I have the option to use my own router because the 2 in 1 models I have used in the past from AT&T have had problems with down times and other customization.

I'm trying to get my mom's internet setup using our own router (unifi dream machine). She currently has a BGW210-700 providing wifi for her devices, and connected to that VAP2500, which is apparently providing different wifi for her set top box upstairs.   Is the VAP2500 simply an access point, and

When I had my service installed, I let the AT&T tech put the router near a power supply, thinking to move it later. He left me an extra optical cable for that purpose. When I went to move it however, I discovered that the connector on the second cable was different and doesn't fit. Did he give m

My HP LaserJet Pro 200 printer has dropped off my home network and I can't reconnect it. We have been using it without a problem for many months but it can no longer connect to our AT&T Nokia BGW320-505 router. I have made sure the printer drivers and firmware are up-to-date. The printer will co

My house has an existing NID box attached to an exterior wall, near the electric meter. If I am to sign up for ATT Internet with Self-Installation promo, does that mean I will also be responsible to connect the NID to the ONT box? Or is the self-installation only pertains to connecting from ONT onwa

I have a BGW320 in passthrough to a NETGEAR XR1000. Do I need to forward ports on the gateway, or should that be done in the router (multiple XBOX's)?

I changed from the bundled internet/tv package to just Internet 1000 since my family is moving toward so much streaming.  ATT is asking for all equipment to be returned so I need to get a modem/router.  Any advice on which one should I buy?  The Arris BGW210 is out of stock until September so I can'

We just remodeled and mounted our Samsung smart tv on the wall. Is there a wireless transmitter box so that I don't have cords hanging down below my tv?

Hello AT&T Community, I am wondering if the BGW210 router that AT&T installed has a Bandwidth control feature. I want the ability to prioritize internet access for some devices over others.

This is new ATT install to be done by technician.Two story home on pilings. First floor is garage only with foam insulation 12’ ceiling and sheetrock (basically sealed.) 2nd floor foam insulation in exterior walls, 10’ ceilings. Service drop on west side of house, network rack and media rack >

After having DSL dropped and AT&T Fiber installed in my home, the technician didn't replace my AT&T gateway (an outdated Arris NVG589.). Last week I ordered two Air 4921 wi-fi extenders, and was surprised to find out they don't work with my old gateway. How do I get my Arris NVG589 exchan

I tried requesting a new gateway last year, but they said I was unable to get a BGW320. Has that changed yet? We’re now in 2022, and our household could really use Wi-Fi 6 for all of our devices. Please let me know if there’s a specific team at AT&T that I can contact.

I have found that my wired internet runs close to 20Mbps, while the wireless runs 8 to 10 on a good day. Lots of 2.4GHz networks nearby. I have been reading about adding a wireless N router running at 5GHz to fix the problem. Sounds great, but now it's time to pick a router and wireless N adapters.

Every time I request to have a troubleshooting request, always a problem on your end.

since the option "Parental Controls : is Disabled'" I heard people say buy generic router to block websites, what router do you recommand , and is there a guide how to do the ip pass through ? thanks"

Am considering a mesh router in my house due to a brick wall in the middle of the house?Can that be done with ATT Fiber?

I have just finished hooking up my router to the BGW320-500 gateway, enabled passthrough, and disabled wifi on the BGW320-500. The last step I would like to take setting up the network is to disable as much remote access/admin as I can.  I believe that doing so improves security as it reduces

I have to connect to a server that does not support IPV6, and my public IP IPV6. Is there a way to change that in PACE 5268 gateway or do I need to contact ATT to obtain a IPV4 public address?

I am having an issue on my Unite Express 2 MiFi device. It is saying the default password is invalid, but the device will not reset to factory settings when holding down the power button for 15+ seconds.  If I were to provide a list of IMEI's, are you able to get these reset to default setting

I just upgraded speed from 300 to 500, should gateway and/or router be upgraded? gateway model# 5268AC FXN WAP model# VEN501-at