Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.1K)

Relevance

Accepted Solution

Official Solution

Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

Questions

 • AT&T Internet Features

73

0

0

Accepted Solution

Official Solution

U-verse fiber router re. USB

The router includes a USB connector which allows a USB hard drive to be connected and recognized as a NAT drive. When I connect my drive nothing happens. The drive spins on power-up but the router does not indicate a USB connection and the device is not visible in any network search. The router's ut

Questions

 • AT&T Fiber Equipment

2.8K

1

0

0

Accepted Solution

Official Solution

New AT&T Fiber Install/Billing Questions

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

Questions

 • AT&T Fiber Installation

81

2

0

Accepted Solution

Official Solution

How can I avoid paying the montly Internet Equipment charge?

I get charged $7 every month for "internet equipment." Can I buy something on my own that can be used instead of paying this fee every month? What do I need to buy?

Questions

 • AT&T Internet Equipment

60

1

0

Accepted Solution

Official Solution

Nokia 320 rejects access code printed on the label.

I tried to access my router and sign in with the access code printed on the label. The router will not accept the access code. Anyone out there with a solution? It's a new router.

Questions

 • AT&T Fiber Equipment

23

5

0

Accepted Solution

Official Solution

Gateway provided by AT@T

Gateway BGW210, currently from AT@T, I. would like to know if, I, can purchase a gateway instead of using AT@T gateway and being charge a $10.00 a month fee.

Questions

 • AT&T Internet Equipment

35

1

0

Accepted Solution

Official Solution

Arris BGW-210 and choppy Zoom connection

Hi- I have pretty high speed internet, but my Zoom connection seems to be hit or miss and I need it for work. I have a wi-fi extender but it does not seem to help unless I keep it plugged into the Arris. Should I get a router to help with the choppy wifi? It is mostly with Zoom where is is a prob

Questions

 • AT&T Internet Equipment

206

2

0

Accepted Solution

Official Solution

Port Forwarding from Public Static IP: How?

I am trying to forward traffic from my public static IP to a selected, LAN-connected computer but can't figure out how to do it.My Setup:1. 6852ac RG2. 8 static IPs purchased3. 3 LAN-connected PCs with DHCP addressesWhat I tried:1. Added supplement network successfully2. Created Firewall pinhole to

Questions

 • AT&T Internet Equipment

3.1K

2

0

0

Accepted Solution

Official Solution

Is the AT&T U-Verse 5031NV Wifi Gateway both a modem and router

I'm new to U-Verse Internet, so bear with me.  Previously I had both a modem and a separate router.My Question, is the AT&T U-Verse 5031NV Wifi Gateway, both a modem and router, combined?Or do I need a separate router, as well?

Questions

 • AT&T Internet Features

3.5K

2

0

0

Accepted Solution

Official Solution

How can I get fee based internet support?

I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t

Questions

 • AT&T Internet Account

79

7

0

Accepted Solution

Official Solution

Device Access Code for NVG589

I am trying to bridge a Linksys router to my NVG589 router to see if it improves the slow performance of the NVG589, but when prompted for the Device Access Code, I put in the code that is clearly written on the side of the router, and it says "Device Access Code Incorrect".

Questions

 • AT&T Internet Equipment

152

1

0

Accepted Solution

Official Solution

Bridge mode for 2Wire5268AC

Need help putting my unit into bridge mode so I can best use TP link Deco Mesh network. Also have Wireless Access Point unit attached to the 2wire unit that the ATT tech attached when he added another tv to our system.  I have no laptops that can connect directly to the router via network cab

Questions

 • AT&T Internet Equipment

128

1

0

Accepted Solution

Official Solution

Mesh Devices can't access ethernet devices on BGW320

Forgive my simple network drawing. But this is how I have it set up. I can't seem to get the devices that are connected to the google mesh to talk to the nas or the printer that is connected directly to the BGW320. Please help

Questions

 • AT&T Fiber Equipment

165

8

0

Accepted Solution

Official Solution

Airplay streaming not working with BGW320

I recently moved and now have AT&T fiber service with the BGW320 modem/router. Since upgrading I can't stream using the Airplay protocol. My computer and phone are on the 5ghz network, while one of the Airplay devices is on 2.4ghz and the other on 5ghz. The devices are connected and I can us

Questions

 • AT&T Internet Equipment

202

11

0

Accepted Solution

Official Solution

Lease or Purchase modem/router

Can you purchase your own modem or do you have to lease from ATT?

Questions

 • AT&T Fiber Equipment

248

2

0

Accepted Solution

Official Solution

Improving speed with NVG 510

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

Questions

 • AT&T Internet Equipment

308

8

0

Accepted Solution

Official Solution

Want to use own modem with AT&T fiber

Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't

Questions

 • AT&T Fiber Equipment

362

9

0

Accepted Solution

Official Solution

Discount for using your own router?

I know the new Fiber setups come with a single modem/router but hypothetically if I had my own modem/router that was up to par with the needs for the fiber line, would I be able to receive a lesser price? The price for the equipment is included in the price so I would assume at the very least a $10

Questions

 • AT&T Fiber Equipment

155

2

0

Accepted Solution

Official Solution

Optimal Setup with Eero and NAS?

We moved and subscribed with AT&T for fiber service (500MBps). The modem is currently installed in my office. I have an eero pro router, TPLINK gigabyte switch, and Synology D220+ NAS. Right now, I have the modem running into the switch, which then routes to my PC and the eero. The NAS is connec

Questions

 • AT&T Fiber Installation

487

4

0

Accepted Solution

Official Solution

Can I use a different modem AND router to connect with Uverse Internet?

I'm trying to upgrade my router and modem, but wondering if I absolutely need one or the other provided from AT&T in order for it to work.

Questions

 • AT&T Internet Equipment

34.9K

3

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.