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I recieved a new phone 7-22-16. We lowered out usage from 25 to 15 mb. We are already getting noticed that we have used 90% of our alotted time, but in fact should have 20.80 mb left over from last month. Can you please correct?
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Wireless Account
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What are the details for Rollover Data?
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Data & Messaging Features, Internet Tethering
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why is it that when I get billed for another 1 G of data, any unused portion is Not included in the rollover for next month? I was billed for it, I paid for it, why do I not get the unused portion??
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Wireless Billing
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In regards to rollover on Mobile Share, am I correct in thinking that:Bonus data is used first and does NOT rollover. Plan data is used before rollover data.Only plan data rolls over to the next month.So on a 10gb plan if I have 5gb of rollover data from last month and use 11gb, this month it uses
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Data & Messaging Features, Internet Tethering
I exceeded my 3GB monthly data this month & was given an additional 1GB for $15. I have four days left in this billing period. Will whatever is left of the extra 1GB also be eligible for rollover? Or will I lose it as it is not part of my 3GB allotted data plan?
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Data & Messaging Features, Internet Tethering
Yesterday was the end of my billing cycle. I had used 57 of 67 available Gb. Yet this morning I only had 62 Gb available for the April billing cycle. (meaning it only saved me the 3gb I didn't use of the 60gb I paid for in March). Which tells me this "rollover" data isn't acutally rolling over cumul
Questions
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Data & Messaging Features, Internet Tethering