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Pre paid card PIN number not visible on new card

Prepaid card I just bought at Walgreens is damaged the PIN number is not visible how do I get either a way to use or a refund

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15

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How to get Roku to connect through the firewall

I just got a Roku stick, and I can't get it to connect.  It appears that the firewall is stopping it.   I've tried entered the MAC address, and that doesn't help.   Is there a Roku profile I can add to the firewall? The firewall log says this: src=92.252.136.157dst=99.112.238.69ipprot=6sport=35179dp

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745

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Roku - Hulu plus

So everything works on my roku except Hulu Plus - It just keeps "retrieving" It may start playing for a few minutes and than it stops again. Just had a tech out and replaced the modem/router. Still doing it. I have U-verse Max plus. Hulu on my laptop and desk top work fine. I used my verizon hotspot

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3.5K

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AT&T Fiber - Disbale DFS on 5 GHZ radios

I'm trying to install a Roku Stick+. Roku tells me that their device will NOT connect to the 5 GHz radios in the AT&T Fiber Router as long as the 5 GHz range are in the DFS range.  So the questions are 1) Is there a way to manually set the 5 GHz channels on a Nokia BGW320-505 router OR 2)

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694

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

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37

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Prepaid hot spot issues

I added a 50gig plan to my hotspot about 4 days ago. Today when I tried to connect I get a message saying im out of data. Seriously. Maybe 12 hours of web surfing. No downloads no streaming and 50 gig in 4 days?  Not possible. Then I cannot get info on account because no where can I logon and

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26

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INTERNET CHARGED FOR ALMOST 3YRS

I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

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35

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Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

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54

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Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

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33

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Roku claims I have wrong Wifi password, but I do not

So my Roku is claiming it can't connect to my wifi most likely due to typing in the wrong password, 12000 times or so. I restarted the roku, I mean clean slate factory style, and I also restarted my router (Pace) if needed. Everything else is working ok so it's a communication error?

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1.8K

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

675

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Roku - Authorization Error

Please Help.  I have been trying to activate certain channels (History, Bravo, etc.).  I put in the activation code, select AT&T, and get a successful outcome on the channel's end.  However, when I go to watch a program on my Roku I get an error of NoAuthz.  Any suggestions on how to resolve?

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2.9K

3

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Trouble synching ESPN+ app on Roku stick w/ Uverse account

I have a smart TV which is not hooked up to any cable service. Using a Roku stick I often watch the ESPN+ app. I have an ESPN+ subscription and I am also logged in with my ATT Uverse account. However, if I try to watch any content that is aired on ESPN proper, or ESPN2 (in other words, the content t

Questions

455

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Connecting Smart TV to Wifi Hotspot Router

We have a TCL Roku/smart TV and our hotspot router (nighthawk) name shows up as an option in the wifi connection settings, we’ve saved the password, but when selected, it won’t connect. We have tried restarting both TV and router many times and the hotspot name always appears but won’t connect. We h

Questions

295

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Can't Watch certain TV channels On Roku with My AT&T Account

Added HGTV to my Roku channel lineup. I was able to activate the channel, but when I click on the show I want to watch or live TV, I get a message saying that my AT&T content settings won't allow me to watch. Specifically, the error message says “the content is available to viewers who received HGTV

Questions

278

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Xfinity Streaming App Does Not Work On Streaming Devices Connected to Non-Comcast Network (e.g., AT&T Fiber)

I was thrilled when I learned that AT&T Fiber was recently made available in my area - I have been waiting for this to arrive. I currently have both Xfinity Cable and Internet services from Comcast. I have cable boxes for 2 TVs, but I am using Roku devices connected via WiFi on 5 other TVs

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883

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Do I Need A Higher Internet for Roku Streaming Stick?

Hi All,After being gone from AT&T a year, we switched back yesterday. Before we had Directv but because of issues in the past decided to try Uverse. Little did we realize how limited it is with ON Demand, etc. We are switching to Directv tomorrow so a technician is coming out to set us up. The issue

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913

3

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BYER BEWARE: AT&T $20 Promotional Scam

When I upgraded my DSL75 internet to Fiber 300, I was offered the promotional $20 discount for twelve months. My internet was accidentally cancelled by AT&T. I immediately called AT&T on the same day to reinstate my internet services. After the internet has been reinstated, I noticed that I

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26

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Personal Hotspot

Everytime I turn on my personal hotspot to connect it to my Roku, it never works. It doesn't turn green in the left corner. I have to restart my phone and tv about 10 times for it to finally turn on and connect. I have reset my settings too. Nothing is working. I am getting tired of having to restar

Questions

61

6

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SIM card hack Att employees give out your info

I had a SIM card hack , Att employee changed my pin for a hacker going into Att store  The hacker then got acc to my emails , every pic I took , remember every email !! the hacker then stole 38,000 from me  att Fraud department doesn’t answer phone. Att sends me a email saying yes I

Questions

92

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