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AT&T Fiber - Disbale DFS on 5 GHZ radios

I'm trying to install a Roku Stick+. Roku tells me that their device will NOT connect to the 5 GHz radios in the AT&T Fiber Router as long as the 5 GHz range are in the DFS range.  So the questions are 1) Is there a way to manually set the 5 GHz channels on a Nokia BGW320-505 router OR 2)

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591

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How to get Roku to connect through the firewall

I just got a Roku stick, and I can't get it to connect.  It appears that the firewall is stopping it.   I've tried entered the MAC address, and that doesn't help.   Is there a Roku profile I can add to the firewall? The firewall log says this: src=92.252.136.157dst=99.112.238.69ipprot=6sport=35179dp

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734

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Connecting with WatchDisney/DisneyJr/XD/ESPN (ABC)

Attempted to set up my mom's Roku for watchdisney, but there seems to be a problem with the authorization link that Disney has on their website.  All attempts claim that activation is achieved without ever going to an ATT login page, thus user authorization error whenever a video is attempted to be

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3.3K

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

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37

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Hulu Issues with AT&T Fiber

Having problems with Hulu via Roku since upgrading to AT&T fiber. Am connected wirelessly to the AT&T gateway but have ongoing connectivity disruptions with my Hulu+ (cable alternative) streaming app.  All other streaming services (Netflix, HBOMax, etc) have no issues

Questions

220

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HGTV Go app

I contacted AT&T today to figure out why the HGTV Go app has locked episodes and is telling me "This content is available to viewers who receive HGTV as part of their pay TV subscription." ...when we do subscribe to HGTV, and therefore should have access to everything. We have AT&T U-verse,

Questions

717

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Is there a U-verse app for Roku & Apple TV

Is there any timeline for the app to be available on Roku, Apple TV and anything other than Amazon Firestick?  I was told by my rep that the app was available and that I would be able to stream all my local channels. Neither of which is true. So disappointed, probably going to eat the fees to break

Questions

47.9K

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

864

1

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Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

54

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Do I Need A Higher Internet for Roku Streaming Stick?

Hi All,After being gone from AT&T a year, we switched back yesterday. Before we had Directv but because of issues in the past decided to try Uverse. Little did we realize how limited it is with ON Demand, etc. We are switching to Directv tomorrow so a technician is coming out to set us up. The issue

Questions

886

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Roku - Authorization Error

Please Help.  I have been trying to activate certain channels (History, Bravo, etc.).  I put in the activation code, select AT&T, and get a successful outcome on the channel's end.  However, when I go to watch a program on my Roku I get an error of NoAuthz.  Any suggestions on how to resolve?

Questions

2.9K

3

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INTERNET CHARGED FOR ALMOST 3YRS

I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

35

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Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Questions

28

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Prepaid hot spot issues

I added a 50gig plan to my hotspot about 4 days ago. Today when I tried to connect I get a message saying im out of data. Seriously. Maybe 12 hours of web surfing. No downloads no streaming and 50 gig in 4 days?  Not possible. Then I cannot get info on account because no where can I logon and

Questions

22

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Can't Watch certain TV channels On Roku with My AT&T Account

Added HGTV to my Roku channel lineup. I was able to activate the channel, but when I click on the show I want to watch or live TV, I get a message saying that my AT&T content settings won't allow me to watch. Specifically, the error message says “the content is available to viewers who received HGTV

Questions

224

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Connecting Smart TV to Wifi Hotspot Router

We have a TCL Roku/smart TV and our hotspot router (nighthawk) name shows up as an option in the wifi connection settings, we’ve saved the password, but when selected, it won’t connect. We have tried restarting both TV and router many times and the hotspot name always appears but won’t connect. We h

Questions

19

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Trouble synching ESPN+ app on Roku stick w/ Uverse account

I have a smart TV which is not hooked up to any cable service. Using a Roku stick I often watch the ESPN+ app. I have an ESPN+ subscription and I am also logged in with my ATT Uverse account. However, if I try to watch any content that is aired on ESPN proper, or ESPN2 (in other words, the content t

Questions

398

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

532

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Roku claims I have wrong Wifi password, but I do not

So my Roku is claiming it can't connect to my wifi most likely due to typing in the wrong password, 12000 times or so. I restarted the roku, I mean clean slate factory style, and I also restarted my router (Pace) if needed. Everything else is working ok so it's a communication error?

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1.7K

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Roku3 and Showtime Anywhere loses signal?

We have been trying to watch Homeland on our Roku3 via the Showtime Anytime app. The show is found and started, then we get the lost signal message, try again. Trying again, we again connect and may even see a minute of video, or not, and lose connection again. Yet with our Apple TV box, we have no

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