Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Have roku in hdmi 3, stb in hdmi 1, and stb says connected to the internet. Will I need a separate connection to the internet for the roku?

I'm an trying to connect Direct tv with roku. I used the wrong ID at first and when I realized what I had done and tried to use the right ID I got locked out and was given this care code 201.  I'm not sure what to to next.

I've got access to HBO Max through ATT and Direct TV on my desktop computer. However, I'm not able, after downloading the HBO Max App on my Roku, to access the goodies HBO offers. I just get the Max screen and can go no further. How do I activate HBO Max with my Roku device?

I just received a new AT&T router Model 5268ACFXN and it connects to my phone and laptop, but not to my ROKU Model 3920X. I have tried rebooting my ROKU and router with no success. I even forgot my Connection on the ROKU and reconnected, reset, to no avail. Could it be because there are # in

Over wifi limit past two months & doing nothing different. It appears tv’s are draining the data all of a sudden but I don’t understand why.

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

I have to say at this point I'm very very disappointed that my service has not been installed been installed after speaking with 6 different people at 6 different times. I relocated and wanted to transfer my account to the new address. The new address did not offer fiber. I was told I had to get int

My Roku 4 is direct wired to an ethernet port on the BGW320-505. The Roku reports a download speed of 91 Mbps with very minimal bandwidth usage from other devices. Would love some tips to get this speed up to a point where I can stream live TV at full available definition.

Can you help me

Learn how to set up your device to AT&T Internet Setting up your equipment can be easy, or it can be hard. Depending on your level of expertise, will determine your course of action. Setting up Internet of Things like streaming devices, gaming systems, IP cameras, and Wi-Fi bulbs are pretty s

My network will not detect my Roku streaming stick (model 3500) so that I can connect it to my Wi-Fi. I've read that often times trouble connecting devices via Wi-Fi is due is internal DNS settings & that these settings need to be changed to a public DNS. However, it appears Uverse DNS settings can

When I input my AT&T username and password on the HBOGO signin page, it is not letting me log on, even though I have talked to AT&T twice and they confirmed that my account should have access. The error message I get is "Oops something went wrong". :-(

AT&T appears not to provide neither a U-Verse channel for Roku or a Samsung channel for watching tv on those devices without using a box or when remoted.  Come on AT&T Time Warner/Spectrum/Charter have been doing this for 5 or 6 years on both of those devices.  It is pretty ridiculous that U-verse i

Just got Gigapower service installed.  Download speed on my desktop mesured with Speedtest.net was a mind bending 430 mpbs.  Awesome.  I was however very dissapointed when we sat down to watch Netflix on our Roku 2XS, and we sat waiting for just the tiles to load.  Multiple reloads when attempting t

I have been getting constant buffering problems lately, especially in the evening. I have a motorola gateway and use roku devices (hub and stick) on two tvs. Buffering happens across apps (Netfix, hbo, boomerang!, etc.) and makes watching extremely frustrating. I have reset, restarted all devices. 

My AT&T fiber router covers the main space of my house and I got an Airties 4971 extender to push the signal through the front wall of the house so that we could have good service on our front porch. The problem is that devices (especially the Roku on the TV) that are right next to the fiber rou

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

I just got a Roku stick, and I can't get it to connect.  It appears that the firewall is stopping it.   I've tried entered the MAC address, and that doesn't help.   Is there a Roku profile I can add to the firewall? The firewall log says this: src=92.252.136.157dst=99.112.238.69ipprot=6sport=35179dp