I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

I'm currently a TWC customer with Roku's on my TVs.I watch all the regular streaming providers, as well as watching regular channels with the TWC app on Roku.  I can get all my live TV channels and channel surf.I have not seen an ATT app, and I am aware I can connect separately and directly to provi

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

While watching programs previously recorded on my Uverse DVR, the picture & sound freezes for 2 seconds, then resumes. It does this about 1-3 times per minute.  This only happens on one TV and only while something is being recorded on the DVR.  I restarted everything, plugged the Uver

Please help or at least respond as to why. I have uVerse for internet access. When using Roku on my TV which links via WiFi I can’t access Fox News Channel live streaming. Fox News responds: “Your service provider currently doesn’t grant access to this content. Please contact them for more details”.

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Can you help me

Have roku in hdmi 3, stb in hdmi 1, and stb says connected to the internet. Will I need a separate connection to the internet for the roku?

How do I set up my roku to accept HBO Max?

I am getting extremely frustrated with Uverse. I have a Roku device which works fine. I used to watch HBOgo on that device until last spring. It suddenly stopped connecting me. Every time I go through the tedious activation process, I am told that I "apparently" don't have a subscription to HBO. I h

Over wifi limit past two months & doing nothing different. It appears tv’s are draining the data all of a sudden but I don’t understand why.

I just received a new AT&T router Model 5268ACFXN and it connects to my phone and laptop, but not to my ROKU Model 3920X. I have tried rebooting my ROKU and router with no success. I even forgot my Connection on the ROKU and reconnected, reset, to no avail. Could it be because there are # in

I'm an trying to connect Direct tv with roku. I used the wrong ID at first and when I realized what I had done and tried to use the right ID I got locked out and was given this care code 201.  I'm not sure what to to next.

I've got access to HBO Max through ATT and Direct TV on my desktop computer. However, I'm not able, after downloading the HBO Max App on my Roku, to access the goodies HBO offers. I just get the Max screen and can go no further. How do I activate HBO Max with my Roku device?

I've been using Roku for about 3 weeks now.  It seems that the majority of channels that I want to watch I am not authorized to watch even though I get an authorization code and go to the requested website and select ATT/Uverse.  At the website level I get a confirmation that the activation when thr

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

My Roku 4 is direct wired to an ethernet port on the BGW320-505. The Roku reports a download speed of 91 Mbps with very minimal bandwidth usage from other devices. Would love some tips to get this speed up to a point where I can stream live TV at full available definition.

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I have to say at this point I'm very very disappointed that my service has not been installed been installed after speaking with 6 different people at 6 different times. I relocated and wanted to transfer my account to the new address. The new address did not offer fiber. I was told I had to get int

Learn how to set up your device to AT&T Internet Setting up your equipment can be easy, or it can be hard. Depending on your level of expertise, will determine your course of action. Setting up Internet of Things like streaming devices, gaming systems, IP cameras, and Wi-Fi bulbs are pretty s