
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I recently signed up for ATT Uverse service, and chose self installation. I was aware that they would send me the NVG510 for which I would have to pay $100 for. I figured I would find one cheap at a garage sale and send the orginal back to ATT. Low and behold, I found a used NVG510, but the netwo
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
Closed
My mother recently gave me her old phone and I factory reset it completely without thinking and now it's saying since it was reset that now it needs her email that was previously synced to the device and she can't remember the email nor password used, what can I do to get into this phone and be able
Questions
•
Android
I have a 3G Microcell and it works only after being power-cycled. So every day I must go to the Microcell, unplug for 10 seconds and wait a few minutes for it to start working. I bought it used and have activated it properly, added the phone numbers, etc. Is this normal to have to do or was I sold a
Questions
•
AT&T Cell Booster
We have had fiber installed for about a month. Since then, we have had 4 separate technician visits to our home to attempt to resolve issues we're having with fiber cutting out, and taking minutes to reset with the reset button. This happens MULTIPLE times a day, and no technician really has any ide
Questions
•
AT&T Fiber Equipment
Uverse Gateway resets multiple times per day. This causes my VPN to reset, disrupting work.I replaced the Belkin battery in the UPS device since it indicated red, but now green, gateway seems to reset 4-6 times per day at random.I tried the Fix tool behind att.com and it fails in both IE and Firefo
Questions
•
AT&T Internet Equipment