Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment

I have had the worst experience with AT&T. From day 1, the salesperson from corporate who signed me up, told me lies,for each important question I asked, before signing the contract. Problems were immediately found,and no resolution was found for us. NOW, they are trying to give our DEPOSITS back, b

Since 2008 I had a prepaid plan for the phone (Edited as per community guidelines). Later I joined an automatic prepaid plan, a lot of money accumulated in the account. Since I am a resident of another country, every time I came to the USA I used this phone to my satisfaction. Unfortunately, due to

Did you trade in your iPhone 6s to get an iPhone 7 but still had time on your AppleCare left?   Did you know you can get a refund for your unused portion of the AppleCare?

I want out! The arrogance of these people to think we want to go to twitter for customer service!! appleTV doesnt mail for a few weeks & thats a maybe?? forget it, I'll stick with cable. I want a FULL REFUND now!!!!

I have been using the GoPhone for over a year, and it has been nothing but a pain in the bneck since. Last month alone, you magically removed over 100 of my minutes, and now this time you seem to have taken out $.70 for a 911 call I never made!!! Why would there be a fee for that anyways, when I alr

If I order a device online and pay the initial month's prepaid service, will I get that service charge refunded if I return the sim card without activating it?

In September of 2017, I moved and discontinued my landline, deciding to maintain only my cellphone. In July of 2018, I discovered that since that September, I had been charged over $60 per month for a phone line I no longer had. After finding (after several hours of discussions with various departme

[Subject edited for better exposure]   I bought $5 International Long Distance Package 2 days ago. However, it only works for landlines. I didn't know it when I bought this package.  It's useless to me. How can I get $5 International Long Distance Package refund?

For those that dont want to read -  General Question that needs to be answered: What's the *OFFICIAL* Refund Policy for a Non-Returned Receiver Fee? And can you provide the source to be cited?  Hi, so my issue is that I am returning a receiver to At&t after their 21 day policy, which means they'll c

Currently I have $60/month prepaid plan. I had recharged 1 week back. If now I want to join a family plan  can I do it before my current plan is over. And if it is possible, whether I will get refund as out of 30days 23 days will be left.

I received a refund for overpayment via the North Lane card, which I believe is just a HUGE SCAM. It WILL NOT let me activate the card online, it WILL NOT let me register the card online and there is NO phone number out there to be able to TALK WITH SOMEONE about this! This is a huge SCAM and they a

Here is the transcript I had with Trade-in Support earlier today. Essence completely disregarded my request for additional information and terminated our chat. Leaving me no recourse for questions or even a customer service survey. I'm sadly not surprised though. Tim Smith 06:31 pm I Traded my

Hi, I'm at present an ATT prepaid GoPhone customer, using the basic phone service. I have around $60 worth of talktime left in my account. I am thinking of upgrading my phone, and I was wondering if it would be possible to get a full or partial refund. Does the answer remain the same if I want to tr

Has anyone else had their $150 rewards stolen and used the very next day after it was issued?  Mine was issued on 10/26/21 and the very next day it was spent/stolen/used at Eden's Market in New Mexico and I am being told there is no way for them to replace the stolen card/money and that they can't e

My checkbook is not missing. My debit card was not used. The only explanation that I can think of is that someone that I wrote a check to inadvertently left the check information exposed. Someone used the account #, Routing# and my name and address to pay ATT for something for almost $300.  My

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Will I still be charge after i return my late non-returned equipment to the UPS store?

I transferred providers from T-Mobile to AT&T via a trade in deal. I sent my iPhone 11 Pro back in place of my newly received iPhone 12 Pro in the box it was shipped in, with the provided return label. Yet I have yet to recieve any confirmation of it being aquired or to see any activity on my ba

after submitting a payment my confirmation said submitted 2 payments.  How do I stop one of the payments?