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Will I get the prepaid service charge refunded if I never activate the prepaid sim card?

If I order a device online and pay the initial month's prepaid service, will I get that service charge refunded if I return the sim card without activating it?

Questions

227

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$.70 911 charge?

I have been using the GoPhone for over a year, and it has been nothing but a pain in the bneck since. Last month alone, you magically removed over 100 of my minutes, and now this time you seem to have taken out $.70 for a 911 call I never made!!! Why would there be a fee for that anyways, when I alr

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2.3K

5

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Changing plan after payment

Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment

Questions

196

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HOW TO CANCEL THIS GARBAGE SERVICE?? Who wants to go to twitter for their customer service??

I want out! The arrogance of these people to think we want to go to twitter for customer service!! appleTV doesnt mail for a few weeks & thats a maybe?? forget it, I'll stick with cable. I want a FULL REFUND now!!!!

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316

6

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Deposit refund issue

I have had the worst experience with AT&T. From day 1, the salesperson from corporate who signed me up, told me lies,for each important question I asked, before signing the contract. Problems were immediately found,and no resolution was found for us. NOW, they are trying to give our DEPOSITS back, b

Questions

3.4K

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New Family Plan

HiI want to buy a family plan with AT&T. Can someone answer the following questions with specific numbers. 1. We are 10 friends using AT&T monthly package. If we get into a plan, what's the best deal in $/month. 2. What are the incentives like data? Hotspot ? HBO? Netflix ? Disney+ ? 3.

Questions

98

2

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I enroll AutoPay and At&t cut my program without any notification

Since 2008 I had a prepaid plan for the phone (Edited as per community guidelines). Later I joined an automatic prepaid plan, a lot of money accumulated in the account. Since I am a resident of another country, every time I came to the USA I used this phone to my satisfaction. Unfortunately, due to

Questions

137

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2 charges were taken from my account and I don’t even have an ATT account

Charged $394.00 on 03/31/23 and 01/05/23 for $135.11

Questions

758

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AppleCare refund? Did you know if your iPhone 6s still had time on AppleCare you can get a refund?

Did you trade in your iPhone 6s to get an iPhone 7 but still had time on your AppleCare left?   Did you know you can get a refund for your unused portion of the AppleCare?

Questions

1.4K

9

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How to get a refund for overpayment of closed account?

My son had an AT&T account. Once he was able to he paid it off and closed his account. The people at the store overcharged him and now he is owed quite a lot of money. He has called in quite a few times, even talking to a supervisor approving him getting his money but no money has been produced.

Questions

468

13

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havent received porting benifits

i have ported from mint mobile but havent received any porting benifits from att I heard att offers some amount for porting, hence ported but havent got any. I have joined in nov and activated my deivce and service in the end of nov. When can I exp

Questions

53

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Refund Promised and Never Paid

In September of 2017, I moved and discontinued my landline, deciding to maintain only my cellphone. In July of 2018, I discovered that since that September, I had been charged over $60 per month for a phone line I no longer had. After finding (after several hours of discussions with various departme

Questions

285

4

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Remove GoPhone International Long Distance Package

[Subject edited for better exposure]   I bought $5 International Long Distance Package 2 days ago. However, it only works for landlines. I didn't know it when I bought this package.  It's useless to me. How can I get $5 International Long Distance Package refund?

Questions

2.2K

8

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Plan change and refund

Currently I have $60/month prepaid plan. I had recharged 1 week back. If now I want to join a family plan  can I do it before my current plan is over. And if it is possible, whether I will get refund as out of 30days 23 days will be left.

Questions

2.1K

7

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At&t won't give me refund and won't cite policy stating why.

For those that dont want to read -  General Question that needs to be answered: What's the *OFFICIAL* Refund Policy for a Non-Returned Receiver Fee? And can you provide the source to be cited?  Hi, so my issue is that I am returning a receiver to At&t after their 21 day policy, which means they'll c

Questions

4.3K

8

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Closed

NORTH LANE REFUND CARD

I received a refund for overpayment via the North Lane card, which I believe is just a HUGE SCAM. It WILL NOT let me activate the card online, it WILL NOT let me register the card online and there is NO phone number out there to be able to TALK WITH SOMEONE about this! This is a huge SCAM and they a

Questions

28.3K

43

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Can I get a refund on unspent calling credit?

Hi, I'm at present an ATT prepaid GoPhone customer, using the basic phone service. I have around $60 worth of talktime left in my account. I am thinking of upgrading my phone, and I was wondering if it would be possible to get a full or partial refund. Does the answer remain the same if I want to tr

Questions

1.3K

5

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Closed

Terrible Customer Service - Trade In

Here is the transcript I had with Trade-in Support earlier today. Essence completely disregarded my request for additional information and terminated our chat. Leaving me no recourse for questions or even a customer service survey. I'm sadly not surprised though. Tim Smith 06:31 pm I Traded my

Questions

1.5K

8

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returning late equipment

Will I still be charge after i return my late non-returned equipment to the UPS store?

Questions

1.1K

1

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Stolen rewards card

Has anyone else had their $150 rewards stolen and used the very next day after it was issued?  Mine was issued on 10/26/21 and the very next day it was spent/stolen/used at Eden's Market in New Mexico and I am being told there is no way for them to replace the stolen card/money and that they can't e

Questions

1.4K

40

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