I recently decided to change my ATT prepaid service from one plan to another. I've had ATT service for about a year but there have been some issues. What happened was I had just paid my bill for the month of March when I decided to change plans. The transfer system said that I would lose data but it

Yesterday I opened a brand new prepaid account for 2 lines. (1) is a  2 free phones with 2 new new prepaid account  ;(2) another 2 times $25 credit  ($50 total)  for a 2 new prepaid accounts me and my wife opened We  also closed a POSTPAID account we had our numbers from. Our numbers were re-assigne

So Tuesday I called AT&T 800# to ask a question about a SIM card issue. Guy answers my question then asks if I want to hear about a promotion for "gold standard" customers. I can get an iPad Pro for $50. Ok what's the catch? No catch he says. I'm skeptical but I listen. I pay $10/month to access the

I saw an ad for "Add a line get a $200 credit" and it jogged my memory. Just under a year ago I added a line (and a new device/phone). I did this by going to my local AT&T store. The salesperson was very good and took me through all the various options until we settled on one that fit my needs. At t

AT&T does not follow through with their promotions. I signed up for one in December 2016 and never received the gift card the promotion claimed I'd get. I posted on here and got a response but no follow up with what the person found out. I've gone back and fourth on Twitter with AT&T Cares and no on

I received my promotional card from AT&T, registered it online, and can't find the credit anywhere in my account.  Anyone know how this is supposed to work? cj

As a new customer, I signed up for U-Family and Internet 100 online, which made me eligible for three $100 AT&T Visa Reward Cards. However, after successfully ordering and scheduling the date with a technician, I would receive an email message from AT&T that "the address you gave us already has our

I am so upset! I want my promotion what I was promised. For my internet and phone bundled. digital plan. 600gb then it changed to 1TB but we don't need 1TB.. 600gb is fine. ATT drilled in my home. My brick outside my home. Please get my billing fixed. I have seizures and can't go through this for 2

Hi everyone, Here is what happened to me, and I am not happy about it. On 1/9/2016, I reached Retention Department on the phone.  As a result, I was promised the U-verse promotion: $15 off Internet, plus $10 off phone.  So, the actual monthly cost would be Internet = $32; Phone = $15.  This would be