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Why is my profile 3HD 1SD and how do I upgrade it?

I am only able to record/watch 3HD shows, and my 4th has to be in SD. How do I change my account profile so I can record 4HD shows at once? I have u450 with HD and i believe Max plus internet. I don't see what I shouldn't have the highest HD recording capabilities when I have the highest cable offer

Questions

 • Watching U-verse TV

2.1K

8

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Accepted Solution

Official Solution

how to do I add the "message me" option to my profile?

How do I add the box "message me" to my profile so someone can private message me?

Questions

 • Community lounge

8.8K

5

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How do I flip my photo around?!

How do I rotate my profile picture so that it's not sideways?!

Questions

 • Account Features

113

1

0

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"Is your myAT&T profile up-to-date?" I get asked this EVERY TIME I log in!

Every time I log in I get asked "Is your myAT&T profile up-to-date?" and I have to re-enter my email address. Then it takes me to "Privacy Disclosure" screen where I have to "Accept" for the 100th time!!   AT&T's online systems are absolute junk and LOADED with bugs! I also have continued issues try

Questions

 • Online Account Access

325

1

0

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Bandwidth Profile changed on Uverse gateway

I've had the 45Mbps Power Plan for the past 2 years. Sometime yesterday the bandwidth profile provisioned on my Uverse gateway changed from 55Mbps down / 6Mbps up to being: 19Mbps down / 2Mbps up. The account online still shows I have the Power Internet plan 45Mbps down. However, there is a notice s

Questions

 • AT&T Internet Plans

1K

5

0

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Delete Community Profile

I no longer have interest being on here, how can I have my profile deleted/purged?

Questions

 • AT&T Internet Account

369

1

0

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How to edit profile for AT&T forums?

And don't tell me how to get there.  I know.  It's just when I go there and click that it doesn't do what I want it to.  Now someone write and ask if I've tried another browser, or cleared my cache, updated my plug-ins, that's not it.  Try the correct answer for a change and I will appreciate it.  B

Questions

 • AT&T Phone Features

446

2

0

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Line one keeps going down.

We had perfect service up until 2 days ago. A line tech switched our pair about a month ago and all was good we just started having problems two days ago. We cant watch TV and our broadband keeps going down. I am thinking of having our profile lowered to see if that helps. I am wondering what profi

Questions

 • AT&T Internet Installation

237

0

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Incorrect profile for new 75mbps internet plan

I had someone out today to do some work on my line and those repairs have been completed. The last person here suggested I go ahead and upgrade to the 75mbps plan and that the line could handle it. I've done this and I received my confirmation email. I've confirmed the changes are reflected on my ac

Questions

 • AT&T Internet Account

7.3K

8

0

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What service do I have?

Where on this web site can I find the most important information all: what service I have, the name, the package, what speed I am supposed to be getting, what I am paying per month? I have looked all over My Account, My Profile, My ATT, My Preferences, My Community — just how many IDs and passwords

Questions

 • AT&T Fiber Account

721

6

0

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75/20 internet provision profile

I recently upgraded to the new 75/20 internet tier. We also have Uverse TV. That said, my provisioning profile is 82/22 but it seems that with TV it should be 90/22. I've tried the chat bots with no help. See my stats below. What's the process to update it to the higher profile? DSL StatusUpUp422344

Questions

 • AT&T Internet Installation

102

0

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