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Stingray Karaoke remove from bill

There is no easy way to cancel Stingray Karaoke on my account.  Please advise on how to do so.

Questions

 • U-verse TV Account

111

3

0

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Not registered on network

I have not submitted driving licence at the time of buying prepaid want to submit now. But renewed 30$ plan recently. I am getting not registered error. Please let me know what to be done 

Questions

 • AT&T Internet Account

983

1

0

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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

Questions

 • Phones, Tablets & Devices

84

4

0

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BGW320-500 issue with own router and security DVR

My parents switched from Xfinity to ATT today. They have their own router (TP-Link M4R AC1200). It was configured to be 192.168.1.1 and provide DHCP addresses on that network. After the tech connected the ATT gateway to the router it somehow automatically changed it's LAN IP to 192.168.0.1 which

Questions

 • AT&T Fiber Equipment

666

10

0

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30$ Upgrade Fee

Hello, I recently upgraded to an iPhone 12, and on my AT&T bill, it charged me a 30$ upgrade fee. A worker who was helping me buy the phone told me that if I saw a 30$ upgrade fee on my bill, I could talk to AT&T to get it refunded and canceled.

Questions

 • Wireless Billing

3.7K

19

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Green Screen iPhone 12

My daughter’s iPhone 12 suddenly stopped working. The screen turned greenish - she could still see a little bit of the Home Screen through the light green tint…then it went back to normal for a little bit and then back to green…then eventually it went to a black screen and would not power off. The p

Questions

 • Apple

162

10

0

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No Internet Connection but Gateway is Green

I’m having issues connecting my at&t fiber internet. I recieved a Gateway and connect the red ont cord into the existing fiber service box in the ethernet port and then powered it on. Everything is green including broadband and it appears on my devices but then after connecting says “no internet

Questions

 • AT&T Fiber Installation

334

9

0

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Locked out of ATT4044O

I have forgotten the PIN to my ATT4044O, and I can't seem to find a method of factory resetting it. Could someone walk me through the steps?

Questions

 • Android

864

1

0

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Please assist with an english speaking customer executive

I am a disabled veteran with a hearing loss. Is there any way I can talk to someone who speaks clear English that I can understand? Thanks

Questions

 • Wireless Account

190

2

0

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Can't make or receive calls but data works

Hello, I have a Samsung s9. I have a prepaid connection.  I cannot make or receive phone calls. Data works and text works but we can't make a single phone call. Could anyone please help?

Questions

 • Network Coverage

498

4

0

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Closed

Signature Program/Student Discount

Hi! I know a few students at my school have received the student discount using their student email in the Signature Program. However, my student email has not been working. When I slightly altered the email address to test it, it worked, but obviously sent the next steps to an address that doesn't

Questions

 • Wireless Account

2.5K

10

0

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MMS not working

I am unable to send and receive MMS messages. I ha e checked my network settings, messaging settings etc. I have powered phone off and on, updated apps ect. Nothing is fixing this. I have a S20 Note Ultra. Please help!

Questions

 • Samsung

1.8K

2

0

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BGW210-700 5GHz not working

When I log into my gateway I can devices connected to the 2.4GHz but nothing is connected to the 5GHz. I have brought multiple devices (iphones, ipads, laptops) within range and direct line of sight with the gateway but nothing registers as being on the faster frequency. The Wifi radio status shows

Questions

 • AT&T Internet Equipment

563

8

0

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U-Verse Movies on Demand freeze and glitch. Even the previews. It is like watching a bad antenna reception.

See the subject line. I had fiber optics put in so the speed is very fast so ideas? I did not have this problem when the movies I could rent were not HD and now they are all HD so is that it? Or a bad connector someplace? The U-Verse TV comes in fine so ?? I went through the usual reboot stuff, o

Questions

 • Watching U-verse TV

528

7

0

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Reward Center Not Working/Broken Link? HELP!

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to

Questions

 • AT&T Internet Account

2.6K

12

0

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Has Google Assistant been removed entirely from Alcatel Smartflip phones??

I recently saw notification on my Smartflip phone that software had been updated. Didn't make note of the date, but I now can find no evidence that Google Assistant is loaded on the phone.  Here are latest Details from Settings: Model:  4052R SVN: 05 (software version number?) Software

Questions

 • Device Features

3.8K

93

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Is the new android 12 beta avaliable for s21 on at&t

Is the new android 12 beta avaliable for s21 on at&t because I've checked for the past few days on Samsung members and it isn't there.

Questions

 • Samsung

1.4K

3

0

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New AT&T BGW210-700 router/gateway - with Gigabit ethernet to house, but only 95 Mbs out of ethernet ports?

I have 1 Gigabit AT&T fiber to my house. Confirmed it is uploading and downloading to theBGW210-700 gateway at that speed. But speedtest connecting my laptop via ethernet cable to back to router ethernet jack is only 95 Mbs. I'm using a CAT6 brand new cable to connect to the laptop. My other des

Questions

 • AT&T Fiber Equipment

2.2K

14

0

Accepted Solution

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Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

Questions

 • Apple

492

4

0

Accepted Solution

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No more calling in or out

After the big system "upgrade" I lost all ability to call out, or receive calls. Dailing a number immediately tells me the call has ended. Incoming calls go immediately to voice mail, which I can see on the phone via "visual voicem mail". My phone, a Motorola G 5G, is listed as working with the

Questions

 • Phones, Tablets & Devices

439

27

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