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Tracking Number doesn’t work

I preordered the 13 Pro Max and when I look at the order status it says it was shipped yesterday. I click on the tracking number for UPS and it takes me to their site. But when I search the tracking number there, it doesn’t work. It keeps telling me to enter a tracking number. I searched another pac

Questions

 • Apple

647

4

0

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ATT (Yahoo) Email Accounts Don't Work with Outlook 365

All my AT&T email accounts stopped working with Outlook 365 in July-2020. My current work around has been using my iPhone/IPAD or logging into https://currently.att.yahoo.com/ website to access my email accounts.  Please advise how to resolve so that I can access my AT&T email accounts

Questions

 • AT&T Internet Security

1K

2

0

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Why is sim card saying not connected to network

I put my sim card into a Verizon phone that was not unlocked, and now that I have returned the sim card to my phone, it says it is not connected to a network. I can't text or call and have to use WiFi. Would appreciate any input or advice to aid me with my stupidity. I have a prepaid sim. If that ma

Questions

 • More AT&T PREPAID Discussions

41

1

0

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Emergency Broadband Benefit

I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi

Questions

 • More AT&T PREPAID Discussions

364

3

0

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unable to buy selected prepaid plan

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

Questions

 • Plans & Features

153

8

0

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Nokia 320 rejects access code printed on the label.

I tried to access my router and sign in with the access code printed on the label. The router will not accept the access code. Anyone out there with a solution? It's a new router.

Questions

 • AT&T Fiber Equipment

31

5

0

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How can I get fee based internet support?

I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t

Questions

 • AT&T Internet Account

87

7

0

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International roaming not working

I took Airtel International roaming fora month but the package  Rs3997/-said I can make calls to India for 100 minutes sadly doesn’t work making business difficult suffering losses. I have been taken for a ride by Airtel. I went AT&T office in PaloAlto and checked and try after due v

Questions

 • Account Features

217

1

0

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Door to door sales person harrassment

HelloThere is an AT&T representative canvasing my neighborhood. I CLEARLY MARKED my front door NO SOLICITATION.  The representative does not press my ring doorbell - instead she opens my storm door and BEATS ON MY FRONT DOOR making my dogs bark and howl. I work from home several da

Questions

 • AT&T Fiber Installation

229

4

0

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25 cents minute plan

My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance

Questions

 • Plans & Features

127

4

0

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Unlock Blackberry Key2

I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa

Questions

 • More AT&T PREPAID Discussions

83

10

0

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No more calling in or out

After the big system "upgrade" I lost all ability to call out, or receive calls. Dailing a number immediately tells me the call has ended. Incoming calls go immediately to voice mail, which I can see on the phone via "visual voicem mail". My phone, a Motorola G 5G, is listed as working with the

Questions

 • Phones, Tablets & Devices

437

27

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BGW210-700 5GHz not working

When I log into my gateway I can devices connected to the 2.4GHz but nothing is connected to the 5GHz. I have brought multiple devices (iphones, ipads, laptops) within range and direct line of sight with the gateway but nothing registers as being on the faster frequency. The Wifi radio status shows

Questions

 • AT&T Internet Equipment

559

8

0

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Customer Claim Service number 800-894-0374 is no longer in servie ?!?

The Customer Claim Service number 800-894-0374 when called gives the message "This number is no longer in service" ?!? An ATT "bucket" truck repaired some cable on poles on 10/24/2020. The truck damaged my driveway by crushing and breaking off the edge of the driveway.I have pictures, video, da

Questions

 • AT&T Internet Installation

714

3

0

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MMS not working

I am unable to send and receive MMS messages. I ha e checked my network settings, messaging settings etc. I have powered phone off and on, updated apps ect. Nothing is fixing this. I have a S20 Note Ultra. Please help!

Questions

 • Samsung

1.7K

2

0

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Problem with port forwarding and LAN clients

I am using a BGW320-505 (software v 2.12.4). I'm afraid that what I'm describingis a bug in that software, but any help would be great! I have a host "mythical" allocated LAN address 192.168.1.111 listening for sshconnections on its port 8176.  This host sends its hostname to the router when

Questions

 • AT&T Fiber Equipment

714

11

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Is is possible to update Android 8.1 on Galaxy J3 (2017) (J327A) to Android 9 or higher?

I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft

Questions

 • Samsung

420

4

0

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Locked out of ATT4044O

I have forgotten the PIN to my ATT4044O, and I can't seem to find a method of factory resetting it. Could someone walk me through the steps?

Questions

 • Android

858

1

0

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att.com/getstarted failing miserably

So I bought a phone from the apple store. got a SIM from ATT.  I go to /getstarted because "getting started is easy!" according to the card that came with my SIM. On that website it incorrectly lists my IMEI.  How would it know, I bought the phone from Apple.  There is no way to e

Questions

 • Wireless Account

101

1

Accepted Solution

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My phone number is being labeled as Spam Risk when calling ATT wireless customers and I would like this to end

When we dial ATT wireless customers from our office telephone number the call shows up as SPAM RISK. We are a legitimate business, how do I remove my number from that list?

Questions

 • Account Features

283

3

0

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