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Stingray Music

Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.  

Questions

 • Watching U-verse TV

69

6

0

Accepted Solution

Official Solution

New IP address? Who do we contact in smart manager

How can I order new IP address for safety reasons

Questions

 • AT&T Internet Account

115

2

0

Accepted Solution

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Transfer Pin for AT&T phone to international carrier

I've tried to get a Transfer pin for my phone number in all the ways shown here: https://www.att.com/support/article/wireless/KM1447526/. If I use att.com or myAT&T, I do not get the option to 'Transfer phone number' - it is not there. If I call *PORT, it says my plan is not eligible for this

Questions

 • Data & Messaging Features, Internet Tethering

60

3

0

Accepted Solution

Official Solution

wifi quit after 1st month

I activated a account with at&t wifi Hotspot worked for about a month the I would get a full signal on 12 inch screen but wouldn't connect, called the selling dealer they sent me to at&t , they sent me to uconnect that was in February 2021 I booked marked the at&t subscription web page a

Questions

 • Data & Messaging Features, Internet Tethering

43

3

0

Accepted Solution

Official Solution

Internet access

I've factory reset my mr1100 modem and power cycled it for two minutes but I still don't have internet. everything on my modem looks correct.

Questions

 • AT&T Internet Equipment

92

3

0

Accepted Solution

Official Solution

"Last" function on receiver/DVR

The "Last" function on the receiver/DVR unit no longer displays the last 5 channels viewed. It immediately reverts to the last channel viewed, only.

Questions

 • U-verse TV Equipment

69

3

Accepted Solution

Official Solution

I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

Questions

 • Account & Usage

101

1

0

Accepted Solution

Official Solution

Haven’t had cell service for two days

My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area.  But I have talked to multiple customers and they have been without service as well. Not su

Questions

 • Network Coverage

132

1

0

Accepted Solution

Official Solution

Issue with getting my Apple Watch on cellular

I attempted twice yesterday to get my Apple Watch set up for cellular. once just using Apple Watch tools and second using a customer support person. Both times I have ended with an error message. The customer support person assigned me a case number for the back office. how do I check the status o

Questions

 • Apple

194

3

0

Accepted Solution

Official Solution

AT&T truck stuck in my front yard.

A&TT stuck in my front yard and wrecker pulled them out. Now Ruts in my yard.

Questions

 • AT&T Fiber Equipment

55

1

0

Accepted Solution

Official Solution

Can't print to wi-fi printer from mobile

Hi, first let me preface this with the fact that this all worked flawlessly with spectrum internet. Now that we have ATT fiber we are unable to print from our android phones and tablets. Laptops (Both wired and wireless) print just fine. I've tried different service plugins on the android devices an

Questions

 • AT&T Internet Equipment

118

14

0

Accepted Solution

Official Solution

Why has visual mesages disapear

My cellphone word prediction disappear also ny cell pin was chage My pictures keep disapearing Somebody keeps texting me with insults loan aprovals and pick up ups delivery packages horrible videos and mesages are being send to my 15 year and evrebody on The contract keeps getting the sane proble

Questions

 • Samsung

43

2

0

Accepted Solution

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I would like to make ATT prepaid temporary suspending

Hello, I would like to schedule a temporary suspension to hold my current phone number as I'll have international travel for more than 10 months. Any solutions for this? I go to the ATT local store they told me to call 611 customer service. But no representative response from 611. Anyone can help

Questions

 • Plans & Features

96

3

0

Accepted Solution

Official Solution

Accepting Billing responsibilities for home Internet. Error SD024

I’ve been trying to take over of my internet and wireless billing since June of this year. First problem was unified billing (I got help on this forum, non of the ATT reps knew what was that old error we kept getting). We took care of it it almost Two months later I finally was able to transfer wire

Questions

 • AT&T Fiber Account

78

10

0

Accepted Solution

Official Solution

Getting rid of spam texts from E-mails.

I’ve had this problem for quite a long time (a little less than a year). Sometimes I will get texts from emails that want to lead me to another site, which is quite obviously a trap. Is there any way for me to disable these from appearing on my phone?

Questions

 • Data & Messaging Features, Internet Tethering

877

1

0

Accepted Solution

Official Solution

Shipping

We switched to ATT from Verizon a month ago, I got my iPhone at the store. My husband is still waiting for his Samsung to ship, as it was not in stock at the store. The Shipping time has not adjusted, it still says August 14th. We have not received any updates. It’d be nice to get our phone soon so

Questions

 • Samsung

61

1

0

Accepted Solution

Official Solution

Message 6 when calling one number from one location, but call goes through elsewhere.

Last week I started getting the "call cannot be completed" message when calling my mother's cell phone. I've called for years without this issue and calling using other methods such as Skype, etc. work fine. I thought she may have my number blocked but when I am on the road or in another location th

Questions

 • Android

143

5

0

Accepted Solution

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Unlock my sim

I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card

Questions

 • Apple

84

1

0

Accepted Solution

Official Solution

SBCGLOBAL email missing with no access

I have had SBCGLOBAL.NET as an email for over 20 years. I know they were bought out and are now owned by Yahoo/ATT, but why is it that they took our access to our email away?? I have my log in and my password, I know them to be correct. Can anyone please help me access my email again so I can put i

Questions

 • AT&T Mail Login & Security

293

3

0

Accepted Solution

Official Solution

I enroll AutoPay and At&t cut my program without any notification

Since 2008 I had a prepaid plan for the phone (Edited as per community guidelines). Later I joined an automatic prepaid plan, a lot of money accumulated in the account. Since I am a resident of another country, every time I came to the USA I used this phone to my satisfaction. Unfortunately, due to

Questions

 • Account & Usage

63

8

0

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