Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (3.1K)

Relevance

Accepted Solution

Official Solution

Samsung SM-S918B/DS Compatible?

I have an unlocked SAMSUNG SM-S918B/DS, can I use 5G on AT&T with this phone? I don't believe it has the millimeter wave antenna for 1 of the 3 5G ranges, but that isn't available in my area anyway. Can I at least get 5G and 5G+?

Questions

144

10

0

Accepted Solution

Official Solution

Galaxy icon

2 questions here On top right of my galaxy 22 ultra I'm sure is my battery icon. In the battery icon is arrows in a triangle. (1) Why? On bottom left side of those arrows is a clear white/greshish box over them Whats that?

Questions

62

3

0

Accepted Solution

Official Solution

Cell phone on pre paid plan

I am curious if the Google Pixel 5 will work on an ATT prepaid account.

Questions

251

2

0

Accepted Solution

Official Solution

Change wireless phone number

I'm getting threatening call and message who I don't know

Questions

27

3

0

Accepted Solution

Official Solution

Transfer Text Messages from Phone to Computer

Hi, I am trying to figure out how to transfer my old text messages from my LG Xpression flip phone to my computer. I would like to transfer my text messages to my computer so I can still keep the old text messages, but create more room for new messages. If there is any software or other ways

Questions

343

1

0

Accepted Solution

Official Solution

How Do To Forward Cell Number to Another Number when Cell Phone is Broken or No Power

How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number.   Note: This is critical when working in emergency management roles, situations w

Questions

462

4

0

Accepted Solution

Official Solution

New, non-3G wireless home phone (IFWA-40) is not taking or sending any calls

I have wireless home phone, and was sent the new IFWA-40 to replace the old 3G unit. That's fine. Technology moves on. So I set it up and hooked up the cordless phones. They all get a lovely dial tone. So far, so good. The trouble arises when we try to make a call or someone tries to call us. Fro

Questions

1.2K

21

0

Accepted Solution

Official Solution

AT&T 3G Phaseout Replacement Phone

AT&T sent us replacement phones because our current phones will not be capable of operating on the upgraded AT&T network.  Are the phones actually free?   If I transition to a different carrier will AT&T bill me for some portion of the replacement phone cost?

Questions

2K

6

0

Accepted Solution

Official Solution

AT&T Cingular Flip IV (U102AA) Compatible Stereo Headsets ?

I got my new "AT&T Cingular Flip IV (U102AA)" flip-phone & none of my previous stereo headsets seem to be able to communicate & pair w/ the phone. It searches for devices but it never finds any of the headsets - I have 3 of them. However, it can find my previous cell-phone & some oth

Questions

512

10

0

Accepted Solution

Official Solution

Incorrect Information Error Message Trying to Unlock Phone

I am trying to sumbit a request to unlock my phone, but I keep getting a message that the info (first name, last name, email) is incorrect. If I try to the IMEI route, it will not let me push the "next" button. I am at a loss on what to do. I have tried several times and I know I meet the eligibilit

Questions

238

3

0

Accepted Solution

Official Solution

I bought 2 phones on ebay and I can't unlock them

I Buy 2 phones for gifts on ebayand send them to HondurasWe try to unlock them through the ATT service and it tells me the following:How can i solve this?

Questions

160

3

0

Accepted Solution

Official Solution

Cannot ungroup messages Cingular Flip IV

I changed the messages settings to turn off group messages, but they still appear as grouped. I would like to see the messages as separate, in chronological order.  How to fix, please?

Questions

70

3

0

Accepted Solution

Official Solution

Can I use an unlocked Prepaid Verizon Pixel 6a

Can a Verizon prepaid Pixel 6a work on a non prepaid att account if it has been unlocked by Verizon?

Questions

33

2

0

Accepted Solution

Official Solution

bulk unlock of 150 devices

I bought a batch of 150 used AT&T Apple phones and need them unlocked. How do I do this?

Questions

142

3

0

Accepted Solution

Official Solution

How do I activate a SIM device with my phone number?

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

Questions

1.7K

6

0

Accepted Solution

Official Solution

Need to update an android phone. I'm not in US

Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

Questions

537

3

0

Accepted Solution

Official Solution

How to fix bad wireless phone signal at home?

For some reason the wireless phone signal is terrible in my house/neighborhood. Even if I show good signal at the top of my phone, I still experience issues. Phone calls constantly drop and or cut out. My signal is worse at home than it is anywhere. The entire neighborhood has the same issue. Is the

Questions

2.2K

3

0

Accepted Solution

Official Solution

Closed

How to unlock the country lock on unpaid phone

Recently, my entire family got an upgrade for our smartphones with an installment plan. I know that the phone needs to be paid off the get an unlock code but I need it pretty urgent. I am now outside of the US and just got a new SIM card from the country I am at right now, but it seems like I cannot

Questions

1.2K

7

0

Accepted Solution

Official Solution

3G phone still getting data

I have a Samsung Galaxy Note 8 (purchased at the local AT&T store) that I found out is a 3G device. Currently do not have any cell phone service (call or receiving), yet I still have data service. How is this possible? I would think that the data services would use the same service (3G) as the c

Questions

167

1

0

Accepted Solution

Official Solution

Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

Questions

43

1

0

Not finding what you're looking for?