
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I am thinking of switching from my current provider (Straight Talk) over to AT&T's pre-paid services. The question is, would I be able to port my current number over to AT&T? I have a wife with serious medical issues and speak to doctors daily and we spend quite a bit of time on the road
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
I always buy factory unlocked phones for use on GSM networks since I travel and plan to travel outside of the US. And I always select phones which are unique and unpopular. Anyways, I was informed, in the summer of 2021, that my phone would no longer work on the AT&T network because of compa
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
I cannot find in the Alcatel manual, nor on AT&Ts web site if the 4052R SMARTFLIP is VoLTE compatible. I did find a third party site that says it is but I'd like to confirm this.
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
The ATT account apparently was put in my daughters name, there are 4 lines that are all currently being used. Can I be removed from the account as long as it’s paid in full and my phone is completely paid for? Do I need permission from the account holder to remove my line and is there a way to make
Questions
•
Wireless Account
Accepted Solution
Official Solution
I rather would buy myself an AT&T cell phone than keeping my landline. U-verse is installed and running at my place. One day, U-verse and the phone were both down for a few hours. I was unable to make a call and I live not close to any real civilization. That put me in a strange spot. If I termina
Questions
•
AT&T Internet Features
Accepted Solution
Official Solution
What can I do about this? I tried att.com/myatt and the page wouldn't load
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
Closed
I just got my new S21 Ultra with Android 11. The option to assign an individual ringtone to each contact is not available. I've searched this forum, the web, and Android Central. All information says to "View More" at the bottom of the contact and choose Ringtone. That option does not appear. Some h
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
How do I transfer my current phone number with ATT to my new wireless carrier?
Questions
•
Wireless Account
Accepted Solution
Official Solution
Please help asap it's been a month of no phone besides wifi lol HELP
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Right now i use my smartphone to get on the internet with my tablet or computer. I am on the $75 a month prepaid. I get 10 GB of hotspot data on my plan. Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet??
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
My phone is unlocked and i need to activate the service but it isnt recognizing the imei
Questions
•
Samsung
Accepted Solution
Official Solution
Visual voice mail used to transcribe your messages, I haven't seen that in almost a year. I've got an S20 Ultra on FirstNet.
Questions
•
Samsung
Accepted Solution
Official Solution
I've had an AT&T cell phone account for over a decade, for a cheep flip phone. I've always been into tech, but never was interested in a smart phone until last year, when I purchased my Samsung SM-J260A for $62 USD. I'm enjoying it, and expected it to meet my requiremen
Questions
•
Samsung
Accepted Solution
Official Solution
hello i was in an accident that left my phone stranded in the street it got run over and i want to know can i trade in or what do i do? i can't leave anywhere
Questions
•
Apple
Accepted Solution
Official Solution
Hello all, I'm trying to enable call recording on my Samsung galaxy note20 ultra 5G. I've exhausted all methods presented thus far by way of enabling it in the phone app, both in call and not in call for unknown numbers, but there simply isn't an option. I live in south carolina (which is a one part
Questions
•
Device Features
Accepted Solution
Official Solution
Hi there, I am looking into getting a prepaid AT&T 3-month plan (8GB data, unlimited text and talk for $33/month + taxes etc) for my mobile phone and was wondering if anyone knows whether: - You can you use wi-fi calling on this sort of plan - Whether you can receive texts from internationa
Questions
•
Plans & Features
Accepted Solution
Official Solution
I received my new S21 Ultra 5G 512 GB on Aug 25th. I attempted to activate the new SIM card that came with it online at att.com/activate, and it failed. I tried this several times over the course of the next few days, and finally gave up. I took the old SIM from my old phone (S9+) and put it into my
Questions
•
Samsung
Accepted Solution
Official Solution
Wanted to try att PP. Carefully did my due diligence, and located their whitelist: phones that work on the prepaid system. Settled on a Motorola G7 Power, expected it to work since its ON THE LIST. Got the phone, sim, and service. Almost works...fine internet, text no problem, but no phone calls
Questions
•
Plans & Features
Accepted Solution
Official Solution
First the ATT Cell Booster works GREAT and provides EXCELLENT coverage and performance. Exactly as advertised and very easy to set-up. BUT, when I first installed it, it was about a foot away from my AT&T cordless phone for my landline (I know...a what). This cell booster interfered with the Cor
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
I tried all three methods in "spoom2"s posting to de-register a TL86103 cordless handset, but none of them work: https://forums.att.com/conversations/att-phone-features/info-on-deregistering-cordless-handsets/5f82004ec17a06082039d797 There is NEVER a menu that appears (I understand that method
Questions
•
AT&T Phone Features