Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (3.1K)

Relevance

Accepted Solution

Official Solution

Can I get a US phone card just for my stay of 1 month is US?

Hi. I need to get a sim card or a way to get a US phone number just to use for a month, for now in USA. I will need it later on when i came back but i will maybe at the middle of 2023. Do u have this service? Thanks

Questions

267

8

0

Accepted Solution

Official Solution

Green Boxes on the Street

Hello, I work for the City of Knoxville and a neighbor on N. Broadway keeps reaching out for the City to clean up some ugly green utility boxes left on the sidewalk. I reached out to the Public Service Department and they said that the boxes belong to AT&T. I have no idea who to contact about t

Questions

593

3

0

Accepted Solution

Official Solution

Closed

AT&T Calypso phone unlock failing - doesn't like the IMEI

I am using the Device Unlock app (which came on the phone) to unlock an AT&T Calypso U318AA that was sent to me by AT&T a year ago to replace a phone that would no longer work after the network changes to take place in February '22. I have tried numerous times on different days, and it does

Questions

417

9

0

Accepted Solution

Official Solution

Cingular Flip Phone Auto Redial

My Cingular Flip Phone IV will automatically redial the last number I called when I bend over with the phone in my pocket. I just tried pressing on various spots on the case, and it redialled! (But I do not know which press did it.) I do not see anything in the user manual about a redial feature. An

Questions

2.4K

37

Accepted Solution

Official Solution

How to turn off 2-step verification when traveling

I'd like to turn off 2-step verification when I travel abroad. If my phone is lost or stolen I will not be able to access my online account to lock my phone account since I won't have my phone to receive the verification code.  How do I turn it off?

Questions

323

6

0

Accepted Solution

Official Solution

Need to update an android phone. I'm not in US

Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

Questions

537

3

0

Accepted Solution

Official Solution

caller id on outgoing phone call

would like to change caller id for outgoing phone calls to a name

Questions

223

1

0

Accepted Solution

Official Solution

Transferring a sim card from one phone to another removes the ability to use mobile data

Is this supposed to happen? I was just testing out a phone and wanted to try using mobile data on it, but when I tried to use mobile data it didn't work. Then when I transferred the sim back to its original phone I wasn't able to use data at all. Wifi was fine, it was just the mobile data that disap

Questions

714

15

0

Accepted Solution

Official Solution

Incoming MMS message not tied to a phone number

Phone usage shows Incoming MMS not tied to a phone number.   Usage                 Contact         Date           Time          &n

Questions

38

2

0

Accepted Solution

Official Solution

Closed

best phone for ATT new generation 4g and 5g networks

Hi everyone ! As AT&T has started to change hardware to new one, some people have trouble with their phones, like me. Now I’m looking for a new phone for me, it should satisfy all my needs. But not all phones will work properly at AT&T network, because there are a couple differences in ban

Questions

434

16

0

Accepted Solution

Official Solution

Home phone upgrade to 4G not working, Calls not allowed on this line message

I followed the instructions, unplug and remove battery then wait 10-15 minutes (actually 30-45 minutes) Install battery into new device plug into outlet and press On button and wait for signal lights. Plug in phone. I have a dial tone. Make test call. Get prerecorded message telling me this call is

Questions

646

15

0

Accepted Solution

Official Solution

How to Cancel Prepaid Account – Information from AT&T

AT&T PREPAIDSM service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service.   To cancel AutoPay for your AT&T PREPAID account, perform the following: Sign into your account (Your in

Questions

4.6K

9

0

Accepted Solution

Official Solution

Make a payment due 0.00

My payment due is right now 0.00 but stills saying due date is NOW. So, my question is, I need to do something in special? Because I refilled my balance with a gift card, and its enough. But I dont have auto pay. Or I need to pay with my credit card although my due is 0.00

Questions

97

2

0

Accepted Solution

Official Solution

How Do To Forward Cell Number to Another Number when Cell Phone is Broken or No Power

How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number.   Note: This is critical when working in emergency management roles, situations w

Questions

461

4

0

Accepted Solution

Official Solution

Transfer Text Messages from Phone to Computer

Hi, I am trying to figure out how to transfer my old text messages from my LG Xpression flip phone to my computer. I would like to transfer my text messages to my computer so I can still keep the old text messages, but create more room for new messages. If there is any software or other ways

Questions

342

1

0

Accepted Solution

Official Solution

Incorrect Information Error Message Trying to Unlock Phone

I am trying to sumbit a request to unlock my phone, but I keep getting a message that the info (first name, last name, email) is incorrect. If I try to the IMEI route, it will not let me push the "next" button. I am at a loss on what to do. I have tried several times and I know I meet the eligibilit

Questions

238

3

0

Accepted Solution

Official Solution

Galaxy icon

2 questions here On top right of my galaxy 22 ultra I'm sure is my battery icon. In the battery icon is arrows in a triangle. (1) Why? On bottom left side of those arrows is a clear white/greshish box over them Whats that?

Questions

62

3

0

Accepted Solution

Official Solution

location history

is there a way to get your location for 1 specific day when you do not have the device anymore? I have tried and tried everyway I know how and cannot get the information I need!! Its very important please help!!!!

Questions

1K

6

0

Accepted Solution

Official Solution

AutoPay - How To Enroll & Change Your Payment Method

We all know life is busy! Paying bills can be time consuming and we all know time is valuable! Save some time by enrolling into autopay! How To Enroll in AutoPay! Go to AutoPay. If you have multiple accounts, select the account you want to sign up for AutoPay. Toggle AutoPay On.

Questions

28K

5

0

Accepted Solution

Official Solution

De-enroll my ACP Program benefit to my Prepaid AT&T phone

I want to de-enroll my ACP Program benefit from my Prepaid AT&T phone. I cannot find the option to de-enroll online and need to apply this to a different intranet provider. I need assistance or a good contact number to help me cancel this program on my prepaid phone.  I've called customer

Questions

3.1K

6

0

Not finding what you're looking for?