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From the AT&T site: Purchase eligible device on a qualifying installment agreement including taxes on full retail price (upfront) and $35 activation/upgrade fee. What is a qualifying installment agreement? Only the 36 mo. option with AT&T? Or can so the 24 mo. installment plan with
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Apple
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How long does it take to get reward card? I have been waiting weeks and after reading previous reviews of people never receiving them, I am about ready to contact the better business bureau for falsely advertising a promo.
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Account Features
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I will be traveling to the USA, does AT&T provide short term prepaid esims for tourists?
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Phones, Tablets & Devices
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Learn How To Recover Your Android Data and How To Create a Backup If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som
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Android
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Hello, I have a Samsung s9. I have a prepaid connection. I cannot make or receive phone calls. Data works and text works but we can't make a single phone call. Could anyone please help?
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Network Coverage
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I set my Smart Lock for my phone to stay unlocked while I'm here at home but my phone still keeps locking and I have to keep punching in my code. I recently got this Galaxy Note 9. My old phone was also an android phone and it also had Smart Lock and it worked fine. Any suggestions would be apprecia
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Device Features
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I went to staples to trade in the phone and today I received it back I turned the device into staples about two weeks ago and the returned it ? In the same packaging I received to use to trade device in I’m confused on what should I do with it now??
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Phone & Device Upgrades
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I have an iPhone XR and I would like to find out if the person whose cell phone number is being blocked can tell that their text was not delivered, or if they can tell that their phone number is blocked if it does not roll to over a voicemail system.
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Android
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I need to port my daughter's phone number from Net10 to an AT&T prepaid plan. She has the new iPhone that only accepts eSIM. I wanted to purchase the plan online but it looks like the only option is to receive a physical SIM card. Is the best approach for this situation to go to an AT&T stor
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I just bought a brand new Nokia 6102i off eBay and it is, unfortunately, SIM locked to AT&T. Is there ANY ANY way to unlock this device? It is a vintage beauty and I really could use your help. Also, I don't have any SIM with me that I received with the mobile phone.
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Other Phones & Devices
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Hello. My name is Ramin and I have a question.I have Nokia phone with Windows 8.1 and recently accidentally uninstalled some apps from the phone. I have tried to download them from Windows Store but unfortunately they are no longer available for my type of phone. Could you please let me know how can
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Other Phones & Devices
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trying to obtain records from jan 2018 -may 2018 text and call
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Other Phones & Devices
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Yesterday I took my iPhone 8 Plus in for a battery replacement. Since I had to leave my phone and pick it up later, I took my SIM card out and put it in my old iPhone 5s. When I did this, I got a notification on the 5s saying "our network is being upgraded and the cell phone you tried to activate wi
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Apple
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Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?
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Samsung
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Hi, I put my Cricket Sim Card in my Samsung a42 5g phone that is a Unlocked AT&T phone, and I have Service with Cricket, that's Not the Issue, how do I get the Cricket features on this phone? Like the Cricket sounds for App notifications and the Cricket Rington I'm used to. I have a Cricket a32
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Samsung
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Learn If Your Device Will Work After the 3G Change One question we see often is, "will my device work on AT&T's prepaid network?" This question is even more important given the sunset of 3G. Below you'll find information on how to check if your device will work on AT&T's 4G or 5G service.&n
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Other Phones & Devices
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My mom says she signs into att app and she’s not the account holder and she told me she can read mine and my boyfriends messages word for word is this possible and if so then how? I’m 20 years old and it’s invading my privacy.
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Apple
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hello, i can't enter fast boot mode no matter what, i tried holding down the buttons but no matter how long i hold down both volume keys and the power button but no matter what it won't start when i hold down the buttons, i even turned on oem unlock, i use a alcatel 5059R phone, please help
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Other Phones & Devices
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I have been using ATT for nearly the last five years. Suddenly, I couldn't make or receive any calls on my mobile since the previous month (March). Text and data are working fine. My mobile model is LM-G820UM (Unlocked mobile, and I see the Sprint logo on the start). On googling, the issue is re
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Other Phones & Devices
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So you’ve decided to join the AT&T family! Did you have questions regarding the credit check requirement? You will find some helpful information below: Credit Evaluation: AT&T requires a credit check when ordering new products (Wireless lines, U-verse TV, Internet and Phone).
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U-verse TV Account