Dear AT&T, You want me to activate a cheap budget phone (U318AA) as a replacement for the premium phone I currently own because you decided to switch everything to 5G? No, This cheap phone is going to go right into the garbage. Thankfully, as a person who enjoys working in the Information Tec

Hello, I'm on a family plan. I pay for my service on monthly basis to the account holder. Recently I asked the account holder to release my number so that I have my own account. The account owner is refusing to do so. What can I do?

I have been calling into AT&T support to get my elderly Mother's account modified for hours. Her phone plan has been under her husband's account and her husband has been the account holder however he passed away 14 months ago. Clearly, in this situation going to AT&T is not on the high list

Can I get texts messages forwarded to a different phone

Hello, I am trying to call my friend. We both have an iPhone at the moment and we were texting around 10pm and they sent me a message then an hour later I sent a message back and when I sent the message my messages didn’t deliver and I tried calling and I got the message saying the person you are tr

Hi, I am a US resident AT&T customer with Unlimited Extra as wireless plan. I am considering snowbirding (or more) to Mexico.   One of the features of my plan is, "Enjoy unlimited talk, text, and data use in Mexico and Canada...."    There are restrictions on data spee

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

I have a voice-mail notification that will not go away until I listen to the voice-mail. Unfortunately I don't know my password to my voice-mail and I don't know how to reset it.

Hello, I recently moved to Europe, and am no longer on ATT. Before I left I unlocked my phone in-store. Now, I am worried that I am no longer able to get carrier updates on a phone I paid $1000 for. I use this phone for work, and if I don't get Android Security Patch Level 2020-04-01, I will no long

I have been told by ATT that my BV9800 will no longer wok as of February. I would like to find out of the Blackview BV6000 will be supported. The ATT chat and phone help services have been completely useless in this regard. I need a rugged and waterproof (not just water "resistant") phone u

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

11-5-2022In May of this year I moved from Las Vegas to Texas. I have been a wireless AT&T customer since 2016, something AT&T does NOT care about apparently. Two issues:1) For all of that time my taxes and (most) fees were waved but that has changed in the last several (~5?) months, I am not

Trying to set my granddaughter her first phone. She has a perfect iPhone 7. has her phone # with sims. What is the best option for this scenario?

I am abroad in Indonesia and was hoping to make a few calls and send texts to family but am unable to find an International day pass for my Prepaid account. Does Prepaid have add-ons for international calls + texting? I need both for 1 day/1 month if it exists. I’m not looking for a workaroun

Website shows Iphone 7 for $99 but same item in the list of phones is $249. Anyone know how to get this Iphone? Called Walmart electronics department but none in stock.Any help would be appreciated.

Multiple people, including myself have not been able to make or receive phone calls all day. Data works and text works but we can't make a single phone call. I am in Macomb, Michigan. I have between 1 and 2 bars of service.

I found this list https://www.att.com/ecms/dam/att/consumer/help/pdf/Devices-Working-on-ATT-Network.pdf of devices that should remain functional on ATT prepaid after the transition occurs.   Will the network allow devices that aren't on the list or is this list just a guide for what hardware

I have number that has been disconnected for about 60-90 days it's been recycled? or rathe I am not able to claim it at the moment. I was told that the number is being held by ATT. I was wondering if someone can tell me how long it will be before I can try to reclaim the number. and if I can do it

Hey, I recently bought a locked-AT&T iPhone off eBay and was looking if it is possible to get it unlocked. If yes, I'm looking to see how and what do I do and what are the requirements, thanks in advance!

We didn’t realize new iPhones didn’t have SIM card slots and now we’re in a foreign country and purchased an eSIM through sakuramobile but it’s saying we cannot access it until AT&T unlocks our phone, but of course calling customer service would rack up a huge fee and their daily foreign country