I have a billing question. I recently traded in my iPhone 8 Plus to get the new iPhone XS, however I still have payments remaining on the iPhone that I traded in, as I bought the iPhone 8 Plus through AT&T during a BOGO promotion. The iPhone XS I purchased is unlocked and I bought it from the Apple

HelloWhen proceeding to submit a U-Verse payment to my account. Two options "Checking Account or Debit Card". My choice was to pay via my checking acct. When entering my Name/Routing number/Account Number. then clicking continuing the Red Alert message came up stating "Invalid Routing Number" ! What

AT&T PREPAIDSM service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service.   To cancel AutoPay for your AT&T PREPAID account, perform the following: Sign into your account (Your in

Are AT&T Next payments added on to my existing wireless bill? Or is this a totally new contract with new data plan?

My Mom still pays by check as soon as her bill is received and her copy shows that ATT ran her payment for 2 cents less than the amount of the check.  The check was written for the correct amount but she was charged $9 for their mistake. She has a copy of the check and the statement proving their er

I'm from England, and I was leaving for my flight back home from America on the 13th of this month (the day of this message). I had got a GoPhone account because I was in school in America from August of last year, and would need a working phone plan in the USA to contact people with. I paid for the

I would like to set up a friend as an authorized representative or user who can access my account and make payments on my behalf.  Is this possible?  If so, how do I accomplish this?

One of the selling points of the Nokia Lumia 1020 was that i would be able to make NFC payments.  I needed the secure SIM... which I got.  I needed the WP 8.1 update... which i got- 1 year later.  Now i believe AT&T has NFC payments locked until ISIS, or Softcard (they are smartly renaming themselve

how much data is used (how much will it cost if i exceed the data allotment) when i accept encrypted chip credit card payments on my iPhone using a cellular network (not wifi)thanks everyone

I recently made a plan change to my bill and apparently the bill will automatically kick the new plan into place kicking the old one out and which now a balance is due and I have no service since it doesn't just kick the plan into place on the next billing cycle. So how long do I have to make a paym

I have an AT&T prepaid account setup on auto-draft. Since the beginning of the year, my bill was due on the 26th of the month, so I planned around that date. However, for the past 3 months, the date has moved back to the 25th, 24th, and now the 23rd. I feel like AT&T is trying to cheat me out of the

Can I pay ahead on my phone instalment plan without having to pay the while thing off at once?   [Subject edited for better exposure]

Error message received every time I try to reload my account: We are not able to process your credit/debit or eCheck information. Please contact a Representative by dialing 1-800-901-9878 for assistance. It is an interesting business model to not allow customers to make payments.  Even more odd is r

For two months, we have been receiving collection notices from a credit collections company claiming we owed $198 to AT&T. For two months, we have been contacting AT&T to try to figure out why we owed anything and WHY we were turned over to collections. Each time we have called, we have never been o

I have more than enough money on a prepaid debit card but when I try to pay my prepaid bill, it keeps saying my card was declined and I need to contact the bank card, (which is not right). I am able to make other online e purchases with the same card but for some reason can not make this purchase. P

So I recently switched banks and deactivated my old bank account. I paid my AT&T internet bill a few days late (no late fee was issued to me on my end) using my old account by accident without even thinking, definitely my mistake.  It got denied, obviously, and I was charged with a returned check fe

I am a wireless and landline customer of ATT.  I have been using the same method of payment (business checking acct) for many years.  In June, when trying to pay my bill using the same method as always, my payment was rejected.  I called in and spoke with 4 different people and they were finally abl

This is the first time I have had this problem with AT&T and I can tell you, I have spent 3-4 hours SO FAR trying to resolve it.  I have to go in again today to my local AT&T store, for the second time, and try to resolve the situation.  Here is how this has gone so far:1)  AT&T notified me that my

Ok, so with the Next plan, the 24 month plan calls for 30 installments, so when you upgrade in 24 months, what happens to those remaining installments? Do you pay them all at the time of upgrade? Do you make double payments for 6 months?  This has me very confused about the Next plan. I wish it was