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Buying a new phone

I'm trying to buy a new phone online because I lost my old phone but I'm not able to because I don't have access to verification code they send me because it's sent to the phone I lost and they don't have other options to send it to what do I do?

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41

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Need service on new phone

Need to switch service to new phone

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35

1

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Att said they don’t recover passwords anymore

After being on the phone for 1 1/2 hrs. Att said they do not recover passwords anymore. After having my email for many years, now what? I’ve been using it for doctors, banking. There should be something they can do.  My husband is a former employee.  Was told a notification was sent out

Questions

55

8

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Constant password resets to log into AT&T

Every time I try to log into the att.com website, I get an error message say that "opps, something went wrong, try clearing cookies".  It does this in Chrome and Safari.  Nothing works, caps are not on and keyboard works fine.  After reset, it takes me to my account directly.  If I log off and try t

Questions

392

9

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passwords

passwords are being invalidated after being changed four times in four days . there has been attempts from Brazil to hack this users account. users home screen after opening was an at&t screen but in another language. unfortunately this has become ongoing and support isn't much help. cache and d

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36

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Voice Mail sign in

I had to buy a new Go Phone cell phone in January of 2022. I have an account with AT&T and my wireless is one of pay as you go account since we rarely use our wireless. I was admitted into the hospital with covid pneumonia and was in the hospital & rehab for over 2 months. I was unable to se

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37

1

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Can not access yahoo email

My id, password, security questions don't work. I cannot access my yahoo account. I have been on hold for 1.5 hours.

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66

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at&t cellular scam stole sim

fraud at&t help support fraudulent action stealing active sim card account and information

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22

1

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Where can I get actual help?

For 2 months this has been a nightmare. The more services I add to my account the worse it gets. From direct pay getting canceled to being charged an extra $10 because of their mistake, or an extra $5 for them to "help" me pay them and an extra $10-15 for the late payment for said mistake. To login

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21

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Lousy

Lousy service, lousy customer service, lousy bill pay, inadequate personnel to serve customers appropriately, no special rates foe old folks, too many recorded messages,  AI, just plain lousy.

Questions

35

3

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Logging into Prepaid Account, AT&T tells me my first time login is wrong?

My phone has been activated, but whenever I try to login to my AT&T account so I can add money, I'm told the password is wrong. I've never logged on before, so it should still be the default last 4 digits of my number, correct? In case it isn't, I tried using "Forgot Password"...and was told my numb

Questions

2.8K

8

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Can't get into my sbcglobal.net email

I cannot log into my email.

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22

1

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Email error messages

Keep losing connectivity to my email server due to a dropping of my password. Even though I have not tried any entries it tells me that I have expired my log-in attempts and will have to use a different ID or Password.  Now in both my phone and my computer I am locked out for 24 hours and even

Questions

36

2

0

Update on Fix for Note 10+ 5G GPS issue?

I'd like to know if there is any progress on a fix for the Samsung Note 10+ 5g GPS issue. The issue that has a workaround on TMobile but does not have the same workaround for AT&T. On their software, you can turn off 5G service so that the GPS functions again, but on AT&T, I must go without navigati

Questions

1.1K

2

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forgot password while overseas

Gentlemen, I am currently in Kuwait where my At &t line does not work. I forgot my password to log in to my gophone account and i cannot receive code on my at&t line. I need to know the expiration date to my phone line number, because I will be back on April 9, 2015 and need to charge my phone befor

Questions

240

1

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Help accessing hacked att.net email

Previous contact from AT&T expert was closed because I didn't know how to access direct messaging and out of frustration, I failed to make frequent forum checks. How do I reconnect to someone for help?

Questions

15

7

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GoPhone account management web site

Recently AT&T changed the account management web site for the GoPhone. The new format is a lot easier to read and looks great. However, when I close my browser, the site does not log me out and my password is saved in the password field. Next time I open my browser, I can log in without re-entering

Questions

1.1K

2

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Need help with being locked out of email

Like several others, I am locked out of my email account and one of my security questions changed and I don’t have an answer. I’m beyond frustrated because my phone totally died and I’m logged out of my backup email to receive password help. Can I please get a temporary password sent to my work emai

Questions

64

4

0

Losing pop3 connections in outlook with ATT (@att.net) email accounts.

I have slowly been losing the connections to the pop server (pop.att.yahoo.com). I talked with ATT staff a while back and they gave me the same settings I was already using. They couldn't seem to help me. Slowly I have been losing these connections. My fix was to forward my ATT email accounts to on

Questions

42

2

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Att.net email lockout need help

For some reason my att.net email account password got changed. I use this account for important emails. Security questions are not working and there is no other way around them without human help. AT&T automated chat is not helpful at all. Please help.

Questions

101

4

0

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