I'm trying to buy a new phone online because I lost my old phone but I'm not able to because I don't have access to verification code they send me because it's sent to the phone I lost and they don't have other options to send it to what do I do?

Need to switch service to new phone

After being on the phone for 1 1/2 hrs. Att said they do not recover passwords anymore. After having my email for many years, now what? I’ve been using it for doctors, banking. There should be something they can do.  My husband is a former employee.  Was told a notification was sent out

Every time I try to log into the att.com website, I get an error message say that "opps, something went wrong, try clearing cookies".  It does this in Chrome and Safari.  Nothing works, caps are not on and keyboard works fine.  After reset, it takes me to my account directly.  If I log off and try t

passwords are being invalidated after being changed four times in four days . there has been attempts from Brazil to hack this users account. users home screen after opening was an at&t screen but in another language. unfortunately this has become ongoing and support isn't much help. cache and d

I had to buy a new Go Phone cell phone in January of 2022. I have an account with AT&T and my wireless is one of pay as you go account since we rarely use our wireless. I was admitted into the hospital with covid pneumonia and was in the hospital & rehab for over 2 months. I was unable to se

My id, password, security questions don't work. I cannot access my yahoo account. I have been on hold for 1.5 hours.

fraud at&t help support fraudulent action stealing active sim card account and information

For 2 months this has been a nightmare. The more services I add to my account the worse it gets. From direct pay getting canceled to being charged an extra $10 because of their mistake, or an extra $5 for them to "help" me pay them and an extra $10-15 for the late payment for said mistake. To login

Lousy service, lousy customer service, lousy bill pay, inadequate personnel to serve customers appropriately, no special rates foe old folks, too many recorded messages,  AI, just plain lousy.

My phone has been activated, but whenever I try to login to my AT&T account so I can add money, I'm told the password is wrong. I've never logged on before, so it should still be the default last 4 digits of my number, correct? In case it isn't, I tried using "Forgot Password"...and was told my numb

I cannot log into my email.

Keep losing connectivity to my email server due to a dropping of my password. Even though I have not tried any entries it tells me that I have expired my log-in attempts and will have to use a different ID or Password.  Now in both my phone and my computer I am locked out for 24 hours and even

I'd like to know if there is any progress on a fix for the Samsung Note 10+ 5g GPS issue. The issue that has a workaround on TMobile but does not have the same workaround for AT&T. On their software, you can turn off 5G service so that the GPS functions again, but on AT&T, I must go without navigati

Gentlemen, I am currently in Kuwait where my At &t line does not work. I forgot my password to log in to my gophone account and i cannot receive code on my at&t line. I need to know the expiration date to my phone line number, because I will be back on April 9, 2015 and need to charge my phone befor

Previous contact from AT&T expert was closed because I didn't know how to access direct messaging and out of frustration, I failed to make frequent forum checks. How do I reconnect to someone for help?

Recently AT&T changed the account management web site for the GoPhone. The new format is a lot easier to read and looks great. However, when I close my browser, the site does not log me out and my password is saved in the password field. Next time I open my browser, I can log in without re-entering

Like several others, I am locked out of my email account and one of my security questions changed and I don’t have an answer. I’m beyond frustrated because my phone totally died and I’m logged out of my backup email to receive password help. Can I please get a temporary password sent to my work emai

I have slowly been losing the connections to the pop server (pop.att.yahoo.com). I talked with ATT staff a while back and they gave me the same settings I was already using. They couldn't seem to help me. Slowly I have been losing these connections. My fix was to forward my ATT email accounts to on

For some reason my att.net email account password got changed. I use this account for important emails. Security questions are not working and there is no other way around them without human help. AT&T automated chat is not helpful at all. Please help.