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Amazon password reset emails go directly to Archive Folder

When I couldn't log into my Amazon account yesterday, I tried repeatedly to reset my password. I thought I wasn't getting the emails: then I discovered they had been going straight to my Archive Folder. Another odd thing was that the emails weren't addressed to my AT&T ID! I've called Amazon multipl

Questions

 • AT&T Internet Security

1.7K

6

0

0

2 factor authentication sent to children. No work around. ATT is not parent friendly.

I am the head of the household and have a company supplied non-ATT phone. I purchased an ATT wireless plan for my minor children.  So, when I try logging into my account, the only options to send the 2FA code to are my children.  ATT refuses to send the authentication code to my wireless

Questions

 • Account Features

22

2

0

Password Recovery

Hello, I'm trying to recover/reset a password. My stepfather recently passed away and my mother, somehow, managed to get a "too many failed attempts" when opening his email. (I'm not quite sure how she managed this since the password was saved in the browser. I think she accidentally tried gettin

Questions

 • AT&T Internet Security

31

3

0

Locked out again from Email, after one time of using password Care Code: 201.2

I logged in to email website using keychain password, and it IMMEDIATELY said I was locked out for attempting to log in too many times, and I HAVE to change my password! 1) I don't want to change my password nothing was wrong i logged in one time like usual, but it did not log me in, instead it blo

Questions

 • AT&T Mail Login & Security

24

1

0

Cancel my autopay

I have an auto payment plan and I want to cancel my plan right now since I'm in South Korea. But I don't know my AT&T ID and password. So, I talked to the AT&T staff in live chat and he provided phone number which is 1-800-947-5096. When I called this phone number, it said that none of the expert wa

Questions

 • Wireless Billing

63

1

0

BELLSOUTH.NET Password Reset

Tried to login last night into my BELLSOUTH.NET email account and would not login me in...tried everything including the calling the 1-800-288-2020 and got nowhere except being hung up on...The userid/password that I had written down a month ago does not work...need some help...Thank you

Questions

 • AT&T Internet Security

34

0

0

Cannot login into my email inbox

I haven't been able to login into my email inbox for over a month now. It's not one of those change the password fixes. I have a speech problem so chat is the best way to work with an expert on AT&T's support team.

Questions

 • AT&T Internet Plans

105

0

0

0

Security Questions will not reset

I am trying to access my mail account (actually a sub-account) and my password isn't working. I can't get by the security questions to reset it. I don't know what's wrong but apparently something isn't matching up, so I'm locked out.

Questions

 • Online Account Access

35

4

0

CARE CODE: 205.2 [LU003] - need ticket status

I need AT&T to give the status of ticket created 2/3/22 for #226260156 - to fix CARE CODE: 205.2 [LU003]. I am still waiting for someone to contact me - to have this resolved. The issue started back in 1/2021. See the screen shot on AT&T's message before losing access to the emails. Ap

Questions

 • AT&T Internet Security

81

1

Where have they hidden live rep chat

I am in a country where I cannot connect to my ATT service and I need to get help from a live rep, HOW? I keep getting run in circles with automated chats that want me to sign into an account that I can't sign into. HELP!  This is really rotten ATT support.

Questions

 • Wireless Account

109

16

0

Can't Login to my sbcglobal.net email

I've been trying for weeks to login to my sbcglobal.net email account that I have had for like 18 or 19 years now. Every time I try to login I get this message, " There have been too many failed sign in attempts. To get help, please use Forgot user ID or Forgot password links. Care Cod

Questions

 • AT&T Internet Security

865

2

0

Missing the email contact address to get in touch with the AT&T PREPAID customer service

Hello, I am outside US since mid of january. I can not access nor receive Text messages from the mobile phone since then aa well I can not open my personal area on AT&T online prepaid to access my account. I urgently (today) need to ask AT&T to shut down the service and ask them for a refund as they

Questions

 • Account & Usage

18

1

0

Changed ATT password online. Not able to get email with new password.

I changed my ATT password online yesterday. I'm able to use the new credentials on currently.com to get my ATT email. When I try using the new credentials on my iPhone, my husband's Android-based phone and our Windows-based computers, we're being told the password and/or ID are incorrect. We know fo

Questions

 • AT&T Fiber Account

30

1

0

Care Code 205.2

At least once a week, I am logged out of my email account. When I try to log back in, I get this message: "Looks like you've tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003]" This error message occurs the very first time I

Questions

 • AT&T Mail Login & Security

120

15

0

Problems logging on to my sbc global email

I am having problems logging on to my sbc global email account. I can access my email after I reset my password but as soon as I log out and am required to log back in it says: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue.

Questions

 • AT&T Internet Security

41

1

0

Yahoo Email login

When I sign into one of our email accounts, two dialogue boxes appear. The top for an email address, the bottom for a password. When I begin to type in the email address in the top box, I am given two choices. One is wrong. I choose the correct one.The password box fills with the wrong password. I s

Questions

 • AT&T Internet Security

96

1

0

Wireless access point connection/password

I wanted to know if it was possible to connect the At&t wireless access point to a device such as my PlayStation 4. If so, how do I change the password? The PlayStation wifi screen recognizes the access point, but I do not know where to find the point's password.

Questions

 • AT&T Internet Equipment

37

1

0

Wifi is not stable. Works fine one minute, but disconnects or very slow the next (wired is fine)

About 10 days ago, my wifi became very unstable.  Working fine, then drops or does not connect at all.  Same behavior across all of our devices (iphones, ipad, laptops, xboxes, etc)  I could hardwire in and speeds were up in the 600 - 850 mbps up and down.  I called ATT, they did standard, restart e

Questions

 • AT&T Internet Features

2.2K

1

0

0

Error message activating Prepaid Card

New AT&T Prepaid phone with a new AT&T prepaid card. Trying to get a temporary password (activation process) and when I put in my Prepaid Card pin, get error message saying "Information is not valid. Please try again." It is after-hours so I can't call AT&T and the chat is closed too. An

Questions

 • More AT&T PREPAID Discussions

123

2

0

Ameritech Issue

Tried resetting my password and I still can not access my ameritech.net email on my computer. It works just fine on my phone.

Questions

 • AT&T Internet Security

38

1

0

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