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New iPad, who dis?

I replaced an iPad with an e-chip. I now have a regular chip and am trying to transfer one of my two at&t data-only prepaid accounts to the new iPad (the one used to register for this forum). I got a notice that I hadn’t signed on for awhile and needed to put in my password. The password in my saved

Questions

 • Account & Usage

609

6

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Problems at cancelling prepaid contract (auto-pay) from Germany

I can not quit my prepaid contract from germany, because if I am using the US sim card it is only available for emergency calls. But I need to get the 4-digit code for my temporary password. Otherwise I can not log in and quit my contract.Thanks for your help.Warm regards from Germany.

Questions

 • Account & Usage

29

1

0

Locked out of att acct

I can no longer get in the acct. Every now and then I need to check this and it has made me change password, pin so many times I don't even remember them anymore. It now says I must call 611. I don't have time to hang on the phone. Please help

Questions

 • Account & Usage

46

2

0

Why is my phone number not showing when the screen asks "LET'S MAKE SURE IT'S YOU from any PC or Mac

I have spent no less than 10 hours on the phone over 2 days of which 9.8 hours have been ON HOLD.  One person trys to understand the problem, thin kicks the can down the road to someone else and I return on HOLD again for hours.  I finally am told this needs to be resolved with the "Digit

Questions

 • Account Features

56

1

0

I need a common sense way to actually get into my AT&T email, my password no longer works.

Around 7 months ago my Yahoo/Att mail account password inexplicably seemed to change. I can still access the account through my iPhone mail app as it has stayed logged in. But I need to be able to access the email on my computer for multiple reasons including continuity. I have tried to reset my pas

Questions

 • AT&T Internet Security

64

0

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I would like appropriate information on using AT&T's SMPT server with Outook 2010

When trying to setup Outlook for sending mail, thru the spam blocker 'Choice Mail', the spam blocker will not accept my password for the pass thru.  I saw an article yesterday or day before somewhere in this forum or elsewhere while on AT&T's website which mentioned that this had been a problem but

Questions

 • AT&T Internet Security

49

0

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Reaching Customer Service using AT&T Prepaid while abroad

I had to come back to my home country because of the COVID-19 pandemic and completely forgot to deal with my AT&T account before I left. I tried using the website but it wouldn't open my account due to my being abroad Even using VPN didn't help my situation because it kept giving various errors whet

Questions

 • Account & Usage

45

1

0

Password change on NVG510

I am needing to change my password so it's not the default.  When I go to the drop down there isn't WPA Custom.  Is WPA-PSK the same thing?

Questions

 • AT&T Internet Security

210

1

0

0

can't access my att email. DSL

i cant access my att email that i used when I had DSL. okay so ive recently ungrades from DSL to Uverse internet a few days ago and on the day I installed the internet I was given the option to use the same @email i had for dsl or get a new one. I went for the new email, but the thing is that every

Questions

 • AT&T Internet Security

288

1

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cant log in to email

I've tried resetting my password multiple times, then tried waiting over 12 hours, still can't get in. HELP!

Questions

 • AT&T Internet Security

20

1

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Cannot access my prepaid account

I asked tech support if they could move my sim card to an esim. They said yes, but when they tried, it deactivated my mobile phone number.  When I try to access my prepaid account, it says my 4 digit pin number is wrong.  It cannot send me a temporary 4 digit pin number because my mobile

Questions

 • Account & Usage

73

1

0

Slow speed

I had someone log into my wifi, without me knowing who it was or how they got the password, somehow. Only found out when a neighbor asked if he could borrow my wifi also. So due to that I changed my password. But now ever since then I have been having trouble with speed more than I did before. How d

Questions

 • AT&T Internet Features

131

1

0

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Password reset

I have changed my password multiple times, and everytime I go to log in it says my username or password is wrong. I double checked and my username is correct, but it’s still not recognized the new password! Help! I’m locked out

Questions

 • Apps & Programs

414

1

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password recovery for at&t prepaid account

Hi I need to change my plan, but right now I am outside of United States. I have forgotten the 4 digit password, and wont access text message from the sim card as i don't want to incur any international fees and only have a U.S prepaid customer service phone number. So is there any way to recover

Questions

 • Account & Usage

14

1

0

Forgot password and security question answer

I recently changed my password for my email account but can't remember it now. I went to change the password and apparently forgot the answer to one of my security questions. I don't have access to my work email now. How do I regain access to my account? I must not have a backup email account associ

Questions

 • AT&T Internet Security

216

1

0

Email password not working according to ATT

ATT kicked me out of my email requesting I log in with my password. I entered my password (which has been working for months on end) and ATT says its wrong. Try to re-set password. No option choice for text notification. Do not know answers to 2 security questions, which I do not recall ever setting

Questions

 • AT&T Internet Security

37

0

0

reset email password and no longer with ATT

ATT Uverse said we could keep our ATT email address after we switched to another company. No problems for almost 2 years.  Locked myself out and now ATT tech support not helping to reset. I have used this email for the 20 years I was with them and now ATT not making it a priority to help. Only

Questions

 • AT&T Internet Security

53

1

0

E-MAIL SIGN-IN ISSUES

Every time I have opened my Yahoo/AT&T e-mail account for the past three days, I have had trouble. I have had to go through multiple steps and create a new password every time...and then do it again on my phone and my iPad. What a pain! Is anyone else having this issue? Thanks!

Questions

 • AT&T Internet Security

73

1

0

Wireless Access Point (Cisco VEN401-AT): admin credentials / reset to factory default

I have a Cisco VEN401-AT wireless access point serving a second DVR receiver. I am trying to optimize my home network and wanted to review the configuration of the wireless AP, but don't seem to have the admin credentials. If I reset it to factory defaults, can I just follow the initial setup instru

Questions

 • U-verse TV Equipment

483

1

0

account setup

I activated my mobile hotspot, was assigned a phone number for the device, and directed to the login to my account page. It asks for a password, but I don't have one. When i click the "new user" tab, it says it is sending a temporary password to my mobile number. The mobile number is for a mobile ho

Questions

 • Account & Usage

36

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