Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (31)

Relevance

Accepted Solution

Official Solution

Passport Gold Pros, Cons, Gotchas?

We will be traveling to Scotland for 10 days. Where we are staying, we will have Wifi so I know that I will be able to Facetime our family for the "calling" portion. What I am concerned about is ensuring that we have enough data to use Google Maps (since we will be traveling to sight-see type places

Questions

 • Account Features

2.6K

3

0

0

Accepted Solution

Official Solution

Passport International plan

I purchased the AT&T passport plan for $60. I'm not finding the "passport app". Do I need this or do I just text & make voice phone calls as normal? I don't want to return home to a huge bill?

Questions

 • Data & Messaging Features, Internet Tethering

1.7K

1

0

0

Accepted Solution

Official Solution

Passport

I purchased the 1month passport for my trip to Germany but now that I'm here I can only get 3G if I turn on data roaming. I'm pretty sure that's not how it's supposed to be because I don't think roaming data comes out of the passport plan.Any suggestions?

Questions

 • Data & Messaging Features, Internet Tethering

7.4K

3

0

0

Accepted Solution

Official Solution

bbry passport, questions?

Hello all,  possible soon to be att cvustomer from vzw, but i do have afew q's inreguards to the passport as i've never been with a gsm carrier before. 1. wil the passport be ATT branded or will be unlocked? 2. software uopdates,  do they have to be approved by att thus causing a delasy inwhich i ge

Questions

 • Other Phones & Devices

4.5K

5

0

0

Accepted Solution

Official Solution

BEWARE Overcharges for International Plans $$$

This is a fact not a question but I can not find any other way to notify someone at AT&T who "cares".  If you buy a 30 day International Passport 1GB | $60.00 one-time charge and if you have previously bought a International Day Pass, you will be charged $10 per day on the International Day Pass eve

Questions

 • Wireless Billing

1.3K

12

0

Accepted Solution

Official Solution

Suggestions for international travel

Hello,I am going to Europe on business for a week.  I am going to get the $40 passport via AT&T for international coverage while away.  Unlimited texts is pretty cool and I understand that only pertains to customers who have unlimited domestic texts and also AT&T to AT&T customers only.  In addition

Questions

 • Account Features

6.1K

8

0

0

Accepted Solution

Official Solution

Why am I getting charged for text messages in Mexico??

My wife and I switched from Verizon to AT&T for our US cell numbers to use in Mexico where we live 8 months a year.  We were assure that our plans included "Unlimited Talk, Text, and 2 Gig of data" in the US, Canada and Mexico.  Now I am getting charges for standard text messages between our US phon

Questions

 • Wireless Billing

3.1K

12

0

0

Accepted Solution

Official Solution

Closed

AT&T International Travel - Learn all about AT&T's Travel Plans

Hello Community! We’ll touch on two types of accounts below -- postpaid and prepaid.  You can find some great information on all our International offerings, and some helpful tips to ensure your trip is as enjoyable and seamless as possible.   International Travel Overview: For po

Questions

 • Account Features

114.5K

1

0

0

Accepted Solution

Official Solution

Does AT&T Passport plan cover incoming and outgoing texts?

traveling to the bahamas and I have added the att passport to my account... my question is... are both in coming and outgoing txt covered under this passport plan or are there charges??? thanks

Questions

 • Data & Messaging Features, Internet Tethering

1.1K

1

0

0

Accepted Solution

Official Solution

Traveling Abroad/Passport Plan

I purchased the 30 day passport plan for a trip to Ireland in a few days.  It is very confusing regarding what is included and what I need to do with my phone prior to travel.  I read through some previous questions from people that explained that sending and receiving texts are included in it even

Questions

 • Account Features

24.9K

21

0

0

Accepted Solution

Official Solution

International plan and iMessage service

i have unlimited texting in the U.S. If I get the passport plan for London I see I get unlimited texting but do I have to pay for incoming texting? If I have an iPhone and turn off data roaming and cellular data will I get imessaging free when I log into wifi

Questions

 • Data & Messaging Features, Internet Tethering

1.8K

1

0

0

Accepted Solution

Official Solution

Blackberry Passport

Will AT&T offer the Blackberry Passport when it's released in September? I hope we can see some love toward Blackberry from AT&T.

Questions

 • Other Phones & Devices

45.3K

194

0

0

Accepted Solution

Official Solution

Passport Plan and AT&T to AT&T service

We are traveling to Hungary,Austria,Germany and the Czech Republic. We each have AT&T service. Does free calls between AT&T still apply inernationally. How about text. Should we purchase passport plans on both phones or just one.

Questions

 • Account Features

2.5K

1

0

0

Accepted Solution

Official Solution

Passport WiFi access via Telstra in Australia?

This may be somewhat obscure but here goes! Planning a trip to Australia in May of 2015, and to get a 1-trip Passport Plus account set up. Australia teleco partner is listed as Telstra. I read several online news articles/press releases from Nov.-Dec. of 2014 that Telstra is testing numerous NEW hot

Questions

 • Network Coverage

1.3K

1

0

0

Accepted Solution

Official Solution

Cannot text non-American numbers with Passport plan

I am currently in France and paid the Passport plan so I can still be able to text, call and have data (I have an iPhone). When I arrived, my phone automatically switched from AT&T to Bouygues. I switched off iMessage, as it uses data that I don’t need since it says I have an unlimited message plan.

Questions

 • Apple

1.2K

2

0

0

Accepted Solution

Official Solution

What is the cost for RECEIVING texts while roaming internationally on a Passport plan?

I will be traveling internationally soon and am looking at using one of the new Passport options for roaming.  However, I can't seem to find accurate information about what the text messaging costs are.  For the international packages (Passport), all over AT&T's Web site, it says that SENDING texts

Questions

 • Data & Messaging Features, Internet Tethering

30.7K

9

0

0

Iphone 4s to Blackberry Passport

Hello I have iphone 4s with unlimited data plan, (a) Can I replace my phone with Blackberry Passport and still keep my unlimited data plan ? (b) Will I also be able to use LTE and Visual Voice mail on Blackberry Passport ? Thanks in advance.

Questions

 • Other Phones & Devices

1.4K

1

0

0

Mobile Share Value 2GB when travelling to Canada

Hello, Soon, I'll be travelling to Canada for a week. I have a dual-sim (Microsoft Lumia 950XL) phone. While in Canada, I would like to continue to text and make/receive calls on my US phone number. Additionally, I would like access to cellular data while in Canada. I read:https://www.att.com/esuppo

Questions

 • Data & Messaging Features, Internet Tethering

1.1K

2

0

0

Blackberry Passport GPS signal loss

I am losing my GPS signal and unable to use the Blackberry Navigation app.  Navigation freezes up and lags behind because of GPS signal.  When I turn off my Mobile Network it work perfectly.  I have been read that it may be an issue with the GPS and the LTE Network.  Is anyone else having this same

Questions

 • Other Phones & Devices

2K

5

0

0

How do I check roaming data usage with a passport plan?

I have the Silver Passport plan whcih includes some roaming data, but I can't find out where to check how much has been used (and therefore how much I have left), either on the phone or online. On the phone, it does show "Current Period Roaming" data usage, but I assume that "current period" means t

Questions

 • Account Features

7.4K

12

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.