AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Since (or soon after) receiving my S22 Ultra in March, I have major data transfer issues. Download as low as 5-10 Mbps, upload 0.1 or non-existent. I have went through troubleshooting with tech support numerous times including resetting my network, removing and reinstalling sim card, obvious rest

These same companies used to offer unlimited data, and that actually meant “unlimited “!!! Now, these companies have found a loop hole that allows them to advertise and offer this “unlimited “ label to its customers without providing it..   The only thing that has changed is that these big co

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

I'm on my 5th defective phone, waiting on my 6th and AT&T doesn't seem to care that I've been unable to work for the past three weeks because of their "new" warranty phones that they keep sending me to replace the previous defective phone. How do you get them to honor their commitment to providing

I have htc one m8 device from at&t and it misbehaving since it needs updates and I can't update it since I don't have at&t phone number or network coverage.please help me.

Been with no service for two days now. Is this going to get resolved any time soon?

Hey! So I’m having a lot of issues with my hotspot and data plan. My speeds are being throttled like crazy and I don’t understand why I am completely unable to use my mobile hotspot past 30gb. It says AT&T will slow the speed but this billing cycle mine has become completely useless....it has ne

I was grandfathered under an old unlimited plus account, which slowed my speed per line if I exceeded 22 gb of data per line. So the data cap for purposes of throttling was applied to each individual according to his usage. We have 5 lines. I switched to unlimited elite and have received notices tha

I have had to use AT&T wireless because I live in the country and I haven’t had any other service available to me. I have spent approximately 80 hr in disputed problems with this company. They change my plan without my knowledge or consent over and over. Then they send me outrageous bills, the last

Hi, me and my wife are using AT&T prepaid service from long time, I m on 65$ unlimited plan and my wife in 50$ plan. I recently noticed that its 45$ for new customer. So, I am planning to cancel my existing number and get a new one. Is it possible in this way and will I be eligible as a new customer

I recently had decided to switch over to AT&T porting my number That I've had for years. Long story short AT&T did not abide by their own terms and conditions. They were not supposed to port my number out until I received their device. Here I am a week later absolutely no phone absolutely no

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Said approved I installed app now says not approved

I was coerced by a representative of AT&T named Terry (Edited as per community guidelines) into switching my account from Sprint to AT&T. He drove up in my drive way the day my tv and internet service was being installed.  He swore to me and two other witnesses that my bill would only

I have 2 lines both were suppose to be 150$ -20$ so 130$ then $1 for the Xr and 27$ on the xs. So why am I paying 160$ for the Xr and 89$ for the xs my bill is 325$ this month. Last month 500$ something I need you guys to fix this or I’ll find a different provider. I know ppl with 5 phone that pay l

In light of the current situation with individuals forced to work remotely, I would hope that ATT would set the precedent to provide unlimited data to all of its customers with no fee!!! even $10 is too much for many right now. Make unlimited free to all until the quarantines are lifted.

Att: we will give you $700 for your phone me: deal here is the phone me: man I really like this new iPhone 12 Pro max me also: pays bill and believes everything’s ok after a month and after paying all the fees, I felt I held up my end of the bargain. Att: we only giving you 350 for your ph

I called was transfer 4 times between different departments!!! and had to force the agent after 10 days of calling AT&T department and transferring from department to department, staying over 3 hours in the call. Every single time i call, these incompetent agents don’t do what they say they are

Anyone else unemployed and struggling to get by and decide what’s important shelter food or phone?? Then to have phone shut off cause at& t refuses to consider themselves essential during a pandemic?? Hopefully I don’t need my phone for emergencies in the near future.