I was on a cruise last week and my 5 year old son took his ipad that is linked to ,y daughters account. She informed me that he has $600 of international data usage. She has called at&t and they have not helped. We didnt change anything on it. He did have it on to play games. But never Did it wo

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

You guys keep filtering out people messages. 63.03% of people on here are complaining about this one issue. I have already filled a complaint with the FCC and am in the progress of filling a (Edited per community guidelines). You guys are lying to consumers and wrongfully filtering people messages.

I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?

To whom it may concern, I was purposely given wrong information, time wasted, and this account screwed over by an Authorized Retailer that doesn’t tell you it’s not a corporate store for AT&T. No one at this location told me all I had to pay was maybe 105.00 dollars to turn on account and that I

I have been a very satisfied AT&T customer for over 20 years and in the past, I have had several different I Phones over the years. Anytime I received a new I Phone there were always arrangements made between myself and AT&T and the credits wouldn't show up for 2 or 3 billing cycles. In the past, I'

They've charged me over $700 dollars which I am only now realizing has been auto-charged each month, for both the device and wireless service. But I returned the iPad to an AT&T store shortly after receiving it. After spending three hours on hold and bounced around to different reps, AT&T wo

I contacted At&t at 611 on my current At&t cell phone with hopes of upgrading my son's older phone for his upcoming birthday. I explained to the customer service person I wanted to upgrade one phone within the five lines I have on my Unlimited Plus plan. The young lady stopped me and said I

Nieces on my plan killing my data usage. How can I manage or turn off their data use??

Background: My mother has been using ATT for the past 20 years and as a result, all 8 of her kids now also use ATT. current: Due to the lack of other internet companies, my mother and her household have come to rely on the 40gig/mo hotspot plan for their internet needs (which is the only in

@MicCheck Firstly, hotspot is NOT WiFi! Before you go running your mouth, know the facts. A hotspot is for intermittent usage. WiFi is unlimited (depending on the plan). I ordered WiFi service with unlimited data. You only know parts of my story that I choose to share. We come on here for advice, no

My spotify just turned off and I get a message saying my mobile data limit has been reached. I just added the unlimited mobile data for another $30 a month, so how am I over my limit? I thought it was UNLMITED.

Hello! We have a Synology NAS that is used for backups via Macrium Reflect of 4 PCs in our house. According to the “Smart Home Manager” app our NAS is using a very significant amount of our data cap. This should not be the case as it is not going outside the network. Is the app incorrectly reporti

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

I have htc one m8 device from at&t and it misbehaving since it needs updates and I can't update it since I don't have at&t phone number or network coverage.please help me.

Hello. I tried calling customer service but it says it is currently closed. I accendtalky made an jnternational call instead of using regular FaceTime audio, and now have a charge of more than 200$, how could I be able to solve this issue? It was an accident!Thanks

My NetGear MR1100 says Device Disconnected and data speeds are awful. How do we get this fixed?

Your employee from your Oakland California branch hit my car and fled.I have the incident on camera.Since she is refusing to give me her information, my only option is to go to the store with the police, so I just wanted to give you guys a heads up.

My fixed wireless internet data has significantly been way too high. When I asked for a detailed report for each devices' usage, I was redirected to 6 different people. After 3 hours, I got someone who said it was a glitch and they credited my account. It has gone over again twice, but not extreme,

I do Gig work and ever since I started using AT&T I've only had terrible service in my area. The main issue is, sometimes randomly while im working my phone gets deprioritized on the AT&T prepaid network which causes it so im unable to continue working.  Can you imagine how upsetting i