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Liars, most are from other annoying countries

After spending many years and several accounts and business accounts im gladly switching to even a cricket provider for everything AND HERE IS WHY THEY (Edited per community guidelines) ! After being laid off due to corona virus striking my line of business hard , for a single talk text internet pla

Questions

 • Wireless Billing

50

4

0

iPhone 12 Trade in program

Hi so I decided to trade in my iPhone 11 for the 12 and I realized I have the iPhone X . While the process is completed is there any other way I can trade the iPhone X instead of the 11 . Would I have to call and switch the trade in ?

Questions

 • Apple

49

1

0

20 years paying 500 dollars a month for my business my husband whose name its in died in may now At&t will not show breakdown and rude!!!

Okay first off without a word spoken or death certificate they moved the account into my daughter's name and said its because she was using her phone for a month bc she was in between getting a different home internet when we got her plan with ours it was unlimited so she had no idea the charges wer

Questions

 • Wireless Billing

114

1

0

Surprised bills

I recently visited the Philippines and bought a 2 gig passport for both me and my wife ($75 each) which I was assured that this is plenty of usage for both of us seniors for thirty days stay in the Philippines. To my surprised, I was notified after a week stayed there that I used all my data usage.

Questions

 • Wireless Billing

26

2

0

Waive Data Overages

I’m on autopay. Will the data overages be removed prior to my payment being deducted?

Questions

 • Wireless Billing

47

3

0

Obstruction, graft, and bribes by AT&T Authorized Retailers in Miami Gardens Fl

To whom it may concern, I was purposely given wrong information, time wasted, and this account screwed over by an Authorized Retailer that doesn’t tell you it’s not a corporate store for AT&T. No one at this location told me all I had to pay was maybe 105.00 dollars to turn on account and that I

Questions

 • Wireless Account

51

1

0

Trade in credits

I'm still waiting on my credits from a trade in in 2019! Do not purchase any phone over the app or internet. You won't get your credits. This is ridiculous 😒.  I plan to switch to another provider asap.      Loyal customer since 1999 

Questions

 • Wireless Billing

39

0

Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Questions

 • U-verse TV Equipment

74

1

0

I cant upgrade to a s21 because of 3.25

So I've been dealing with this issue for 4 days now I can't upgrade my phone that has the next plan because it wants 3.25 I keep paying it it's going through 8 times already but it keep asking for 3.25 I've been to 4 store one corporate I've been on the phone multiple times and Noone I mean Noone ca

Questions

 • Phone & Device Upgrades

56

10

0

AT&T Employee Hit my Car & Fled

Your employee from your Oakland California branch hit my car and fled.I have the incident on camera.Since she is refusing to give me her information, my only option is to go to the store with the police, so I just wanted to give you guys a heads up.

Questions

 • Data & Messaging Features, Internet Tethering

108

2

0

Roadside Nightmare 1/2 mile from home

So yesterday our car broke down legit 1/2 mile from home why the boys went to get haircuts, it actually wouldn't start for me earlier in the day but when they got done my husband called to tell me it wouldn't start so I walked to their location to see if I could get it to start like I was able to do

Questions

 • Device Features

38

1

0

Data usage-need to control

Nieces on my plan killing my data usage. How can I manage or turn off their data use??

Questions

 • Wireless Account

39

1

0

Recent AT&T" Buy One Get One' Offer" BOGO

I have been a very satisfied AT&T customer for over 20 years and in the past, I have had several different I Phones over the years. Anytime I received a new I Phone there were always arrangements made between myself and AT&T and the credits wouldn't show up for 2 or 3 billing cycles. In the past, I'

Questions

 • Wireless Account

134

2

0

Limited to no coverage

I live in zip code 80603. I have limited to no service Even though the coverage map show I should have 5g at best. Currently, At best, I have 2 bars on 4g and 1 bar on 5g with an iPhone 12 pro. I drop calls and I can't connect to the internet on cellular.

Questions

 • Network Coverage

75

2

0

Dysfunctional Company

I have a telephone pole that is falling over in my backyard. At&T is the last service using the pole. Several times I've requested service and each time they send out one guy with a ladder who can't move the service to the new pole. The message never gets relayed to the engineering departmen

Questions

 • AT&T Phone Installation

58

3

0

Internet Overage Usage

We have Att Dsl because that is all we can get where we live so our usage limit is 150 GB. My husband and son love to play video games and my daughter and I love streaming movies and shows so needless to say we go over our limit just about every month no matter how much we try. I know the max amount

Questions

 • AT&T Internet Features

55

1

0

AT&T DOES NOT OFFER FLEXIBLE PAYMENTS ON INSTALLMENT PLANS

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

Questions

 • Wireless Billing

45

2

0

Over Charge on internet bill

My most recent bill I was charged 200$ over my normal bill for going over the allotted internet data. I called two weeks ago to confirm that I wouldn’t be charged the fees since att is making allowances for overages during covid. The customer support person told me that he adjusted my bill and it w

Questions

 • AT&T Internet Plans

95

1

0

Internet usage

Not getting my internet usage for a couple months now. How will I know before I go over and get charged

Questions

 • AT&T Internet Account

44

5

0

AT&T vs MY ATTORNEY

@MicCheck Firstly, hotspot is NOT WiFi! Before you go running your mouth, know the facts. A hotspot is for intermittent usage. WiFi is unlimited (depending on the plan). I ordered WiFi service with unlimited data. You only know parts of my story that I choose to share. We come on here for advice, no

Questions

 • Wireless Account

107

8

0

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