I have an Unlimited Elite family plan with 5 lines. 3 of the lines/users do not use their mobile hotspot ever. 2 of the lines do. I am working from home and use my cellular phone data as a hotspot for work and to stream tv/movies to my TV. I have reached the 30GB limit and am being throttled heavily

Is there a way to track how many GBs individual devices on our network are consuming each month? We are exceeding our plan's limit and do not know which devices we need to limit to stop the excess charges.

i need a hotspot so i can turn my wifi in for stuff

My brother which I was talking about on my first question he's postpaid account owner under AT&T, his monthly bills covers everything unlimited (calls, text, data, call) are all unlimited and he pay for that every month and it cost about $300, so what I'm asking is that can I use my own line in

I'm traveling internationally, and ATT's data has been a lifesaver for work. The Global Day Pass gave me a 15G cap (my home plan is "unlimited"). How can I get more unthrottled data? After 20 minutes on the phone with customer support, I was disconnected, and the ATT website doesn't have anythin

Hi there, I am in urgent need of help before this matter goes to court. I am in need of my AT&T cell number's prepaid phone calls with the date, amount of time called and cell details on for two specific numbers for my State Farm insurance office and an individual working for State farm. Thi

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

I’m running out of data every month and I think it may be apps?

I just signed up for 5 lines of Unlimited Elite. When I look at my page on "Usage" under each  phone number there is the following statement: "If you go over your monthly high-speed data limit, we may slow your data speed when our network's busy for the rest of this bill period."  Yet, on

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

I have spent 3 months and logged 100’s of hours of calls between ATT & Assurion for device claims that old devices have been returned, confirmed returned by Assurion, and Assurion conference called ATT to tell them to remove the charges 4x. Again on 8/16/2021 I was billed another $875.00 for the

I want one hotspot to use at a 2nd residence, a car and an RV, in other words to take with me. And a plan with more data than 15G/ mo, probably 50-100G. I have an older unlimited plan with 3 phones, a tablet and an unreliable hotspot. AT&T must have something comparable to the newer Verizon and

I have a telephone pole that is falling over in my backyard. At&T is the last service using the pole. Several times I've requested service and each time they send out one guy with a ladder who can't move the service to the new pole. The message never gets relayed to the engineering departmen

Hi, we are planning to soon move to Hillsborough NC - which indicates AT&T fiber availability. I wanted to request installation prior to moving to ensure a smooth transition. How best do we proceed with this request?

I was scheduled for internet installation. My appoint had been scheduled for 2 weeks now. My job is depending on it so I can work from home. I was supposed to have a tech come this past Saturday for installation and waited all day. They text me saying they were running behind and asked if I wanted t

Get people who actually have the guts to say that the service att provides is trash compared to Verizon, especially when it comes to gaming. Latency is all one needs to know about in order to expertly explain that what u bought/planning on buying is garbage.

We have recently moved to a new home where we have been using a hotspot for our internet service as we were told there was no other service available. We did find out we could get very basic wired internet but when the installer came to put it in he pretty much talked me out of getting it, that we w

Hey I am having troubles with my internet in my phone.. I do not have service at all, trying to reach you by phone. I already turn of my wifi and restart the cellular data on my phone. Are you experiences shotddown in the service ?

Need, “ALCATEL-PRE-PAY-CLEL-PHONE-PRODFUCT’s:  APPS[all]-Installed-In-a-8890-8350-7493ALCATEL.-&- (1). MITSUBISHI-CAR-RADIO-PHONE,s (2). BLUETOOTH/ (3). WIFI-&- (4). All-Etc/s. (?)-(!)   95). COST (!)-(?)

Hello! We have a Synology NAS that is used for backups via Macrium Reflect of 4 PCs in our house. According to the “Smart Home Manager” app our NAS is using a very significant amount of our data cap. This should not be the case as it is not going outside the network. Is the app incorrectly reporti