I have 3 lines, one for me, my wife, and mother. I recently changed jobs and the area I work does not have good coverage so I switched my line to Verizon. Problem solved. So I then try to log into my account but cannot due to the 2 step verification. AT&t refuses to send the verification code to a V

I was scammed the other day by the at&t workers at the store on Cicero 3455. Location they turn my phone off (Edited as per community guidelines) number and made a account so they can get iphones 13 on my account can you please fix this I have no phone now here in Plainfield IL. 12 Dan Ireland

TO THE GUY THAT COMMENTED  my little galaxy  22 doesnt come equipped with a sim card slots nor can I use the tower to roam  so go figure genus every other country cell phone companies give u options for roaming homie. So many more choice words 4 you but i will hold off ..How funny I

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

Was swindled into getting a contract phone thru a troc rep at Walmart for att. Guaranteed me it was a cheaper option than the prepaid phone I was looking at for my then 15yr old daughter. I was told would be $45 a month unlimited. So I went with it. A month later I get a bill for $150something. I ca

Hi I currently changed my job and in my new work place which is walking distance from Navy Yard Metro station the AT&T signal inside the building is completely dead. The only working wireless is Verizon.I really don't like to switch, I see many others like me in my work place. Is it a possibility fo

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

I've been having A LOT OF Trouble keeping the 5G OFF On My Samsung s9. 3even at home, where there Should Be NO Problem, the 5G Turns On. Then, I get the message from at&t saying, 'you've used 75% of your MB, if you go over, we'll add another 1 MB for $15.00-. My problem with this is, with our monthl

I only have Internet service through At&t but I'm being charged for mobile service as well. I've never had a mobile account with At&t but they charged my bank account over $300 something odd dollars. Ive reached out trying to speak to someone regarding those charges. I've been hung up on sev

Hello, I just returned from deployment this Jan. I was looking over my bill and realized I have been paying full price for my line the entire time. It was supposed to be suspended, as I was using WiFi calling and paying for that overseas the entire time. From March 2020- Jan 2021, it should’ve been

Why is it still charging me money while I already stopped using it and change to other SIM card from other company???

AT&T has been warning us we've suddenly increased our data usage, surpassing 1024GB per month. But reviewing their stats on our usage reveals items they couldn't explain. For example, my cell phone is Verizon; yet they claim I used 20GB on my DSL wireless on Jan 6. Verizon says 29.97MB, AT&T says us

We had just signed up with AT&T with the unlimited plan. We were told that hotspot would slow down after 20gig? usage. Got home and tried hotspot. Bam! Immediate results on laptop and Ipad. Really impressed. Have been a very careful about using data. Have used 1-2 gigs. Maybe. Now a week later,

Ok, so long story short, i had a past due balance scheduled in autopay on 9/9 for $334.01 due to a shortage on the account payment was declined, on 9/12 i called and spoke with an agent and ask specifically if making a $300 payment was enough to avoid disconnection,   She said yes but the $34

Mu Husband is working at home for the VA and has to use his hotspot because we live rurally with only satellite available.  Satellite internet is too slow for him to even log in with government security and not an option.  Due to tethering after his 15gb is used he now cannot log on at all for work.

I am so incredibly DONE with AT&T! First things first they owe me money from a promotion I did back in December where you trade in a iPhone and receive a iPhone 11 for FREE I sent them TWO perfectly working iPhones and I should have received TWO free iPhone 11s instead they only gave me a promotion

I recently paid off my cell phone and requested att to unlock my phone. Put in the request waited and day or so said I didn't confirm it and the request was cancelled. I need this phone for work and it is literally a 700$ paperweight right now. Everytime I contact customer support they try their bes

Att is a fraud.I recently reached out to Att reward center as well as customer service for my $200 gift card for transferring services to my new home. I was never emailed or mailed the gift card. However, I am able to get reminded of the bill monthly. I talked to maybe 7 people in one day trying to

I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.