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How much hotspot data usage is inappropriate?

I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.

Questions

 • Data & Messaging Features, Internet Tethering

100

5

0

Data Overage Unexplained

AT&T has been warning us we've suddenly increased our data usage, surpassing 1024GB per month. But reviewing their stats on our usage reveals items they couldn't explain. For example, my cell phone is Verizon; yet they claim I used 20GB on my DSL wireless on Jan 6. Verizon says 29.97MB, AT&T says us

Questions

 • AT&T Internet Account

99

2

0

estimated bill MUCH higher than the amount given by the person at the ATT store

I went to the local AT&T store to upgrade my phone and get some additional services. The salesman and I worked within my budget and came up with a good deal. However, when I was emailed the order review a day later it was over two times the amount that I should be paying. I called the place wher

Questions

 • Wireless Billing

1K

4

0

Cruise Package

So my family and I are going on carnival in a couple months. Is there a hidden package that’s more data or unlimited data? We don’t want talk or text at all just data. Does anyone know if this is something that would be coming out? We all have iPhones so having talk and text is useless to us. We’d p

Questions

 • Data & Messaging Features, Internet Tethering

39

2

0

no signal in the building at Navy Yard - Southeast Washington DC

Hi I currently changed my job and in my new work place which is walking distance from Navy Yard Metro station the AT&T signal inside the building is completely dead. The only working wireless is Verizon.I really don't like to switch, I see many others like me in my work place. Is it a possibility fo

Questions

 • Network Coverage

179

1

0

Don’t use AT&T

I have had to use AT&T wireless because I live in the country and I haven’t had any other service available to me. I have spent approximately 80 hr in disputed problems with this company. They change my plan without my knowledge or consent over and over. Then they send me outrageous bills, the last

Questions

 • Wireless Billing

29

1

0

Underhanded Business Tactics

I signed up for auto pay in the store about 3 months ago only to find out they never enrolled me and now I owe extra fees and charges. This the 2nd time this has happened and I will be changing phone companies to avoid being charged unjustly. I recommend everyone do so. This is a not a trustworthy c

Questions

 • Phone & Device Upgrades

40

2

ATT INTERNET IS GARBAGE AND WHY IS MY BILL GOING FROM 50-60-120-125 and now 174$!?!?!?! Only been getting 1-25mbps w 100mbs service!

I am beyond (Edited per community guidelines) off at your company for the blatant disregard of your customers regarding continually degrading service!! I signed up for att internet with the promotion of what I was told would be 12 months of 50$ and then would go to 60$ after that and stay that price

Questions

 • AT&T Internet Features

394

1

Insurance coverage

I recently switch to Att (September), realized that despite my denial of insurance coverage from At&t during the setup, I was charged for insurance for a total of three months. I immediately contacted At&t to cancel this insurance and get refunded for the months charged. I happened to break

Questions

 • Wireless Billing

142

6

0

internet is down

all lights are green except alarm light is off.The network modem keeps trying to connect but has a red light for broadband... I think this has happened before when the weather was very windy and line outside the house was disconnected or worn out.site says to pm @ATTU-verseCare but i dont see a func

Questions

 • AT&T Fiber Installation

40

1

0

shared plan data usage

I keep getting alerts about my data usage being high. At&t wants to add 1GB for $15. I keep telling them no, do not add anything to my account without my consent, they ignore me and charge me $15. Another thing is my "shared" account. I've called and talked to a person who assured me they would look

Questions

 • Wireless Account

154

2

0

Charged on my account

I only have Internet service through At&t but I'm being charged for mobile service as well. I've never had a mobile account with At&t but they charged my bank account over $300 something odd dollars. Ive reached out trying to speak to someone regarding those charges. I've been hung up on sev

Questions

 • Wireless Account

104

1

0

Att won't unlock my phone!!! Never use att

I recently paid off my cell phone and requested att to unlock my phone. Put in the request waited and day or so said I didn't confirm it and the request was cancelled. I need this phone for work and it is literally a 700$ paperweight right now. Everytime I contact customer support they try their bes

Questions

 • Wireless Account

2.5K

15

Netgear Nighthawk M6 Pro

I have an unlimited data Elite account. None of my current phones or devices (watches) have a data throttle/cap. If i add another line to my account for a Netgear Nighthawk M6 Pro, will that line be throttled (+40g) on data? Currently phones are not throttled on data directly unless used as a hotspo

Questions

 • Other Phones & Devices

1.4K

3

0

curb side pick up order

i placed a order to pick up a phone my debit card was charged the amount to pay off current phone then i got a email saying could not be processed to pick up new phone been on hold with customer service for over a hour and heard nothing yet

Questions

 • Phone & Device Upgrades

62

1

0

Unnecessary charges and poor customer service

Unnecessary charges and poor customer service I went overseas, text stating international data, called AT&T who assured no charges are being processed. Got changed $356. Filed a dispute, denied dispute because worker failed to document why the dispute was submitted. Asked for supervisor who

Questions

 • Wireless Billing

86

11

iPhone hotspot tethering

I have unlimited plan. Is my hotspot limited? If so how can I see usage and increase. Using for work more than normal.

Questions

 • Data & Messaging Features, Internet Tethering

74

1

0

Does an unlocked TMobile phone have the same quality as an ATT phone when using ATT sim card

I've always been an ATT customer, I'm trying to buy an unlocked TMobile phone but i was wondering if I'll get the same quality of signal (calls, Internet) as a factory unlocked phone or an ATT phone! Also is there gonna be a difference between an ATT phone and a factory unlocked phone. Ideally I w

Questions

 • Android

103

5

0

$200 Gift card

Att is a fraud.I recently reached out to Att reward center as well as customer service for my $200 gift card for transferring services to my new home. I was never emailed or mailed the gift card. However, I am able to get reminded of the bill monthly. I talked to maybe 7 people in one day trying to

Questions

 • AT&T Internet Account

353

1

0

My internet svc is down & AT&T WON’T FIX IT >:(

My AT&T internet service has been down/broken for 12 of the last 19 days because AT&T WON’T FIX IT and I’m getting text messages from AT&T regarding “going over my data allowance” on my cell service becaue I’M USING CELL SERVICE ALL THE (Edited per community guidelines)ING TIME because they won’t fi

Questions

 • AT&T Internet Installation

85

4

0

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