Some sites not working, i need to work and cannot access microsoft services. I am in Oak Park IL. I have been up for 15 hours trying to rectify this issue with over 7 reps and managers at your philipines support center and they dont have the tools to reset the DNS! I need this resolved or i am cance

Speedtests report fast internet but web browsing and downloading super slow - connection often drops entirely.

Hello, I just paid my service bill for my iPhone but I have no service whatsoeverThe website simply says "0.00 due now"Can anyone from ATT help me? Thanks!

dsl outage for over a month are you actually going to turn it back on?

I have two networks in my office 1-all the computers and laptop, 2-all camera and smart things. Then i have 2 ATT modems one for network 1 and other for ntwk 2. but the internet in ntwk 2 is not working as some wire or somethings from ntwk 1 is dominating the ntwk2 and the camera ntwk is getting the

I am using AT&T U-Verse in southern California.  Some sites are not loading (skype.com, imdb.com, intellicast.com).  Others are loading fine (cnn.com, gmail.com, youtube.com). I've already tried resetting the modem and changing the DNS servers to Google's 8.8.8.8 / 8.8.4.4, as well as rebooting.  No

No service from AT&T even drawing one of the local news attention: https://fortwaynesnbc.com/2021/09/03/outage-continues-friday-night-for-some-cell-phone-customers/ Checked the "Service Outage info" page and got this message: Your AT&T Wireless service status:

Can someone please help me as both my fiance and I are about to be at our wits ends and out of jobs if we cannot get this solved?We have fiber installed and have a AirTies mesh extender, however, we randomly and sporadically have drops in connectivity. Its only for a few seconds, sometimes over and

I work for a land surveying company and we are going to be doing drawings in preparation for new construction; we need a map of the lines on two individual properties. I've been on the phone with several people and none can seem to help or are able to connect me to the right person. We are on a pret

A little preamble; I've been in IT for 25+ years, many years ago focusing on networking, so I know the basics of how this stuff all works. My AT&T fiber Internet went out Tuesday afternoon, a big deal for me because I work from home. This is the 2nd time that's happened in the last month, previously

Have just recovered from a four-day outage on Uverse. After several calls to ATT, their customer service and support people could not "confirm" that we had an outage in our area. There was an appointment scheduled for a technician to come out and look at the problem. Two hours after he was scheduled

We recently upgraded to the Fiber Internet 1K from the Internet 100 Plan. Ever since then we have been getting Webpage Certificate Errors, failed connections and service Interruptions, especially between 2:00 am to 6:00 am. I have used all the Smart Home Manager App and phone in troubleshooting meth

I'm experiencing an outage with my cell phone, starting at around 10:15 this morning. I live in South Texas. My mother also seems to be experiencing the same problem, so I know it is not just my phone.  I can't call or text anyone--luckily I have an iPhone so I can still iMessage.  I am wondering ho

I am not an AT&T customer but the telephone pole in my front yard has broken at the base and will fully break soon. It is swaying back and forth and the line to my house has been hitting my house all night and was hitting my car before I noticed. I called the down line number and the local PD/F

Hi, I have an AT&T Fiber plan in South Florida and every day, like clockwork, I go from 500-700mps download and 500ish upload to...2mps download. Every (Edited per community guidelines) day starting at about 7pm and it continues throughout the rest of the night until after I fall asleep. I know it's

Netgear Nighthawk LTE wireless hotspot, new. ATT Prepaid - there is plenty of bandwidth left (metered connection). It will work great for an hour or two, then drop for five minutes. (Zoom call, watching streaming) The LTE hotspot has a message - broadband data disconnected (or something like that)

My internet stops working several times a month but always at 12:00 (noon). There were no outages reported on the app. I spent hours on the website trying to get to talk to a person, but only was able to get through to Chat. The 'person' on the Chat, did system checks (not what I needed) and schedu

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues.  I've restarted the entire system multiple times.  The problem is most noticeable on TV where you wi

There is an outage in most of Oklahoma. What is the cause of this outage and when will it be fixed?