It's been years sense this issue started. Online games are nonfunctional due to ping spikes and complete connection loses. Its next to impossible to get in touch with a person at AT&T and when I do they tell me to restart it like I'm an i.diot or send me a new router. There is a broken DSLAM

Hi, My DSL drops multiple times a day and I'm tired of it. Finding information to contact support is nearly impossible on your site so I'm on the forums complaining about it instead.  My drop lasts for about 60-90 seconds and then reconnects. I lose connectivity at least 3-4 times a day

So I'm not always up at midnight but the times that I am up, the my AT&T Fiber Internet just drops out. It's always back by morning, but it does stay down for at least a half hour before I give up and go to bed.Has AT&T ever admitted to doing this? If you google, a lot of people have this st

So I did the troubleshooting thing that detected issues. Claimed it is fiber cable. So I checked all that it was plugged in. Apparently one going to the panel wasn't installed very well because it has been hanging out the bottom since installed it. Anyhow since they couldn't fix it they want to send

It’s Aug 19, 2023 and DSL is the best, affordable option I have for internet service. I understand AT@T no longer wants to support DSL, so it’s becoming increasingly harder for me to get answers when there’s a problem. Checking for outages takes me back to my wireless service. Now I can’t even check

I have been having my BOVPN connection drop many times today ... Causes my connection to my office to go up and down .... not good     I called into the main ATT number and only option is voice prompts and they do announce they are having outages.   My beef is i think i should b

This past Saturday morning, August 20th, we had an area outage that, we found out later, was due to a car hitting an AT&T pole near our home. I called tech support that Saturday morning and they confirmed the outage. I called back Sunday morning and the tech said the area outage had been resolved, s

I haven't been able to make or receive calls in latta SC since Thursday afternoon. Was told Thursday about and outage also told it be fixed by 3pm Friday. It is Sunday. It is not my phone cause I went to Florence SC today and it worked. So what is the hold up Att? 3 days is crazy for people to not b

I've lived in my new place for 2 weeks now and had decent connection up until yesterday afternoon (3/27) where I could no longer send or recieve calls or texts. And it looks like this is happening to both my roommate and my neighbors. Not sure the exact issue, but it would seem like there is an outa

My internet service has been down for 4 days now. Support has continually told me that work is done, and they're just finishing up some testing. Each day they've promised it'll be a few hours. Support has even gone as far to promise me "it'll be done by noon" or "it'll be done by the end of the day"

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

My wireless phone keeps kicking me off my mobile network. I can't make or receive calls, texts, or use the internet. Also in my sim card status in my phone settings keeps saying mobile network state disconnected. How can I fix this issue and restore my mobile network?

Wondering what is causing the issue, seems cellular, data, and internet from what I have read are all down. What caused the problem and does anyone know possibly when service will be restored in Southwest Louisiana?  ETA?  Thanks!

My phone keeps going on and off the network. It will say “sos” only and I can’t do anything. Then it will go back to normal for a bit. Then right back to sos. The only way to make a call is with WiFi calling. Other people in town are having the same problem since yesterday. What is going on?

For a week now I can only use my phone when I’m connected to wifi or communicating with only iPhone users. I cannot call or text people that doesn’t have iPhones when I’m at home. Which I’m at home a majority of the time. I keep getting told there is no ETA when service will be back up. Who knows ho

This needs to be escalated to get fix ASAP real bad. I am to the point to switch carrier. I communicated with Marilyn (AT&T Community Specialist) via PM for 2 weeks. Although she spent a lot of efforts helping, none is help. She mentioned an outage was in the area, then confirmed it fixed. Bu

ATT Store says my Galaxy S7 is not 4G but I don't believe them... The S7 is/was a "spare" phone. My S5 still works. They shut off my 3G S3 (owned since new) and automatically ported to the free Motivate phone received a few months back. I don't care that it was free--it still (Edited per community g

I DO NOT RECOMMEND AT&T MOBILE TO ANYONE! I would gibe them bo stars of I could! I have had nothing but problems with my phone for 2 yrs now. 5 warranty phones and one new phone in 2 yrs. I was going to leave(lessened learned) but they said wlthey would give me unlimited talk text and data for 5

Hello AT&T, There was a service call performed at an outside junction box. The location is next to my home. As usual, I have to clean up after your "PROFESSIONAL" service technicians. Well, it's Christmas 2021, and I have given all the gifts out this year. It seems at least once and sometimes