As the title suggests, I am now starting week 3 of AT&T fiber going down almost hourly. For the past two weeks, it’s been clock work. EVERY DAY, between 2-3 pm, it goes down and typically stays down with occasional 15 minute intervals. As of yesterday it’s just down all the time with an occasi

This is RIDICULOUS. There was an outage on Friday night around 9pm. It was out until late Monday night around 10 or 11pm. Then 1 day and half later on Wednesday 12-1pm there is yet ANOTHER outage. We were lied to and led on by at&t's representatives. We were given a date and on a separate occasi

Our internet has been down for 3 days now and is still currently down, when can we expect it to be restored?

A fiber optic line is being bored into the neighborhood behind my mothers house. She called me Wednesday October 14th that her AC was out and that her lights were flickering. I went over to see what was wrong with her AC unit and called an AC repairman. He came out to the house on Thursday October 1

I placed a online order for Uverse in the end of September during a special promotion. The online promotion went through, credit check and everything, and even being required to give a credit card so AT&T could charge my credit card every month. (Personally, thats fine. When they over charge, I

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I live in a rural area with a population of 1600 people, so I get why AT&T doesn't really care about upgrading the infrastructure around here, but our service has gotten progressively worse over the years to where it's basically unusable. I'm at the point where I'm actually willing to shell out the

Ever since I have switched to U-verse, which was forced on me since AT&T did not want me to be able to keep my AT&T DSL which worked just fine, I experience intermittent disconnects to the internet which results in my box re-booting. Although when this happens is not predictable, thus intermittent,

Any information on Arcadia, CA phone and DSL outage, or how to call AT&T to report?

Our road got washed out and exposed a large underground service wire cable Trying to find a way to report it BEFORE there's a serious problem

Who has their ATT VOIP home line Buzzzing loudly. Ours does it at least 2 times daily. We have an optical line interface. ATT techs have been out here twice testing and replaced our router gateway. We reboot the Router gateway and it will happen again withing the hour, sometimes. We have even come o

A contractor (TC Underground) came out to my property to run a line from a box in my yard to a neighbors house. when the dug a trench/tunnel to run the cable, they cut into the line running to my streetlight. If I would not have caught them at my house when they came back I would not have known. I h

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

We are AT&T U-verse customers. For the past two months, our house has lost broadband service at roughly the same time (10:45am-11:30am) and for the same amount of time (2 hours) every single day. Typically the message we receive is: "WARNING: Broadband service is not available (Message ID: NAD-2302)

Hello, I have my house on the market  in Austin, Texas. I have some buyers who are investigating how much it would cost to move the utility move box to another location and buy back the easement.  I would like to do my investigation as well so that I can make sure that the quote the

After digging through setting after setting and updating every driver I can think of then uninstalling and reinstalling every file on my pc trying to troubleshoot connection issues I happened to come across this forum. It turns out I'm not the only one having these issues from fixed wireless interne

I tried calling in this morning and after an hour and waiting for the 4th person I gave up. Noone in the conglomerate phone tree seems to even know what Fixed Wireless is, but they keep billing me for it every month. I made the mistake of thinking the other day how good this service has been. But no

Outage in Edinburg TX is still out after 3 days. Are they fixing it?

I am using a 5268AC router. Since about last week, I have been experiencing random, intermittent drops of internet service lasting no longer than 30 seconds. I notice them almost exclusively when gaming, mainly because the drops are just long enough to disconnect me from any chat and game server tha

A winter storm blew through most of the midwest two days before Christmas. Our broadband internet service was out the morning after the storm. After about a day and a half, we called and were told there are some outages in Ohio. No resolution. No other information. We’ve done all the traditional tro