@ATTHelp @ATTHelpFeedback @ATTHelpForums @community watch network @network @georgia According to this screenshot, I was told about 23 days ago that there is an ongoing maitainance in our area (edited per community guidelines). And, the network maintenance has NOT been fixed yet! Even the Mark The S

Dead end/ abandoned telephone line and two poles need removed to proceed with new Derby KS, Panther Stadium construction. I work for a general contractor and need help pointed in the right direction on how to accomplish this. I.E. - contact person to help with this. This project is located in the wi

I get very poor reception in my new apartment complex. Is there a mechanism to request AT&T to boost the signal or add a tower?

So last Spring, every heavy rainfall (4+ in/hr) I would loose internet service for 24-48 hrs. it's like Rain fade but doesn't immediately reconnect. This happened at least 5 times until around August, and suddenly no more issues... Rock solid! No matter the weather. So I thought ATT fixed the local

Anyone else in Newton Center MA completely lose their AT&T cell signal yesterday morning? Today 8/10/2014 this monring still no signal on our phones, at best we get 1 signal dot on 4G. Is there a major service outage in the area right now?? 23T

Even after the system (and a tech visit) verified that the modem was receiving a strong signal from my fiber, my wireless signal still drops frequently throughout the day (twice yesterday afternoon, already once this morning). In a household with 2 teachers working online and holding class over Zoom

For the Past 3 nights starting on the 9th of Jan, after 9pm the service tanks. Download and upload speeds are very inconsistent along with pings jumping from 28 to 500 in seconds. Again this only has been happening after 9PM EST in area code 207(03903). In the morning, everything is fine up until 9p

This has been the third time in the past few weeks that the phone lines have been down to where there is no connection on our landline. One second it works, and the next it doesn't.  Upon looking on the website, it says to call if you want to contact customer service to help with the lines, bu

Title says it all.

So my internet went down. I put in a request to have someone come look at it. 20mins later received a text that service was out in my area. I made an appointment for the next day but received a text my appoint was postponed because they were working to fix the outage. I was also told they would cont

Had a power outage about a week ago. Power was out for 24 hours. When I came back home the modem was not on. No lights are present but the battery is green. Changed outlets still not coming on. When you plug it back in the orange lights pop on in the back but they go right out. It isn’t responding a

So I'm Telecom Industry Technical Exec. I have AT&T 1Gbps Fiber that has worked great for years. Now that I'm working from home (WFH), it is constantly going up/down. I have been running an uptime monitor that clearly shows outages ranging from 8-15 per day, and generally in the middle of the nig

Yes, I've done all the troubleshooting suggestions. I have read thru the forum. Tech support also said they went into my hardware and updated all firmware and modified everything they could. I think its from them constantly being in the big box in our neighborhood recently. Any and all real suggesti

Four days without tv and internet. Customer service is a joke. Call, wait for over an hour to speak to someone, be told 24 hours for fix, get hung up on, rinse and repeat. Four days without services I pay for is ridiculous and we work from home. We need our services fixed immediately.

I've tried to reset the modem I've unplugged it - I've held down the reset button - done all the things.All the lights are blinking green - but I still cannot connect to the wifi - "Gateway authentication failure" every timeTried connecting to 192.168.1.254 --- per some online digging for the answer

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

I work from home and in the last few months my wifi has been constantly dropping. Since I have to use a VPN to do my work it is a constant interruption to my day. I though maybe it was due to my location so I moved my router. Did not help. I ran a 100 ft. ethernet cord to my station to bypass wifi a

As most of you know, there was a big tornado warning/thunderstorm in Illinois. Like many others, I went through a power outage. The electricity kept going on and off, so that meant that everything was flashing for 10 minutes straight. The thunderstorm subsided but our internet still isn't working. I

Pretty much the subject title.I moved into an apartment complex in Mississippi that has AT&T as their partnered ISP. After getting service installed, two days went by without incidence and since then there are periodic drops for a few minutes before service returns. This is over wifi and over ethern

So, for maybe 2-3 months now, I've been noticing an intermittent disconnect. It's most obvious when playing a game, as it will require relogging in, but it also happens when loading websites. I will get a DNS error, but upon refresh it will generally load fine. I've had the same issue in multiple ga